Located in Courtenay,BC, the Best Western The Westerly Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the friendly and attentive staff, particularly highlighting individuals like Raghav and Matthew for their exceptional service.
Breakfast Quality
The breakfast buffet received positive feedback for its variety and quality, although some guests found it lacking on certain days.
Room Condition
While some rooms were noted as clean and spacious, several reviews mentioned that the hotel is showing signs of age and requires renovations.
Noise Issues
Guests reported noise disturbances from nearby bars and restaurants, affecting the comfort of their stay.
Parking and Accessibility
Parking was often described as limited and inconvenient, with some guests noting the lack of elevator access to certain rooms.
FF
faller353
2 days ago
5.0
Very personable and helpful.
KS
karthik Subramaniam
Oct 21, 2025
4.0
I had a wonderful stay, and I’d like to give special appreciation to RAGHAV at reception. From the moment I arrived, he was welcoming, attentive, and exceptionally patient. He answered all my questions with a smile and went above and beyond to make sure everything was perfect for my stay. His professionalism and friendly demeanor truly made my experience outstanding. Raghav’s help and dedication reflect the highest level of service—thank you for making my stay so comfortable and enjoyable.
JM
John “Jay” McGowan
Oct 15, 2025
3.0
Spotty, buffet breakfast. No elevator to second floor. Stairs from garage to lobby. This hotel shows signs of deterioration and is overdue for a serious renovation.
In the plus side, the rooms are clean and quiet and the ventilation system works well. There are some king rooms that do have elevator access.
The price does not reflect the current status of this property. A few more dollars provides a much better experience at the hotel across the street.
JR
John Roque
Sep 13, 2025
4.0
2 types of bacon! Lols, had to spread the word :) great stay, crispy bacon ftw
EE
Elle
Aug 15, 2025
3.0
very noisy night if you face the bar/restaurant, hotel was dated but clean