Business Details
About
Hotel
Best Western welcomes you to the Premier life. At the Prestige Cranbrook Hotel, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Cranbrook,BC the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Location
Prestige Cranbrook Hotel, BW Premier Collection
1019 Cranbrook St N, Cranbrook, BC
V1C 3S4, Canada
Hours
Reviews
4.2
692 reviews
5 stars
349
4 stars
212
3 stars
72
2 stars
27
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like O'Neil and Khayti.
Cleanliness
Guests consistently noted that the hotel and rooms were clean and well-maintained, contributing to a comfortable stay.
Amenities
The hotel features a nice pool area and a restaurant, but many guests expressed disappointment over the lack of complimentary breakfast and issues with the pool temperature.
Communication Issues
Several reviews mentioned poor communication among staff, particularly regarding check-out times and room reservations, leading to guest frustration.
Value for Price
Many customers felt that the hotel was overpriced for the amenities offered, especially given the absence of breakfast and some dated room features.
- MGMarknPat GNov 11, 20255.0We stay here regularly for business and pleasure. The staff is very accommodating kind and professional. Rooms are very clean and well-appointed
- RCruj coNov 11, 20254.0Overall the room was well appointed and comfortable. However, the toilet and shower had not been well cleaned and I had to report this. It was rectified the next day (stayed 2 nights). Reception staff were apologetic. However, I was disappointed at this was needed and expect a good standard of cleanliness.
- AAAlexOct 19, 20255.0My husband and I went on our honeymoon in Canada cause it’s a very special place for us and one of the nights we stopped in cranbrook and stayed here at prestige and were greeted with amazing staff and hospitality the rooms were very nice and comfortable if we could give this place more then five stars we would!!! Highly recommend!😊
- CICops for Kids InvoicesOct 3, 20255.0Nice people, great service at check-in and throughout our stay. Lots of parking out front, great location walking distance to restaurants and everything you need in the main part of town. Love the guest laundry and games area - would be a great hotel for a team.
- ZCZenan CotyOct 1, 20251.0Looks nice and rooms are nice aswell but no communication between any staff. Checked in and made it very clear i would be working night shift and not checking out till 3pm the next day telling them to bill me for 2 days instead of 1 as I went past the 11am check out. Still they call and wake me up and send people to knock on the door to tell me to check out. Very disappointed get to work a 12hr night shift on a couple hrs sleep now
Frequently Asked Questions About Prestige Cranbrook Hotel, BW Premier Collection
What are the main amenities offered at Prestige Cranbrook Hotel, BW Premier Collection?
The hotel offers a fully equipped fitness room, an on-site dining experience, and ample meeting space suitable for large gatherings.
Where is Prestige Cranbrook Hotel, BW Premier Collection located?
It is located at 1019 Cranbrook St N, Cranbrook, BC, V1C 3S4, Canada.
What are the hotel’s operating hours?
The hotel operates 24 hours a day, every day of the week.
Is there a restaurant available at the Prestige Cranbrook Hotel?
Yes, the hotel features an on-site restaurant offering an exquisite dining experience.
Can I book rooms or find special offers online for the Prestige Cranbrook Hotel?
Yes, you can book rooms and find special offers through their official website and online booking links.
How can I contact Prestige Cranbrook Hotel for reservations or inquiries?
You can contact the hotel by phone at +1 250-417-4002 or send a fax to +1 250-417-4012.
What nearby hotels are located around Prestige Cranbrook Hotel?
Nearby hotels include Best Western Cranbrook Hotel, which offers additional lodging options in the area.
What dining options are near Prestige Cranbrook Hotel where I can enjoy Caribbean cuisine?
Ella's is a nearby Caribbean restaurant where you can enjoy authentic Caribbean dishes.
Are there any local attractions or places of interest near Prestige Cranbrook Hotel?
While the profile emphasizes the hotel itself, the nearby hotels and Caribbean restaurant offer options for dining and accommodation, enhancing your visit to the Cranbrook area.
Does Prestige Cranbrook Hotel provide facilities for business meetings or events?
Yes, the hotel offers ample meeting space suitable to accommodate any large gathering or event.