Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Nestled near downtown Tucson, Holiday Inn Express & Suites Tucson North - Marana offers modern comfort, thoughtful amenities, and warm hospitality in a prime location.
Conveniently located off I-10, our hotel puts you close to some of Tucson’s top attractions, including the towering cacti of Saguaro National Park. Explore the rich history of San Xavier del Bac Mission and world-class exhibits at the Pima Air and Space Museum. Shop at Tucson Premium Outlets and visit the dynamic campus of the University of Arizona—all just a short drive away.
Start your day with our complimentary Express Start® Breakfast buffet, stay active in our 24-hour fitness center, and unwind in our outdoor pool. Enjoy the ease of free Wi-Fi, on-site parking, laundry facilities, and spacious guest rooms with plush bedding and modern essentials. Our hotel delivers a comfortable and relaxing experience in the heart of Southern Arizona.
Location
Holiday Inn Express & Suites Tucson North - Marana by IHG
8373 North Cracker Barrel Road, Tucson, AZ
85743, United States
Hours
Reviews
4.1
517 reviews
5 stars
261
4 stars
134
3 stars
56
2 stars
31
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some guests reported unhelpful or unfriendly service, while others praised the kindness of certain staff members.
Cleanliness Issues
Numerous complaints about dirty rooms and facilities, including unclean bathrooms and hallways, with some guests reporting bugs and poor housekeeping.
Breakfast Quality
Breakfast offerings received negative feedback, with many guests describing it as subpar or inadequate, and some noted that breakfast was not available during their stay.
Hidden Fees
Several guests reported unexpected charges, including deposits and cleaning fees, leading to frustration and feelings of being scammed.
Location and Amenities
The hotel is well-located near restaurants and shopping, and some guests appreciated the comfortable beds and spacious rooms.
- CBChrista BJan 3, 20264.0Breakfast room so packed we couldn't even stay and eat. Food ran out. Otherwise good stay!
- TMTania MorenoDec 30, 20252.0We are Platinum members of IHG Rewards, and we have always been accustomed to staying at the Holiday Inn in Green Valley, as well as other locations, because they consistently offer excellent quality and service. To begin with, upon arrival and during check in, we were asked to make a one hundred dollar deposit as a guarantee against theft, with the explanation that theft is common at that particular location. We have never been asked for any type of deposit at any other Holiday Inn. Additionally, at checkout, the front desk agent completely forgot to return the money to us, and we had to remind them of the oversight. We also noticed an overall lack of services, something that has never happened at any Holiday Inn we have stayed at. The coffee machine was malfunctioning, and there were no contingency options available, such as a coffee pot. In general, having machines that take so long to prepare coffee in an area frequented by older adults makes them quite difficult to use. The gym also did not have any towels available. Finally, and most importantly, we never received housekeeping service throughout our entire stay, despite requesting it and repeatedly reminding staff of our room number and our desire for daily service. We had to go down to the front desk, and the only response we received was that they had provided us with extra toilet paper and towels, nothing more. There was no compensation or meaningful support offered. One pays a significant amount expecting high quality service, and we were also required to leave a one hundred dollar deposit, yet we received only a brief and dismissive response. Honestly, this location leaves much to be desired despite its location, and we will continue to stay at the Green Valley Holiday Inn instead.
- DCD CSDec 29, 20253.0Rooms A+, Desk staff C-. Most unfriendly desk staff we've ever experienced. They don't seem to know how to smile or to make customers feel welcome.
- SKSCOTT KIMNov 4, 20251.0This hotel is the worst. I booked through the IHG app and stayed there, but they gave me a handicap room or a senior room. When I asked why, they said it was because I booked online. In this day and age, who would book a hotel online instead of going to the hotel in person? The staff at this hotel are unforgivable.
- ERErnest ReynaSep 16, 20255.0Staff was very sweet and kind to my little boy. He was so happy with his fruit at breakfast.
Frequently Asked Questions About Holiday Inn Express & Suites Tucson North - Marana by IHG
Does Holiday Inn Express & Suites Tucson North - Marana offer an airport shuttle?
