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A 100% nonsmoking, all-suite hotel, the Holiday Inn Express® Hotel & Suites Tucson Mall is where visitors discover an unmatched travel experience. A great location only moments from downtown Tucson, combined with the hotel's top amenities and warm, hospitable staff makes this the place to "Stay Smart."If you're in town for business, remember that this hotel is near the University of Arizona, University Medical Center and Cardondelet Heart & Vascular Institute. Being near Qwest, 3M and BridgeBuilders International makes any commute a breeze. On-site features like a 24-hr Business Center and three function rooms ensure a terrific venue for corporate events in Tucson, AZ.The hotel's proximity to retail hotspots like Tucson and Foothills Malls offers guests endless bargain-hunting opportunities. After a day of shopping, meander along the trails of Rillito River Park, or explore the zany exhibits at UA Science: Flandrau. To top off your stay, visit the Sonoran Desert Museum, zoo and garden, a beautiful 30-minute drive from the hotel.Near the University of Arizona, this hotel is a great gathering place for Wildcat fans. You can enjoy a free, hot breakfast before heading out to tailgate, and when you return, unwind in the heated, outdoor pool or blow off steam in the Fitness Center. With the free hotel-wide Wi-Fi access, it's never been easier to stay connected. We hope to see you soon!
Location
Holiday Inn Express & Suites Tucson Mall by IHG
620 E. Wetmore Rd., Tucson, AZ
85705, United States
Hours
Reviews
4.0
766 reviews
5 stars
392
4 stars
176
3 stars
82
2 stars
36
1 star
80
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including reports of bed bugs, cockroaches, and dirty carpets.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported unprofessional behavior and poor customer service.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety, while others found it insufficient or poorly managed.
Room Condition
Several reviews noted that rooms were outdated and in need of maintenance, with issues like cracked tiles and unpleasant odors.
Location Convenience
Guests appreciated the hotel's convenient location near shopping and dining options, making it a favorable choice for travelers.
- KRKoke Olivarria RogelNov 8, 20255.0Personal bastante agradable, incluso nos hizo varias recomendaciones del lugar así como para visitar en la zona
- RPRotanza PearsonNov 3, 20252.0Front Desk Attendant, Daniel was awesome. He had such good mannerism and customer service.
- NJNeal JohnsonOct 28, 20255.0Very convenient to the event that we were attending. Were able to walk, so didn't have to deal with the parking mess. Room was large and clean. Breakfast offered a wide variety of options.
- ETEmily P (Traveling Texan)Oct 26, 20255.0We stayed for three nights and were pleased with our stay. The continental breakfast had a variety of options. The facility was well kept and clean. Staff were friendly and attentive. Our room was nice and clean.
- LPLisa PoolOct 7, 20254.0If you’re traveling to Tucson and you’re wanting an affordable stay that’s also close to everything, this is a great place to stay. Staff incredibly nice, breakfast offered (standard stuff but a lot of choices) and there is a laundry room on site which is so convenient especially if you’re ever traveling with kids. I’d have given a 5 star review but the property is slightly rundown and the carpets need to be replaced. All in all a solid hotel option for the Tucson area.
Frequently Asked Questions About Holiday Inn Express & Suites Tucson Mall by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Tucson Mall?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a free buffet breakfast for guests.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Tucson Mall?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel have facilities for fitness and recreation?
Yes, the hotel has a fitness center with elliptical machines, free weights, and treadmills, plus a hot tub and outdoor pool.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessibility features such as accessible parking and mobility accessible facilities, and it has elevators.
Are business facilities available at the hotel?
Yes, the hotel features a 24-hour business center and three meeting rooms, making it suitable for corporate events.
What nearby places can guests visit for shopping and dining?
Guests can visit nearby shopping centers like Tucson Mall and Foothills Mall, and dining options such as Filiberto's Mexican Food, Applebee's Grill + Bar, La Botana Tacos, Carl's Jr., Church's Chicken, Arby's, and Boston Market.
What nearby medical facilities are available close to the hotel?
Nearby medical centers include the University Medical Center, Cardon Heart & Vascular Institute, Barnet Dulaney Perkins Eye Center, Nathan Chiropractic Center, Dermatology and Plastic Surgery of Arizona, and Labcorp for laboratory testing.
How can guests access financial and essential services near the hotel?
Guests have access to services such as Bank of America ATM for banking needs and 24 Hour Locksmith Tucson for locksmith services nearby.