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Best Western Plus Burnaby Hotel

4.0
(1286 reviews)

Business Details

5411 Kingsway, Burnaby, BC
V5H 2G1, Canada
(604) 438-1383
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Burnaby Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Burnaby Hotel will stand out among other hotels in Burnaby,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Burnaby Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Burnaby Hotel
5411 Kingsway, Burnaby, BC
V5H 2G1, Canada

Hours

Reviews

4.0
1,286 reviews
5 stars
493
4 stars
485
3 stars
178
2 stars
66
1 star
64

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Aruna and Dinesh.

Cleanliness Issues

Numerous reviews pointed out significant cleanliness problems, including dirty rooms, unclean bathrooms, and poor housekeeping practices.

Motel vs Hotel

Several guests expressed disappointment that the establishment felt more like a motel than a hotel, citing external room access and outdated facilities.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety, others found it lacking in quality and freshness.

Noise Concerns

Guests frequently mentioned noise issues, both from other rooms and external sources, affecting their overall comfort.
  • GK
    Georgin Kottukapallil
    1 day ago
    5.0
    Enjoyed my stay at the hotel in Burnaby. Great service by the ladies at the breakfast buffet counter.
  • JH
    Jason Hardy
    Feb 26, 2026
    1.0
    The thermostat didn't work at all so there was no heat in the room, no remote for the TV so couldn't turn it on, mini fridge had an old moldy sandwich and a half can of Pepsi inside of it. Breakfast tasted worse then hospital food 😩
  • LK
    Lily Kwan
    Feb 19, 2026
    1.0
    Very good food
  • MH
    Mark Humphreys
    Feb 12, 2026
    5.0
    A unique three-building layout. Rooms are well kept, clean, nicely equipped. Lots of free parking. Walking distance to local restaurants. The Ji Jiang Shanghai is very good. Hot breakfast is excellent too.
  • AK
    Al Kara
    Jan 25, 2026
    5.0
    Very Friendly and kind people

Brand Certified Facts from Best Western Plus Burnaby Hotel

This information is certified by Best Western Plus Burnaby Hotel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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