Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Refreshed, central and relaxed!
Our Vancouver area accommodations are directly adjacent to Metropolis at Metrotown, the second largest shopping complex in western Canada with over 400 stores. The Metrotown Skytrain transit station is directly across the street and that means easy access to YVR, Olympic Cauldron at Jack Poole Plaza, Science World and Vancouver Art Gallery.
Our hotel's location is ideal for corporate guests looking for Greater Vancouver accommodations close to Metro towers 1, 2, 3 and the many Business Centres in Burnaby. For meetings, we have over 5,000 square feet of meeting space, with catering and A/V equipment available.
Leisure visitors will find our location extremely convenient. The attractions in Vancouver, such as the Capilano Suspension Bridge, Granville Island, Gastown and Stanley Park, are a short drive.
You will enjoy all the excellent amenities we offer at our hotel. There is free gated underground parking to a height of 6'8", a year-round, outdoor heated pool and sun deck, as well as an expanded Fitness Centre. Start your day with a free breakfast buffet in our breakfast bar and relax during the day in the guest lounge. Every room is equipped with Chromecasting features, refrigerator and microwave. For the best hospitality in Vancouver, “Stay Smart” at our Burnaby, BC hotel.
Location
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG
4405 Central Blvd, Burnaby, BC
V5H4M3, Canada
Hours
Reviews
4.1
1,042 reviews
5 stars
502
4 stars
330
3 stars
113
2 stars
34
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for being friendly, accommodating, and providing exceptional service, with specific mentions of individual staff members like Ashley and Mukul.
Location
The hotel is well-located near shopping, dining, and public transport, making it convenient for guests.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, contributing to a positive overall experience.
Breakfast Experience
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others criticized the use of disposable cutlery and plates.
Housekeeping Issues
A few guests reported serious concerns regarding housekeeping practices, including unauthorized entry into rooms and lack of respect for privacy.
- BHbryan hellwigJan 1, 20265.0great location right next to mall and skytrain..supper friendly staff..if ur driving come in from the east end of Central ave as hotel is on right side..if come other way u can turn and cant do u turn at any lights on that street..holiday inn is our hotel we always stay in around the world when we can..
- MZMaxwell ZDec 25, 20255.0The service is beyond my expectations! Ashley gave us very warm welcome on Christmas eve! The hotel team prepared welcome fruits, snacks and drinks in the room with hand written welcome cards. I have never seen such well prepared welcome gifts in even many five star hotels. The location is also great with access to mall and cinema. Highly recommended!
- SLS LeeDec 18, 20255.0Well located and great service.. Staffs are far professional than most of hotels I have been stayed before. Keep up the great work! Thank you 😊
- DKDaehee KimDec 17, 20255.0Remarkable services and the best staffs!! Enjoyed so much while staying. Thanks for the kindness.
- BFBrian FentimanDec 16, 20255.0Great location. Plenty of restaurants and shopping. Hotel was very clean and staff were awesome!
Frequently Asked Questions About Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG
What are the check-in and check-out times at Holiday Inn Express Vancouver-Metrotown?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at the hotel?
Yes, a free breakfast buffet is available for guests.
Does the hotel provide free parking for guests?
Yes, free gated underground parking is available, accommodating vehicles up to 6 feet 8 inches in height.
Are pets allowed at Holiday Inn Express Vancouver-Metrotown?
No, pets including cats and dogs are not allowed on the property.
What accessibility features does the hotel offer?
The hotel offers accessible parking, is mobility accessible, and has elevators for guest convenience.
Is there a fitness center available for guests?
Yes, there is a free fitness center available which includes equipment like ellipticals, treadmills, and free weights.
What health and safety measures are in place regarding sanitation?
The hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, provides sanitizer, and high-touch items are removed from common and guest areas.
What nearby public transit options can help me get to and from the hotel?
The Metrotown SkyTrain station is located directly across the street, offering convenient access to Vancouver International Airport and popular attractions like Science World and Vancouver Art Gallery.
Are there nearby dining options close to the hotel?
Yes, nearby dining options include Neptune Noodle Bar, Neptune Seafood Restaurant, Boston Pizza Station Square, Starbucks Canada, Subway, Tim Hortons, and Freshii.
What shopping centers are located near the hotel for guest convenience?
Guests can visit Metropolis at Metrotown, the second largest shopping complex in western Canada, and Station Square Metrotown which are both adjacent or near the hotel offering over 400 stores.