SureStay Plus by Best Western Coquitlam

3.3
495 reviews

About

HotelSureStay
At the SureStay Plus by Best Western Coquitlam in Coquitlam, BC, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

Location

SureStay Plus by Best Western Coquitlam
725 Brunette Ave, Coquitlam, BC
V3K 6A6, Canada

Hours

Reviews

3.3
495 reviews
5 stars
113
4 stars
158
3 stars
94
2 stars
38
1 star
92

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest infestations.

Customer Service

While some guests praised the friendliness of the staff, many reported poor customer service, including unresponsive management and unresolved complaints.

Pet Policy

The hotel is noted for being pet-friendly, but there were complaints regarding the handling of pet-related bookings and associated fees.

Facilities and Maintenance

Guests reported issues with room maintenance, including malfunctioning HVAC systems, outdated facilities, and inadequate housekeeping.

Safety Concerns

Several reviews raised alarms about the presence of suspicious individuals and safety issues within the hotel.
  • RT
    rictor tse chung kau Tse
    Sep 9, 2024
    3.0
    The hotel is very reasonable price rooms are clean pet friendly
  • SV
    Stephanie Vogel
    Oct 24, 2018
    4.0
    Close to the skytrain, room was spacious and comfy, and breakfast was great!

Frequently Asked Questions About SureStay Plus by Best Western Coquitlam

Does SureStay Plus by Best Western Coquitlam offer free breakfast?

Yes, the hotel provides free breakfast to guests.

Are pets allowed at SureStay Plus by Best Western Coquitlam?

Yes, pets are welcome at the hotel.