No, Holiday Inn Express & Suites Tucson North - Marana does not offer an airport shuttle.
Can I bring my pet to Holiday Inn Express & Suites Tucson North - Marana?
No, Holiday Inn Express & Suites Tucson North - Marana does not allow pets.
Does Holiday Inn Express & Suites Tucson North - Marana feature EV charging stations?
No, Holiday Inn Express & Suites Tucson North - Marana does not offer EV charging stations.
Does Holiday Inn Express & Suites Tucson North - Marana feature a local shuttle?
No, Holiday Inn Express & Suites Tucson North - Marana does not offer a local shuttle.
Does Holiday Inn Express & Suites Tucson North - Marana feature a fitness center?
Yes, Holiday Inn Express & Suites Tucson North - Marana offers 24/7 access to our fully equipped fitness center.
Does Holiday Inn Express & Suites Tucson North - Marana offer laundry services?
Yes, Holiday Inn Express & Suites Tucson North - Marana offers access to self-service laundry facilities.
Does Holiday Inn Express & Suites Tucson North - Marana have EV chargers?
No, Holiday Inn Express & Suites Tucson North - Marana does not offer access to EV chargers.
Are the rooms and bathrooms at Holiday Inn Express & Suites Tucson North - Marana ADA-compliant?
Yes, Holiday Inn Express & Suites Tucson North - Marana offers guest rooms and bathrooms equipped with ADA-compliant accommodations.
Which airport is closest to Holiday Inn Express & Suites Tucson North - Marana?
Holiday Inn Express & Suites Tucson North - Marana offers proximity to Tucson International Airport (TUS).
What are the check-in and check-out times at Holiday Inn Express & Suites Tucson North - Marana?
Check-in is at 2:00 PM and check-out is at 11:00 AM at Holiday Inn Express & Suites Tucson North - Marana.
Is breakfast included at the hotel?
Yes, a complimentary buffet breakfast is available to guests at Holiday Inn Express & Suites Tucson North - Marana.
Does the hotel have facilities for fitness and wellness?
Yes, the hotel features a fitness center with equipment including an elliptical machine, free weights, and treadmills, as well as an outdoor pool and hot tub.
Is the property accessible for guests with mobility needs?
Yes, Holiday Inn Express & Suites Tucson North - Marana is mobility accessible and offers accessible parking and an elevator.
Are pets allowed at the hotel?
No, pets including dogs and cats are not allowed at Holiday Inn Express & Suites Tucson North - Marana.
Does the hotel offer free Wi-Fi and business facilities?
Yes, free Wi-Fi is available in public areas and the hotel has a business center for guest use.
What kind of parking options are available at the hotel?
Guests can enjoy free self-parking at Holiday Inn Express & Suites Tucson North - Marana; valet parking is not applicable.
How does the hotel handle hygiene and safety related to COVID-19?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, arranges common areas for distancing, disinfects or discards plastic keycards, and employees wear protective equipment and are trained in hand washing and cleaning procedures.
What nearby hotels can guests consider for alternative accommodations?
Nearby hotels include Super 8, Ramada Limited, La Quinta Inn & Suites NW Tucson Marana, Days Inn & Suites, and Comfort Inn & Suites North Tucson - Marana, providing various accommodation options close to Holiday Inn Express & Suites Tucson North - Marana.
What dining options are near Holiday Inn Express & Suites Tucson North - Marana?
Nearby dining includes Cracker Barrel Old Country Store, Mantis Gourmet Chinese Food, Little Caesars Pizza, Nico's Taco Shop, McDonald's, Taco Bell, and Jimmy John's, offering a variety of cuisines for guests' convenience.
Where can guests go near the hotel for shopping and essentials?
Guests can visit Good 2 Go Stores for convenience items, Walmart Grocery Pickup and Delivery for groceries, Walmart Pharmacy for pharmacy needs, and the nearby Coin Cloud Bitcoin ATM for currency exchange.