Holiday Inn Express Fort St John by IHG

4.2
294 reviews
Holiday Inn Fort St John Exterior of the hotel

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express Fort St John hotel. Our hotel is conveniently located near the Alaska Highway and close to Fort St John's Airport - YXJ. Among other benefits, our guests can enjoy ample parking. Guests love our amenities such as complimentary Wi-Fi throughout the hotel and our famous Express Start Breakfast Buffet, served hot and complimentary every morning. Did we mention our heated indoor pool with waterslide and hot tub? While staying at our Fort St John hotel allow us to assist you to explore the city with nearby BC attractions such as North Peace Arena, North Peace Leisure Pool, Linda Johnson Skating Oval, Charlie Lake Provincial Park, W.A.C Bennett Dam, Lake Point Golf and Country Club and much more. Fort St John also offers great downtown shops at The Totem Mall which is Fort St. John's destination for shopping and entertainment. They take pride in being Fort St. John's largest shopping center, with over thirty stores, restaurants, and businesses to serve you including a five-screen theatre.

Location

Holiday Inn Express Fort St John by IHG
9504 Alaska Road, Fort St John, BC
V1J 6L5, Canada

Hours

Reviews

4.2
294 reviews
5 stars
140
4 stars
102
3 stars
33
2 stars
9
1 star
10

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests noted that the rooms were clean and well-maintained, although some reported issues with housekeeping and cleanliness in common areas.

Staff Performance

The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported poor customer service experiences.

Facilities

The hotel features good amenities such as a pool and breakfast, but some guests mentioned maintenance issues and inconsistent quality.

Value for Money

Guests expressed concerns about the pricing relative to the quality of service and facilities, with some feeling it was not worth the cost.

Internet Connectivity

Multiple reviews highlighted significant issues with the hotel's Wi-Fi, particularly for business travelers needing reliable access.
  • LJ
    L J
    Nov 17, 2025
    1.0
    This hotel is absolutely horrific. Room service is poor, bed is not made for days! Dirty towels are left on the floor for days on end. Mud in the hallway is swept against the wall then left there.the front desk has no change for the guest laundry! Absolutely pure laziness, staff can't even put away the supplies after 3 days!!! The hotel doesn't need to reply to this review, the owner or manager will do absolutely nothing to rectify the numerous problems, saying your sorry for the inconvenience is only bs! The hotel doesn't care about guests! Just the revenue!!!!!!!The Pomeroy hotel next door is absolutely amazing. Customer appreciation is 100 times better.
  • NM
    Noris Monsalve
    Aug 17, 2025
    4.0
    Awesome Breakfast, the staff really friendly, good hotel for stay for event at the Pomeroy arena.
  • LT
    Laurence Turgeon
    Aug 12, 2025
    4.0
    Great experience overall. Everything was smooth and well-organized.
  • RL
    Rick Lee
    Aug 11, 2025
    5.0
    Very nice Hotel! The rooms are clean and very comfortable and of course the free breakfast is good! The entire staff from the Front-End to the cleaning crew are all very friendly and quite professional so I highly recommend the Holiday Inn Fort St John BC!
  • DS
    Dean Spahic
    Jul 12, 2025
    1.0
    I would avoid this hotel. We just stayed here. The room reaked of smoke. The hotel is run down and not even close to the standard you would expect from a holiday inn..the staff are horrible to deal with and have zero problem solving skills. For the price it is a rip off. There are better cleaner options available. Avoid this place !

Frequently Asked Questions About Holiday Inn Express Fort St John by IHG

What are the check-in and check-out times at Holiday Inn Express Fort St John?

Check-in begins at 3:00 PM and check-out is until 11:00 AM at Holiday Inn Express Fort St John.

Is breakfast included in the stay at this hotel?

Yes, a complimentary Express Start Breakfast Buffet is available every morning.