Hampton Inn & Suites Tucson-Mall

Reviews

• AA

  Adalberto

  Feb 20, 2026
  1.0
  The rooms are OK. But if you can’t find parking in the front, I recommend you do not stay there. I had things stolen from my vehicle when it was parked in the back. I called the hotel to see if they had any camera footage or if they can call me back to get some information. And they didn’t seem to care. So if you have anything valuable or you care about your car. Do not stay there.
• MP

  Megan Szymanski Pierce

  Feb 17, 2026
  2.0
  Very surprised by the reviews. Would not recommend this location at all. Probably will likely avoid Hampton inn in the future based on our experience. The beds are very old spring mattresses. One of them had such a divot in it from use that it was almost impossible to sleep in. Rooms are very small. There’s not enough drawers to unpack for a couple nights stay. The toilet wiggled and moved every time you sit on it, because it’s no longer properly attached. The bathroom vanity was cracked and breaking. We had no shower gel and asked for a refill which they never did. Walls paper thin and you can hear everything. The pool area is supposed to be non-smoking and they’re frequently people out there smoking and the hospital staff did nothing to enforce and basically made the pool unavailable to us with our family with kids. Usually I don’t mind about aesthetics but also extremely dated.
• FS

  Fran Rossi Szpylczyn

  Feb 9, 2026
  5.0
  One of our favorite Hampton Inns. Great location, clean, comfortable, nice pool, great breakfast service. Some of the noteworthy staff are Shi, Joelle (not sure I spelled that correctly), Ana at breakfast, Jasmin. Great place!!
• GG

  Ger Gut

  Feb 1, 2026
  4.0
  Descanso de 1 noche, cuarto 139 de la. Noche del 31 de enero, hotel bien ubicado, limpio y cómodo, el de enseguida 138, estaba fumando y se pasaba el olor a nuestro cuarto, fue molesto, puse la queja en recepción más no se si hicieron algo, desayuno bien, faltan más mesas para comer cómodo, en general bien, tiene muy buena piscina y área para descansar
• PP

  Peachyone

  Jan 17, 2026
  5.0
  This is a very nice property. We upgraded to a suite for $7 a night so we did and we were glad we did. It had a nice 2nd room with a couch, coffee tables, TV etc. Very nice. Front desk folks were great. Food & snacks were typical, they could be better. The check in I did on the app, very easy & nice. Small check in desk I'm guessing as most people use the app. Large area of snacks to purchase. Again very friendly staff. The foyer area had excellent seating to use. It was all decorated for Christmas, again very nice. The only negative in the whole property was I had to pay to use the washer and pay to use the dryer. I had to download an app and prepay to use appliances & the options of money to download/prepay was way more than I needed and there's no way to get that money back! Kinda felt ripped off :( Hampton, please fix this. If I can pay extra to upgrade to a suite, you can throw in free loads of laundry.

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