Hilton Tucson East

4.1
2186 reviews

About

HotelHilton
Premium Eastside location just 5 minutes from Research Loop, featuring on-site Starbucks and Tucson's newest restaurant concept Alloro D.O.C. Guest rooms and suites include free WiFi and feature either a king bed or 2-queen beds. Our premium location offers proximity to many local businesses, shopping, and easy access to stunning nature sites, including Sabino Canyon, Kartchner Caverns, and Mt Lemmon. Enjoy dinner at Tucson's Newest Restaurant, Alloro D.O.C., and visit the Mercato di Alloro located in the lobby to get your espresso fix daily or grab a light snack. Keep up with your exercise routine in the fitness center or our convenient walking path unless you prefer to just unwind and soak up the sun in the heated outdoor pool area.

Location

Hilton Tucson East
7600 East Broadway Blvd., Tucson, AZ
85710-3705, United States

Hours

Reviews

4.1
2,186 reviews
5 stars
1,106
4 stars
547
3 stars
248
2 stars
110
1 star
175

What are people saying?

AI-generated from recent customer reviews

Room Quality

Many guests reported that the rooms were outdated, with issues such as cleanliness, maintenance problems, and unpleasant odors.

Customer Service

The front desk staff received praise for their friendliness and helpfulness, although some guests experienced poor communication regarding charges.

Hidden Fees

Numerous reviews highlighted dissatisfaction with undisclosed fees, particularly the $15 parking charge, which many guests felt was misleading.

Dining Experience

The hotel restaurant received mixed reviews, with some guests enjoying the food while others found it overpriced and of poor quality.

Overall Condition

The hotel was described as aging and in need of updates, with several guests noting maintenance issues and a general decline in quality.
  • SD
    Stephanie D
    4 days ago
    4.0
    Visited Tucson and stayed here during the visit. I found them on Groupon. Great value for the stay. They do charge a $75 per day hold fee for incidentals which of course is refunded after check out given there is no damages to your room. They have a restaurant and bar on site, pool, hot tub and gym. The restaurant/ bar, pool and hot tub are all open until 10PM. Everything is centrally located off the 2nd floor with the pool and hot tub being outdoor. As far as the location, you are close to a ton of things and most notably across the street from Black Rock Coffee so if you are a coffee/ energy drinker stop in and see them.
  • SS
    Soha
    Jan 4, 2026
    1.0
    Horrible experience Staff was not friendly, loud ( laughing early in the morning), room service did not clean room at all the carpet was not vacuumed, the bathroom was not mopped, and the towels would never change even though they were dirty. Bathroom supplies were never replaced, toilet had mold outside. Water fell from the shower and the water stains remained for our entire stay. They overcharged us significantly and claimed we smoked when we did NOT smoke. Overall an unpleasant stay and charging us for something we did not do. Starbucks also never has a barista its false advertising.
  • TW
    Tyson Weight
    Dec 29, 2025
    4.0
    We were visiting saguaro national Park and this is only about 12 minutes from the entrance, so great location. The price was also amazing. The entrance is stunning And visually impressive. The staff was very busy but still took the time to greet me and help me. They were very kind. They had a very nice pool, restaurant, and gym on the second floor. The rooms were slightly outdated, but still very well kept and clean with great views of the surrounding mountains from the windows. Really my only complaint is there was no microwave or mini fridge in the rooms. Also, not having a breakfast was a let down.
  • RW
    Ryan Whedon
    Dec 29, 2025
    2.0
    So my first impression was mildly decent, desk agent was very nice during check in. I made it to my room with the door propped open and when I opened the door was hit with the most offensive odor ever, which I later figured out was a big water leak they were attempting to fix. Eventually got moved, second room wasn’t too much better but I just wanted sleep. This hotel doesn’t keep anything clean and it’s pretty clear they aren’t planning on changing that soon. Even the A/C blew more air without the filters, than with. Only shampoo and conditioner, they skimped on body wash which every Hilton has. There’s plenty more options in Tucson, so skip this hotel.
  • CM
    Carlos Morales
    Dec 28, 2025
    2.0
    I have mix reviews on my stay here. The front desk peeps are very friendly. The room are so-so, they could use upgrades. The TV is small, the bathroom is tight space. My biggest gripe is the breakfest. They charge $20.99 for a breakfest buffet that is not even hot at all. Everything was cold, eggs, sausage, pancakes, etc etc were cold. They have no business charging that amount when they actually served breakfast that normally are free at other hotels. That is my 2 cents with this place.

Frequently Asked Questions About Hilton Tucson East

What are the check-in and check-out times at Hilton Tucson East?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Does Hilton Tucson East offer free WiFi to guests?

Yes, Hilton Tucson East provides free WiFi in public areas.