Holiday Inn Express & Suites Willcox by IHG

4.2
783 reviews

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express Hotel & Suites in Historic Willcox, Arizona. We are conveniently located at Exit 340 of Interstate 10, 80 miles east of Tucson, 75 miles North of Mexico and 40 miles west of New Mexico. We are considered 'high desert' at an elevation of 4,167 ft. The mountains are visible from all sides of our property. Our complimentary deluxe hot breakfast features our signature Cinnamon Rolls, a selection of cereals, omelets or scrambled eggs, biscuits, and a choice of muffins and bread. We also feature our Smart Roast Coffee, a selection of juices and teas and hot chocolate. The rooms offer comfortable beds, alarm clocks, hair dryers, coffee makers, irons and ironing boards. We also have suites available that have microwaves and refrigerators. We have a beautiful outdoor heated pool, a fitness center and the business center for the use of all our guests. Our hotel offers free wired and wireless internet connections in all our rooms. We are within a short distance of a variety of restaurants, shopping and many historic sites. Our guests have described us as a 'gem in the desert'. We hope you will come visit with us often.

Location

Holiday Inn Express & Suites Willcox by IHG
1251 N. Virginia Ave, Willcox, AZ
85643, United States

Hours

Reviews

4.2
783 reviews
5 stars
438
4 stars
192
3 stars
74
2 stars
37
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received high praise for their friendliness and helpfulness, although some reviews noted instances of rudeness from specific employees.

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests expressing disappointment in the overall maintenance.

Facility Condition

The hotel is described as outdated and in need of renovations, with many guests mentioning worn furniture, carpets, and general wear and tear.

Breakfast Quality

The complimentary breakfast was frequently mentioned as a positive aspect, with many guests enjoying the variety and quality of food offered.

Location and Value

The hotel is conveniently located for travelers on I-10, but some guests felt the pricing was high given the condition of the facilities.
  • DN
    David Nelson
    4 days ago
    4.0
    The bed was excellent. The cost was extreme.
  • JW
    Jennifer W
    Nov 13, 2025
    1.0
    The moment I stepped into the hotel, it felt like walking into a scene from a horror movie. The entire front desk area was enclosed with plastic panels, and the furniture looked old and outdated. In the room, the curtains were full of holes, the desk chair had ripped fabric that was hand-sewn together, and the couch was extremely dirty, covered with stains and tears. During my trip, I stayed at six different Holiday Inn locations across New Mexico and Arizona, and this was the most expensive one—yet it didn’t meet the usual Holiday Inn standards. Overall, it was a really disappointing experience.
  • JJ
    Jim
    Oct 21, 2025
    2.0
    Hotel looks nice on the outside but is very poorly maintained on the inside. Chipping paint, ripped carpet, standing in water while showering, very dirty windows, etc.
  • KP
    Kymy Peers
    Oct 5, 2025
    5.0
    Staff is beyond awesome. This is a family friendly environment. Welcoming and accommodating for everyone and their special needs. Breakfast area is clean, delicious and the workers are super friendly.
  • JH
    Jeff Hirsch
    Sep 5, 2025
    3.0
    A basic hotel for a night stay. Simple and clean. The staff were friendly and attentive.

Frequently Asked Questions About Holiday Inn Express & Suites Willcox by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Willcox by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast to guests?

Yes, a complimentary deluxe hot breakfast featuring items like cinnamon rolls, cereals, and omelets is provided for free.