Homewood Suites by Hilton Tucson/St. Philip's Plaza University

Reviews

• MH

  Melissa Hutto

  Jan 27, 2026
  5.0
  Staff has been awesome and responsive. Breakfast is free and great. Plaza is wonderful with an open air market on Saturdays and Sundays. Great location and place to stay.
• GW

  Greg W

  Jan 18, 2026
  4.0
  We usually have a great stay at this hotel this day was no different. The room had a burned out light bulb and somewhat dirty doorways as if someone threw can of Coke on them. We love the proximity to the bike path, Trader Joe's and of course the live music in the plaza.
• CR

  Carmen Rodriguez

  Nov 27, 2025
  5.0
  The place is central and comfortable. Shopping center it's located in is very busy in winter.
• JM

  Jessie McGinty

  Nov 22, 2025
  1.0
  The hotel itself is nice enough, the suite rooms are well equipped and comfortable. We initially thought the location was nice given the plaza, which has restaurants, shops, and a very popular coffee shop. The weekend market is also a plus. However, as travelers from out of state, we had no idea how bad theft is in Tucson. Because the hotel is right next to a popular bike trail on “the loop,” the parking lot is a particular target for this. When we asked the front desk staff if parking our small camper in the back was okay, they said it was good and gave no indication of any safety concerns. Our two mountain bikes were stolen from the parking lot even though they were locked with a heavy duty motorcycle steel chain. When we made a police report, the Sheriff not only said the locals really “know what they’re doing” when it comes to bike and other petty theft, but also that this parking lot gets hit *often.* He even detailed how the bike shop has been victim to theft. There are very few lights in the part of the lot near the hotel and intentionally no cameras (so the hotel doesn’t have to have liability, per the very unhelpful and unsympathetic front desk/operations manager). Maybe we should have brought our bikes inside to be extra cautious, but we had no reason to believe it was an unsafe area and the lock and chain we had would be extremely challenging to break. There is no signage or any indication that we should worry about our property while parked there. We also later learned that a local in a weekly cycling group was stabbed on the same bike trail just a couple of miles west who unfortunately did not make it. So, for safety concerns alone, we do not recommend this hotel. If the management knows well that being near the bike trail is unsafe, that there’s been a number of thefts in the parking lot and other nearby shops, and they refuse to have cameras, they should at least take responsibility of warning their guests of any potential safety concerns. Instead, they’re invalidating and unhelpful when property is stolen and an entire vacation is ruined. We reported the incident to corporate Hilton management 5 days ago and haven’t heard anything, so we certainly hope there will be an adequate investigation and changes to protect the safety of other guests in the future.
• SS

  Suzan Satterfield

  Oct 18, 2025
  3.0
  There’s one issue that keeps us from giving this hotel a 4 star review. The decor has been updated, the staff is welcoming and responsive, breakfast is pretty good and we liked the location. Unfortunately, the systems, especially the A/C, are outdated and not functioning properly in several places. We had to change rooms the first night due to a leaking A/C that was soaking the carpet. The room smelled moldy too, as if this was a recurring issue. They moved us quickly, and the A/C works in our 2nd room, but there’s still a funky smell, kind of like wet dog. We noticed it every time we walked in, but after being in the room a few minutes, you’d grow accustomed to it. And we didn’t want to change rooms again. (Still….is that mold?) At least the A/C worked. In a hallway near the elevator, another ceiling A/C was leaking and creating a puddle on the floor. Our overall impression was that the whole building needs an A/C overhaul. Hilton should invest in it because otherwise, this is a nice property.

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