Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express Hotel & Suites in Historic Willcox, Arizona.
We are conveniently located at Exit 340 of Interstate 10, 80 miles east of Tucson, 75 miles North of Mexico and 40 miles west of New Mexico. We are considered 'high desert' at an elevation of 4,167 ft. The mountains are visible from all sides of our property.
Our complimentary deluxe hot breakfast features our signature Cinnamon Rolls, a selection of cereals, omelets or scrambled eggs, biscuits, and a choice of muffins and bread. We also feature our Smart Roast Coffee, a selection of juices and teas and hot chocolate.
The rooms offer comfortable beds, alarm clocks, hair dryers, coffee makers, irons and ironing boards. We also have suites available that have microwaves and refrigerators.
We have a beautiful outdoor heated pool, a fitness center and the business center for the use of all our guests. Our hotel offers free wired and wireless internet connections in all our rooms.
We are within a short distance of a variety of restaurants, shopping and many historic sites.
Our guests have described us as a 'gem in the desert'. We hope you will come visit with us often.
Location
Holiday Inn Express & Suites Willcox by IHG
1251 N. Virginia Ave, Willcox, AZ
85643, United States
Hours
Reviews
4.2
794 reviews
5 stars
446
4 stars
193
3 stars
74
2 stars
38
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service is frequently praised, with many reviews highlighting friendly and accommodating staff, although some instances of rudeness were noted.
Cleanliness
While some guests reported clean rooms, numerous reviews mentioned issues with cleanliness, including dirty bathrooms and outdated furnishings.
Facilities Condition
The hotel is described as outdated and in need of renovations, with several guests noting issues like broken furniture and poor maintenance.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, although some guests experienced issues with food being undercooked or not replenished.
Value for Money
Many customers felt the hotel was overpriced for the quality and condition of the facilities, with some comparing it unfavorably to lower-tier accommodations.
- MMMadelineDec 31, 20251.0I am a Tesla owner charging my car at the Supercharger station located here. According to the Tesla App, this location is marked with a restroom icon, indicating that facilities are available for charging customers. However, when I tried to use the restroom, a male staff followed us to the restroom door just to rudely tell us we couldn't use it because we weren't overnight guests. This level of hostility is completely unprofessional. This is extremely frustrating and contradicts the information provided by Tesla. If there is a partnership between this hotel and Tesla, you seriously need to improve your staff training. It is unacceptable to lure customers here and then have employees harass them at the restroom door. If you don't want to provide basic amenities, please ask Tesla to remove the icon from the app.
- SBSusan BosinDec 24, 20255.0Very clean. Great breakfast
- RDRicardo DelgadoDec 12, 20255.0My wife and I had to stop here as an emergency. We loved it. We were worried at first. Sometimes hotels dont offer great service, have dirty sheets, dirty floors. On the contrary, this hotel is spotless, rooms are top tier 👌 clean, smell good, and the service is awesome! Not to mention the complementary breakfast 😋 10/10. I mean, its not a breakfast out of this world, but the selection is big. They have 2 different types of omelets, sausage, bacon, biscuits, gravy, cereals, cinnamon rolls, chocolate muffins, banana muffin, bagels, waffles, pancakes 🥞, yogurts and more! The drinking selection is great as well from coffee to OJ. They use high quality soaps in your restroom, lotion, and even a make-up remover wipes for the women. The sheets are super comfortable, clean, and warm. Awesome 👌 place, I definitely recommend! I've stayed at alot of hotels. This is one of the best ones for sure!!
- BMBriggette MccordDec 7, 20255.0It was a ok visit very expensive for the room very outdated . Breakfast was good Joe at the front desk was great very friendly and cayce from housekeeping all the rest through a negative vibe . I worked there 10 yrs ago and everyone was so cool
- WBWendell BrownDec 4, 20252.0We were returning from Texas back to California and had benn driving for 14 hours and needed to stop and rest for the night. The only options were motel 8 or holiday inn express. We choose the Holiday Inn Express and it was regretted after we got into the room. It's a very old building g with patch work painting throughout the room. The chairs in the room were very flimsy and will soon fall apart when someone sits in it,lawsuit waiting to happen!!! The room did not have the proper locking mechanisms on the door, so safety was a concern. There where two doors to get inside the building that required your room card to open them, but the room card did not work on the first entry door, so I 'm not sure if it would have opened the second door that let's you into the hallway that led to our bed room. The entrance into the parking lot was extremely dark and hard to find, poor lighting and only one entry. The checkin was friendly and quick. The locations is as I mentioned earlier is isolated and dark with very limited access to the site.
Frequently Asked Questions About Holiday Inn Express & Suites Willcox by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Willcox by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, a complimentary deluxe hot breakfast featuring items like cinnamon rolls, cereals, and omelets is provided for free.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel, and it is pet-friendly.
Is free Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available, including in public areas and guest rooms.
Does the hotel provide facilities for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and elevator access.
What fitness and recreational amenities are available at the hotel?
The hotel has a free fitness center featuring an elliptical machine and treadmill, as well as a heated outdoor pool.
Is the hotel located near any dining options?
Yes, nearby dining options include Country Pride restaurant, Popeyes® Louisiana Kitchen, SUBWAY, Arby's, and Burger King, which guests can easily visit before or after their stay.
Are there convenient fuel and vehicle services near the hotel?
Yes, nearby services include TravelCenters of America, TA Travel Center, Love's Travel Stop, CAT Scale, Rip Griffin Truck Service Center, Brewer Truck Repair, Dick's Auto Service, and All Tire & Auto LLC, useful for guests traveling by road.
What public transportation options are available around the hotel?
The Greyhound Bus Stop at Texaco is nearby, providing convenient bus service for travelers.
How can guests make reservations or access the hotel's app?
Guests can book rooms and view amenities through the IHG Hotels & Rewards app available on both Apple App Store and Google Play Store, or via the hotel's official website.