Located in Duncan,BC, the Best Western Cowichan Valley Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Vijay at the front desk received numerous commendations for his exceptional service, friendliness, and helpfulness, significantly enhancing guests' experiences.
Cleanliness
Most guests noted that the rooms were clean and comfortable, although some mentioned areas needing improvement, such as the breakfast room and pool deck.
Location
The hotel is praised for its convenient location, providing easy access to shopping and main roads, making it ideal for travelers.
Amenities
Guests appreciated the included breakfast and the outdoor pool, although some found the breakfast options basic and slow to be replenished.
Overall Experience
Many customers expressed a strong desire to return, highlighting the welcoming atmosphere and positive experiences during their stays.
MT
Marco Taroni
Nov 9, 2025
3.0
The hotel is conveniently located, with fairly spacious rooms except for the bathroom, which would benefit from some renovation. The room was clean and the bed comfortable, although the absence of a safe was a notable drawback. Breakfast service is available, though I didn’t have the chance to try it. Overall, a satisfactory stay with reasonable value for the price.
MS
Marck S
Oct 19, 2025
4.0
Nice stay. Clean comfortable rooms, close to where we needed to go while visiting the area. Staff was very helpful and they have breakfast included. We visited out of season, but they have what looks like a nice pool for warmer weather. Pub/restaurant on site as well. Really great option in an area that does not have many good options. We will be back!
PS
Pulkit Sharma
Oct 18, 2025
4.0
Very nice hotel. Friendly welcoming staff. The location is excellent as tonnes of shopping options close by as well as easy access to main roads going to Lake Cowichan/Chemainus/Nanaimo/Victoria. Free parking available on site. Their pub+cafe is really nice and happening. We were offered complimentary breakfast, which was good. The only reason for 4 stars is a minor oversight from housekeeping, for which I left them a note, but overall cleanliness and set up was great. We stayed in the king bed suite, the room layout was nice and spacious. Everything worked as expected. Highly recommended for anyone looking for a stay in this area.
JF
Jason Faber
Oct 16, 2025
5.0
Perfect location and lots of amenities. The restaurant/bar is awesome. Good food and lots of drinks.
TE
Todd Edmondson
Sep 13, 2025
4.0
Great for business travel or quick stop. People are amazing, free wifi, great bee TVs, free parking, pub downstairs is okay food.
It’s close to the highway