Business Details
About
Hotel
At the SureStay Plus by Best Western Coquitlam in Coquitlam, BC, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Coquitlam
725 Brunette Ave, Coquitlam, BC
V3K 6A6, Canada
Hours
Reviews
3.3
495 reviews
5 stars
113
4 stars
158
3 stars
94
2 stars
38
1 star
92
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest infestations.
Customer Service
While some guests praised the friendly staff, many reported poor customer service, including unresponsive management and unresolved complaints.
Pet Policy
The hotel is noted for being pet-friendly, but there were complaints regarding the enforcement of pet policies and associated fees.
Value for Money
Guests expressed mixed feelings about the value for money, with some finding it reasonable for a budget stay, while others felt it was overpriced given the conditions.
Noise and Safety Concerns
Several reviews mentioned noise from the highway and concerns about the safety of the hotel environment, including reports of suspicious activity.
- AFAhmed FaroukMar 1, 20253.0Room was good, but the heating system was not the best. The breakfast buffet was the same every day.
- JOJustin OakleyDec 6, 20241.0Terrible customer service they over book rooms before confirming customers are leaving no courtesy call nothing. Stayed there almost 2 weeks and not once did my room get cleaned or towels/bedding changed and all there wall air freshners are out of batteries so they continously beep. If they are to lazy to change batteries or remove them makes me wonder what else there skip out on....
- LBLake City BasketballJun 5, 20173.0The hotel staff is friendly and helpful. The location is terrific for easy access to the highway and surrounding area. The room was clean but dated. The exterior of the building, including the underground parking lot has discarded mattresses, couches and other items stacked around. Looks unkempt.
- MNMarcus NaslundMar 18, 20164.0Decent place to stay for a night or two. Clean place but a bit of an odd location.
Frequently Asked Questions About SureStay Plus by Best Western Coquitlam
Does SureStay Plus by Best Western Coquitlam offer free breakfast?
Yes, the hotel provides free breakfast to guests.
Are pets allowed at SureStay Plus by Best Western Coquitlam?
Yes, pets are welcome at the hotel.
Is there a fitness center available at SureStay Plus by Best Western Coquitlam?
Yes, the hotel has a fitness center available for guests.
Can I use the hot tub while staying at SureStay Plus by Best Western Coquitlam?
Yes, the hotel features a hot tub for guest use.
Is the property smoke-free?
Yes, SureStay Plus by Best Western Coquitlam is a smoke-free property.
Does the hotel offer Wi-Fi access to guests?
Yes, Wi-Fi is available throughout the hotel.
What are the operating hours of SureStay Plus by Best Western Coquitlam?
The hotel is open 24 hours a day, 7 days a week.
Which nearby restaurants can I visit near SureStay Plus by Best Western Coquitlam?
You can visit Cozy Corner Restaurant & Catering, a diner located nearby for meals.
Are there any nearby car rental agencies near SureStay Plus by Best Western Coquitlam?
Yes, Hertz and Thrifty Car Rental are nearby car rental agencies for your convenience.
What local attractions are near SureStay Plus by Best Western Coquitlam for guests to explore?
Guests can explore nearby places such as the Tozenji-Seizan Buddhist Centre and BC Shorinji Kempo for cultural and active life experiences.