Best Western Mountainview Inn

Reviews

• JM

  Jeff Beer (mogulman)

  Feb 15, 2026
  4.0
  Rooms were very clean and nicer. Breakfast was good and staff was pretty friendly. Only downside was no hot tub Also, there were a lot of kids in the lobby yelling and throwing stuff at 7am when we were there.
• VL

  Valerie Leonard

  Jan 22, 2026
  5.0
  Riza was amazing at check-in! We received a phone call the next day, an hour into our journey. We had forgotten our laptop! We arranged pick up by UPS, Harry packaged it up to be ready next day. We are so impressed with this level of customer service! Highly recommend this accommodation.
• LK

  Laurie N Frank Kouwenhoven

  Jan 1, 2026
  1.0
  Please read and hopefully learn from my mistake. I have been making hotel/ resort reservations through Expedia for TD for many years and I usually check reviews and check the hotel website etc before booking a room. But it was late at night and I needed a room for our daughter and grandkids the next day. So I booked the room and included in 'Special requests " that I required a "pet friendly" room. I chose this hotel because the listing indicated it is a pet friendly hotel and it has a pool. My daughter received an email the next morning indicating that the room I booked was not a pet friendly room. So my daughter phoned to ask if there were any other options. The hotel manager answered the phone and at first he was unaccomodating and quite rude, he suggested she cancel the reservation. Which was not an option due to the fact that it was non-refunable according to the Expedia for TD website and she had a friend that would be arriving and staying in that same hotel. Once my daughter mentioned her friend will be staying as well, he agreed to sell her a second room that is pet friendly and he would not charge the pet fee. Hmmm? He charged her another $90.00. So lesson learned don't be too quick to book a hotel room. I regret not checking the hotel website before completing the booking ( which I usually do ) The kicker to this hotel experience was that they couldn't use the pool. It was freezing cold. This was the reason we chose this hotel. But there was no mention on the Expedia for TD site to indicate the pool heater was not working. So needless to say I will not recommend this hotel to our many family members and friends or ever consider this hotel when we are travelling between BC and Alberta.
• CG

  Charles Gaudiot

  Dec 31, 2025
  2.0
  The room was not properly cleaned—there were hairs in the bathroom and glue residue on the bathtub. Breakfast was disappointing: the food lacked flavor, and the dining area is far too small for a hotel of this size. Additionally, the pool was not heated, which was an issue during our stay.
• WS

  Warren Strange

  Dec 18, 2025
  5.0
  Friendly staff, comfy rooms, good amenities.

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