Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
A 100% nonsmoking, all-suite hotel, the Holiday Inn Express® Hotel & Suites Tucson Mall is where visitors discover an unmatched travel experience. A great location only moments from downtown Tucson, combined with the hotel's top amenities and warm, hospitable staff makes this the place to "Stay Smart."If you're in town for business, remember that this hotel is near the University of Arizona, University Medical Center and Cardondelet Heart & Vascular Institute. Being near Qwest, 3M and BridgeBuilders International makes any commute a breeze. On-site features like a 24-hr Business Center and three function rooms ensure a terrific venue for corporate events in Tucson, AZ.The hotel's proximity to retail hotspots like Tucson and Foothills Malls offers guests endless bargain-hunting opportunities. After a day of shopping, meander along the trails of Rillito River Park, or explore the zany exhibits at UA Science: Flandrau. To top off your stay, visit the Sonoran Desert Museum, zoo and garden, a beautiful 30-minute drive from the hotel.Near the University of Arizona, this hotel is a great gathering place for Wildcat fans. You can enjoy a free, hot breakfast before heading out to tailgate, and when you return, unwind in the heated, outdoor pool or blow off steam in the Fitness Center. With the free hotel-wide Wi-Fi access, it's never been easier to stay connected. We hope to see you soon!
Location
Holiday Inn Express & Suites Tucson Mall by IHG
620 E. Wetmore Rd., Tucson, AZ
85705, United States
Hours
Reviews
4.0
775 reviews
5 stars
399
4 stars
178
3 stars
81
2 stars
36
1 star
81
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Ricky and Danitza for their exceptional service.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, including reports of bed bugs, cockroaches, and unclean rooms.
Breakfast Quality
The breakfast received mixed reviews; while some appreciated the variety and quality, others found it insufficient or poorly managed.
Room Condition
Guests noted that while some rooms were comfortable, many reported outdated furnishings and maintenance issues, such as stained carpets and broken fixtures.
Location Convenience
The hotel is well-located near shopping and dining options, which was frequently mentioned as a positive aspect of the stay.
- JSJust SJan 4, 20265.0The hotel overall it’s a tad old but beds are super comfy and clean, it was a good stay
- BTB TremellingDec 31, 20254.0Nice hotel to stay at, overall. The satff was very nice, the room was well maintained, the bathroom had dispensers for soap, shampoo, etc;:and I really liked the availability of a couple grind and brew coffee machines available 24 hours per day, with a pretty good tasting decaf coffee. The only issue is that the machines require a bit of maintenance to clear out the used coffee grounds and this was not monitored closely enough to catch it before both machines got to a point where they would only dispense hot water for tea; this happened a few times while we were there. The provided breakfast had a reasonable selection; but, as with the coffee dispensers, the breakfast items were not monitored closely enough to replenish as they ran out. For 3 mornings in a row, the pancake machine ran out of batter before we were able to get some, and it wasn't refilled before breakfast ended. The breakfast garbage wasn't picked up, so the collection bins were overflowing onto the counter by the end of breakfast. Someone did, however, show up at 9:00 sharp to close the breakfast doors.
- CCChris CrawfordDec 15, 20255.0Outstanding hotel! Great rooms with a very comfortable bed, big TV, beautiful bathroom, and nice couch. The front desk people were friendly and the complimentary breakfast incredible. It included oatmeal, eggs, sausage, cinnamon rolls, yogurt, pancakes, bread, muffins, bagels, milk, juice, fruit, coffee, and cereal. Very highly recommended.
- AGalberto garciaDec 11, 20255.0Buenas condiciones con desayuno variado muy recomendable
- KRKoke Olivarria RogelNov 8, 20255.0Personal bastante agradable, incluso nos hizo varias recomendaciones del lugar así como para visitar en la zona
Frequently Asked Questions About Holiday Inn Express & Suites Tucson Mall by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Tucson Mall?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a free buffet breakfast for guests.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Tucson Mall?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel have facilities for fitness and recreation?
Yes, the hotel has a fitness center with elliptical machines, free weights, and treadmills, plus a hot tub and outdoor pool.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessibility features such as accessible parking and mobility accessible facilities, and it has elevators.
Are business facilities available at the hotel?
Yes, the hotel features a 24-hour business center and three meeting rooms, making it suitable for corporate events.
What nearby places can guests visit for shopping and dining?
Guests can visit nearby shopping centers like Tucson Mall and Foothills Mall, and dining options such as Filiberto's Mexican Food, Applebee's Grill + Bar, La Botana Tacos, Carl's Jr., Church's Chicken, Arby's, and Boston Market.
What nearby medical facilities are available close to the hotel?
Nearby medical centers include the University Medical Center, Cardon Heart & Vascular Institute, Barnet Dulaney Perkins Eye Center, Nathan Chiropractic Center, Dermatology and Plastic Surgery of Arizona, and Labcorp for laboratory testing.
How can guests access financial and essential services near the hotel?
Guests have access to services such as Bank of America ATM for banking needs and 24 Hour Locksmith Tucson for locksmith services nearby.