Best Western The Westerly Hotel

4.0
864 reviews

About

Hotel
Located in Courtenay,BC, the Best Western The Westerly Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western The Westerly Hotel
1590 Cliffe Ave, Courtenay, BC
V9N 2K4, Canada

Hours

Reviews

4.0
864 reviews
5 stars
353
4 stars
309
3 stars
105
2 stars
33
1 star
64

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and attentive staff, particularly highlighting individuals like Raghav and Matthew for their exceptional service.

Breakfast Quality

The breakfast buffet received positive feedback for its variety and quality, although some guests found it lacking on certain days.

Room Condition

While some rooms were noted as clean and spacious, several reviews mentioned that the hotel is showing signs of age and requires renovations.

Noise Issues

Guests reported noise disturbances from nearby bars and restaurants, affecting the comfort of their stay.

Parking and Accessibility

Parking was often described as limited and inconvenient, with some guests noting the lack of elevator access to certain rooms.
  • FF
    faller353
    2 days ago
    5.0
    Very personable and helpful.
  • KS
    karthik Subramaniam
    Oct 21, 2025
    4.0
    I had a wonderful stay, and I’d like to give special appreciation to RAGHAV at reception. From the moment I arrived, he was welcoming, attentive, and exceptionally patient. He answered all my questions with a smile and went above and beyond to make sure everything was perfect for my stay. His professionalism and friendly demeanor truly made my experience outstanding. Raghav’s help and dedication reflect the highest level of service—thank you for making my stay so comfortable and enjoyable.
  • JM
    John “Jay” McGowan
    Oct 15, 2025
    3.0
    Spotty, buffet breakfast. No elevator to second floor. Stairs from garage to lobby. This hotel shows signs of deterioration and is overdue for a serious renovation. In the plus side, the rooms are clean and quiet and the ventilation system works well. There are some king rooms that do have elevator access. The price does not reflect the current status of this property. A few more dollars provides a much better experience at the hotel across the street.
  • JR
    John Roque
    Sep 13, 2025
    4.0
    2 types of bacon! Lols, had to spread the word :) great stay, crispy bacon ftw
  • EE
    Elle
    Aug 15, 2025
    3.0
    very noisy night if you face the bar/restaurant, hotel was dated but clean

Frequently Asked Questions About Best Western The Westerly Hotel

Does Best Western The Westerly Hotel offer free breakfast?

Yes, Best Western The Westerly Hotel provides free breakfast to its guests.

Are pets allowed at Best Western The Westerly Hotel?

Yes, pets are welcome at Best Western The Westerly Hotel.