Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Victoria - Colwood BC hotel, where comfort, convenience, and hospitality come together. With pet-friendly accommodations, family-friendly amenities, and smart conveniences for those on the move, we welcome every guest to relax and make the most of their stay.
Guests can enjoy complimentary Wi-Fi, free parking, and our signature Express Start™ Breakfast Buffet, served hot and fresh each morning. Guests also have 24-hour access to our Fitness Center, year-round indoor heated pool, Business Center, and a clean, modern design built for both work and relaxation. With pet-friendly accommodations and family-friendly amenities, we welcome every kind of traveler—from solo guests to families with kids or furry companions.
Whether you're here for a long weekend or extended stay, our Colwood hotel puts you near the region’s top destinations. We're just off the Trans-Canada Highway, 20 minutes from Downtown Victoria, and 5 minutes from Langford. Explore scenic golf courses or visit Westshore Recreation Center and Hatley Castle. Nature lovers will enjoy Goldstream Provincial Park, while athletes and fans will appreciate our proximity to IRONMAN 70.3 Victoria. Our hotel is also close to Royal Roads University, Greater Victoria General Hospital, Element Casino, Esquimalt Naval Base, and Victoria Shipyards.
Location
Holiday Inn Express & Suites Victoria - Colwood by IHG
318 Wale Road, Colwood, BC
V9B2W3, Canada
Hours
Reviews
4.2
833 reviews
5 stars
442
4 stars
239
3 stars
58
2 stars
32
1 star
62
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews highlighted issues with room cleanliness, including dirty sheets and unwashed dishes.
Staff Service
The majority of customers praised the staff for being friendly, helpful, and attentive, although some noted inconsistencies in service.
Breakfast Quality
While many guests enjoyed the breakfast options, some expressed disappointment with the variety and quality, particularly when items ran out.
Location
Guests appreciated the hotel's convenient location for exploring the area, though some found it a bit far from downtown.
Elevator Issues
Multiple reviews mentioned problems with the elevator being slow and inefficient, causing inconvenience during stays.
- JEJeffrey Edwards5 days ago5.0Great service amazing staff great location
- NMNoel MartinDec 30, 20251.0So everything was good until I requested a room refresh since we'd extended our stay for a 3rd night. I left for work and came back to a messy room 😒 - dirty dishes, trash not taken out, and unchanged beddings. Called front desk and the rep just justified things, saying I wasn't specific enough. Apparently, 'refresh' only means making the bed for them 🤷♂️. No apology, no friendliness, no care about the issue 🙅♂️. Hope they improve their customer service.
- RRRobynDec 22, 20254.0We had our minor hockey team stay here. Great rooms. Good location.
- HDHanady DyabDec 20, 20255.0Great stay at Holiday Inn! The room was clean and comfortable, and the staff were super friendly and helpful. Everything was easy and hassle-free. Would definitely stay here again. 😊
- MWMaple Grain WoodcraftDec 12, 20255.0Stayed here a couple of times during my visits to Vancouver Island, and everything has always been good. The rooms are clean and comfortable, the staff are friendly, and the service is consistent. Parking is easy, and the free breakfast is a nice way to start the day. The hotel is in Langford, which makes it convenient for the places I usually visit. It’s also easy to get to Victoria downtown or Sooke from here, so the location works well for different parts of the island. Thank you. ✨🌟❤️ Update: Thank you for the lovely response. I wasn’t expecting to see direct contact details — that’s a rare gesture, and I appreciate it. I’ve always felt well taken care of here, and I’ll happily return on my next trip to the island soon. 💗💗💗
Frequently Asked Questions About Holiday Inn Express & Suites Victoria - Colwood by IHG
Is breakfast included with my stay at Holiday Inn Express & Suites Victoria - Colwood?
Yes, all guests enjoy a complimentary Express Start Breakfast Buffet, featuring hot and cold options like eggs, sausage or bacon, fresh fruit, yogurt, pastries, cereals, and our famous pancake machine.
Is Holiday Inn Express & Suites Victoria - Colwood pet friendly?
Yes, Holiday Inn Express & Suites Victoria - Colwood is pet friendly. A pet fee of 20 CAD per night applies, cat and dogs only. Please contact the hotel directly for details on policies and availability. For questions, call 1-250-385-7829.
Is there a pool at the Holiday Inn Express & Suites Victoria - Colwood?
Yes, Holiday Inn Express & Suites Victoria - Colwood has an indoor heated pool. The pool hours are 8:00 AM to 9PM.
Can I cancel my booking at Holiday Inn Hotel & Suites Victoria – Colwood for a full refund?
Always check the Holiday Inn Hotel & Suites Victoria's cancellation policy before booking a rate. Room cancellation is subject to rate booked at time of reservation and cancellation policy varies by rate.
Does Holiday Inn Hotel & Suites Victoria – Colwood offer free parking?
Yes, Holiday Inn Hotel & Suites Victoria parking is complimentary for all guests.
What are the check-in and check-out times at Holiday Inn Express & Suites Victoria - Colwood?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is the hotel pet-friendly and are there any fees?
Yes, pets such as cats and dogs are allowed with a fee of 20 CAD per night. Please contact the hotel for more details.
Does Holiday Inn Express & Suites Victoria - Colwood offer free Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas and guest rooms.
Are there fitness and wellness amenities available at the hotel?
Yes, the hotel offers a free fitness center with equipment including elliptical machines, free weights, and treadmills, plus a spa and indoor heated pool.
Is parking available for guests?
Yes, free self-parking is provided for all guests.
Does the hotel provide accessibility features?
Yes, the property has accessible parking, an elevator, and is mobility accessible.
What are the COVID-19 sanitation and safety measures at the hotel?
The hotel uses commercial-grade disinfectants, has enhanced cleaning routines, arranges common areas for distancing, disinfects or discards plastic keycards, and employees wear protective equipment and are trained in cleaning and hand washing.
Are there nearby dining options close to the hotel?
Yes, guests can visit nearby restaurants like 328 Taphouse and Grill and Sawmill Taphouse and Grill for food and drinks.
What points of interest are located near the hotel?
Nearby attractions include Westshore Recreation Center, Hatley Castle, Goldstream Provincial Park, and Victoria Shipyards, perfect for leisure activities before or after your stay.
Are there any nearby transportation or convenience options guests should know about?
Convenience stores like Co-op Gas & Convenience Centre and Peninsula Co-op Gas and Convenience Centre are nearby, which may be helpful for travel needs or quick stops.