Best Western Dawson Creek

Reviews

• CH

  Carmen Henley

  Jan 26, 2026
  1.0
  Industries, take heed: if there is any possibility that you may need to depart early,this is not the hotel for you. This establishment has proven to be the most challenging and uncooperative we have encountered in our family's nearly 30 years of experience in the oil and gas sector, which has involved countless hotel stays. My young daughter reserved a 13-night stay at this Best Western hotel through Expedia in Dawson Creek, believing it would save her employer money. She typically opts for more affordable options in the area, but they were fully booked. Regrettably, her cross-shift arrived four days ahead of schedule, necessitating an early checkout—a situation she has handled without issue on multiple occasions in the past. However, the hotel staff informed her that they could not accommodate this due to the third-party booking. We promptly contacted Expedia, who had no objections whatsoever and reached out to the hotel several times—via both phone and email—to confirm their approval. Despite this, the manager steadfastly refused. We escalated the matter to the Best Western corporate complaint line, only for the manager to reject their intervention as well. Even our direct appeals to the hotel manager were met with outright denial of a refund for the three unused nights—not even a partial reimbursement for two of them. As a result, my daughter must cover these costs personally, effectively rendering half of her work period uncompensated. We fully acknowledge that this was a third-party reservation, yet Expedia explicitly endorsed the early departure. In our extensive experience, early checkouts have never posed a problem before, including at other Best Western properties. As anyone in industries knows, job schedules shift, projects conclude ahead of time, and such adjustments are commonplace. I have consulted with family members, friends, and business associates, none of whom have ever encountered a similar refusal. Expedia, in contrast, was exemplary in their handling of the situation, doing everything possible to assist and even issuing a personal apology to my daughter.
• NH

  Nick Hughes

  Jan 25, 2026
  4.0
  I have spent my fair share of time in this hotel. Since becoming a BW the renovations have been impressive. The rooms are nice, beds are great, lobby/breakfast is anything you could ask for. On top of that the staff are absolutely top shelf. Couldn’t say enough positive things about them. My only gripe is the fitness area. Been under construction for what feels like forever. It’s been months and the fitness area still isn’t complete. Not too sure what the holdup is but someone needs to expedite the process. I’m getting tired of having to pay drop in fees at the local gyms. Honestly at the point where I’m going to explore other hotels that have better fitness facilities and that’s saying something as I’ve been staying here’s for the past 3-4 years whenever work brings me to the area.
• TH

  Trevor Harley

  Nov 6, 2025
  5.0
  Great stay and breakfast options are great!!
• GS

  Galen Schoendorfer

  Oct 26, 2025
  5.0
  Very clean hotel. We travel way more then most people. We just stayed at the Dawson Creek Best Western and we have never stayed at a cleaner hotel ever. The front desk staff are very professional. The morning breakfast is the best we ever had.
• DV

  David vescio

  Oct 21, 2025
  5.0
  Awesome staff and service! Super clean and updated! Will definitely stay here in the future!

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