Holiday Inn Express & Suites Tucson Mall by IHG

Reviews

• JM

  jon mcghee

  Jan 20, 2026
  1.0
  Save your money and dont stay here! The room was beyond dirty. The toilet seat had hair and bathtub. Tables had crumbs and the worst thing... behind the bed/sheets was USED TOILET PAPER!!!! sheets were stained as well. The hallways smelled horrible and the carpet are outdated.
• MR

  Mike Raemisch

  Jan 18, 2026
  5.0
  At holiday Inn never have a problem, the breakfast is always good
• MV

  Maria Alejandra Valencia Vega

  Jan 16, 2026
  4.0
  Solo tiene 1 elevador, es muy lento y hace ruidos muy raros
• JS

  Just S

  Jan 4, 2026
  5.0
  The hotel overall it’s a tad old but beds are super comfy and clean, it was a good stay
• BT

  B Tremelling

  Dec 31, 2025
  4.0
  Nice hotel to stay at, overall. The satff was very nice, the room was well maintained, the bathroom had dispensers for soap, shampoo, etc;:and I really liked the availability of a couple grind and brew coffee machines available 24 hours per day, with a pretty good tasting decaf coffee. The only issue is that the machines require a bit of maintenance to clear out the used coffee grounds and this was not monitored closely enough to catch it before both machines got to a point where they would only dispense hot water for tea; this happened a few times while we were there. The provided breakfast had a reasonable selection; but, as with the coffee dispensers, the breakfast items were not monitored closely enough to replenish as they ran out. For 3 mornings in a row, the pancake machine ran out of batter before we were able to get some, and it wasn't refilled before breakfast ended. The breakfast garbage wasn't picked up, so the collection bins were overflowing onto the counter by the end of breakfast. Someone did, however, show up at 9:00 sharp to close the breakfast doors.