Business Details
About
HotelBest Western Premier Collection
Best Western welcomes you to the Premier life. At the Prestige Cranbrook Hotel, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Cranbrook,BC the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Location
Prestige Cranbrook Hotel, BW Premier Collection
1019 Cranbrook St N, Cranbrook, BC
V1C 3S4, Canada
Hours
Reviews
4.2
695 reviews
5 stars
350
4 stars
212
3 stars
74
2 stars
28
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, highlighting exceptional service from individuals like O'Neil and Khayti.
Cleanliness
While many guests noted that the rooms were clean and well-appointed, there were several complaints about inconsistent cleanliness in bathrooms and common areas.
Pool Experience
The indoor pool received mixed reviews; while some children enjoyed the waterslide, many guests found the pool temperature too cold to enjoy.
Value for Price
Several reviews indicated that guests felt the hotel was overpriced, especially given the lack of complimentary breakfast and some outdated amenities.
Noise Issues
Guests reported noise disturbances from the hallways and nearby train tracks, affecting the overall comfort of their stay.
- GFGaviria’s FamilyDec 15, 20255.0Friendly and helpful staff
- ATAdam TonerDec 15, 20253.0Pool was freezing cold and the outside temp was 5 C My daughter couldn’t even swim ir enjoy the waterslide which was the only reason we booked this location
- ASAmrinder SinghDec 1, 20253.0The room itself was nice and comfortable, no issues there. But the fridge in my room was super noisy and kept me up most of the night. It made it hard to rest properly, which was disappointing. Overall an okay stay, but definitely hope they fix the fridge noise for future guests.
- KAKayla AndersonNov 23, 20252.0Was expecting more for the price we paid. We got in late with two young kids and noticed right away the sink was completely clogged. We waited till the next morning at check out and let the front desk know since we were trying to get kids to bed and didn't want to have a plumbing fix it situation at that late hour. The gal was apologetic and said she would notify maintenance as soon as possible. Seems like something house keeping should have noticed long before it became completely clogged up. The bathtub stopper was also broken and wouldn't close so no bath time. Ended up cancelling our future reservation, I feel like there is better value elsewhere in town.
- RCruj coNov 11, 20254.0Overall the room was well appointed and comfortable. However, the toilet and shower had not been well cleaned and I had to report this. It was rectified the next day (stayed 2 nights). Reception staff were apologetic. However, I was disappointed at this was needed and expect a good standard of cleanliness.
Frequently Asked Questions About Prestige Cranbrook Hotel, BW Premier Collection
What are the main amenities offered at Prestige Cranbrook Hotel, BW Premier Collection?
The hotel offers a fully equipped fitness room, an on-site dining experience, and ample meeting space suitable for large gatherings.
Where is Prestige Cranbrook Hotel, BW Premier Collection located?
It is located at 1019 Cranbrook St N, Cranbrook, BC, V1C 3S4, Canada.
What are the hotel’s operating hours?
The hotel operates 24 hours a day, every day of the week.
Is there a restaurant available at the Prestige Cranbrook Hotel?
Yes, the hotel features an on-site restaurant offering an exquisite dining experience.
Can I book rooms or find special offers online for the Prestige Cranbrook Hotel?
Yes, you can book rooms and find special offers through their official website and online booking links.
How can I contact Prestige Cranbrook Hotel for reservations or inquiries?
You can contact the hotel by phone at +1 250-417-4002 or send a fax to +1 250-417-4012.
What nearby hotels are located around Prestige Cranbrook Hotel?
Nearby hotels include Best Western Cranbrook Hotel, which offers additional lodging options in the area.
What dining options are near Prestige Cranbrook Hotel where I can enjoy Caribbean cuisine?
Ella's is a nearby Caribbean restaurant where you can enjoy authentic Caribbean dishes.
Are there any local attractions or places of interest near Prestige Cranbrook Hotel?
While the profile emphasizes the hotel itself, the nearby hotels and Caribbean restaurant offer options for dining and accommodation, enhancing your visit to the Cranbrook area.
Does Prestige Cranbrook Hotel provide facilities for business meetings or events?
Yes, the hotel offers ample meeting space suitable to accommodate any large gathering or event.