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Best Western The Westerly Hotel

4.0
(859 reviews)

Business Details

1590 Cliffe Ave, Courtenay, BC
V9N 2K4, Canada
(250) 338-7741
http://bestwestern.com

About

HotelBest Western
Located in Courtenay,BC, the Best Western The Westerly Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western The Westerly Hotel
1590 Cliffe Ave, Courtenay, BC
V9N 2K4, Canada

Hours

Reviews

4.0
859 reviews
5 stars
348
4 stars
306
3 stars
105
2 stars
34
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting individual team members for their exceptional service.

Breakfast Quality

The breakfast buffet received positive feedback for its variety and quality, although some guests found it inconsistent.

Room Condition

While many rooms were noted as clean and comfortable, several reviews mentioned that the hotel is showing signs of age and requires updates.

Noise Issues

Guests reported significant noise disturbances, particularly from nearby bars and restaurants, affecting their overall experience.

Parking and Accessibility

Parking was mentioned as limited and inconvenient, with some guests noting the lack of elevator access to certain rooms.
  • CM
    chey miller
    5 days ago
    1.0
    Extremely rude maintenance staff. 0 stars if I could.
  • DC
    Dan Cheetham
    Feb 17, 2026
    1.0
    Awful. Used tissue beside the bed, no late check-out, yappy dog not taken care of for a couple of hours. Just the worst experience in a hotel 🛏️ have ever had. Don't stay there.
  • PV
    Phyllis Victory
    Feb 11, 2026
    2.0
    We rented a suite. The room, furnishings and beds were very comfortable but the heating unit (very noisily) went on and off all night and kept us awake. We awoke very tired. The breakfast was free, abundant and underwhelming.
  • FF
    faller353
    Nov 22, 2025
    5.0
    Very personable and helpful.
  • KS
    karthik Subramaniam
    Oct 21, 2025
    4.0
    I had a wonderful stay, and I’d like to give special appreciation to RAGHAV at reception. From the moment I arrived, he was welcoming, attentive, and exceptionally patient. He answered all my questions with a smile and went above and beyond to make sure everything was perfect for my stay. His professionalism and friendly demeanor truly made my experience outstanding. Raghav’s help and dedication reflect the highest level of service—thank you for making my stay so comfortable and enjoyable.

Brand Certified Facts from Best Western The Westerly Hotel

Best Western The Westerly Hotel partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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