Hilton Tucson East

Reviews

• AP

  Amanda “Demisendra7” Phoenix

  5 days ago
  5.0
  A bit off of beaten path. Sure it's on Broadway, but it's all the way at the end. The views are gorgeous though. Definitely loved watching the clouds roll over the mountains this morning
• JI

  J.R. Hayes II

  Nov 4, 2025
  5.0
  Was in town for a major, youth soccer event to referee matches and was unsure of the location in proximity to the soccer complex. After a trip, it was great and the spectacular view from the room, plus the level of service offered by every staff member I encountered is impeccable. The front desk team helped me on a couple of occasions to get credit for the stay and locating a local place for laundry to wash my soccer uniforms. Thanks for everything, including adequate parking!!!!
• GG

  GMC

  Nov 3, 2025
  1.0
  GO ELSEWHERE TEY WILL CHARGE YOU EXTRA AFTER YOU PAY FOR THE ROOM ONLINE THEN TRY AND BLAME THE 3RD PARTY BOOKING WHICH IS A LIE. I WENT GET A ROOMM AND PAIDED FULL PRICE AT MIDNIGHT NEVER WAS TOLD OF A PARKING FEE WHICH IS AN EXTRA $15.39. I HAD SOMEONE ELSE DO THE ONLINE BOOKING 2 OTHER TIES THE HILTON CHARGED ME ANOTHER FULL NIGHTS STAY ON MY CARD THEN ACCUSED THE 3RD PARTY BOOKING WHICH MAKES 0 SENCE SINCE ANOTHER CARD WAS USED. I ALSO WAS CHARGED 2 MORE TIMES FOR THE $15.39 PARKING CHARGES. I CALLED THE HILTON JUST TO GET AN ATTITUDE THROWN MY WAY, TOLD IT WAS ALL THE 3RD PARTY BOOKINGS FAULT WHEN I HAD 0 CHARGES FROM THE 3RD PARTY BOOKING, AND THEN TOLD TO TAKE IT UP WITH MY BANK. I WENT TO 2 OTHER HOTELS THAT SAME WEEK USED 3RD PARTY BOOKING WITH 0 ISSUSES SO ITS 100% THE SCAMMING HILTON RESORTS TAKING MY MONEY THEN LIEING ABOUT WITH AN ATTITUDE PROBLEM. PEOPLE STAY ELSEWHERE SAVE YOURSELF THE HEADACHE.
• JF

  Jeffrey Finkle

  Nov 1, 2025
  3.0
  Linda at the front desk is amazing. The woman who assists at breakfast is first class. The dinner menu at the restaurant is mediocre. In fact the sides they offer with a steak is one - parmesean coated french fries and I thought they were awful. Baked potato - no, broccolli - no - mashed potatos - no, spinich - no - get it no sides except those fries that I thought were awful. Apparently their chef has been gone for six months and they have changed the menu in the mean time and it is obviously incomplete. Furthermore, the menu on the website and what they are offering are different. I was told they had some steaks - no - one. Used to - but still on website. we drove an electric car - no ability to power it there an in fact no one knew where a station was. I hope it will get better they have some things going for it - but right now it seems like a work in progress.
• JD

  Jane Doe

  Oct 31, 2025
  5.0
  20-25 mins ride from airport depending on traffic and your driver. There is a pool. I could not find a gym. No signage. Front desk staff are super. Forgot my toothbrush- they have complimenteay toothbrush and toothpaste. **I would hold off on having a staff member come in to change the shower condiments. I called downstairs b/c there was no conditioner in the bottle. In the middle of my shower. Had to stop. ***ALL of the shower offerings were out. I couldn't see it until I actually need it. So called down the night before asking for showr gell. They brought up shampoo. But then I was already too exhausted to wait up for them to bring the correct item requested. (Back to me being in the middle of my shower and having to call downstairs)....a gentleman came up. I was taken by surprise when he said he had to come in and change the bottles- I WAS IN MY TOWELS waiting for them. I thought he was going to hand me the bottles. He said he needed to come in and change the bottles. There is a small breakfast buffet. They also gave the continental breakfast if you don't want the buffet.

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