Brand Certified
DoubleTree by Hilton Tucson Downtown Convention Center
4.5(777 reviews)
Certified by DoubleTree by Hilton Tucson Downtown Convention Center • Mar 01, 2026
Business Details
280 S. Church Avenue, Tucson, AZ
85701, United States
Certified by DoubleTree by Hilton Tucson Downtown Convention Center • Mar 01, 2026
(520) 372-7100
Certified by DoubleTree by Hilton Tucson Downtown Convention Center • Mar 01, 2026
https://www.hilton.com/en/hotels/tusaudt-doubletree-tucson-downtown-at-the-convention-center/
Certified by DoubleTree by Hilton Tucson Downtown Convention Center • Mar 01, 2026
About
Certified by DoubleTree by Hilton Tucson Downtown Convention Center • Mar 01, 2026
Hotel
We’re off I-10 in Downtown, a short walk from Tucson Convention Center. Leo Rich Theater, Tucson Music Hall, and GJX Gem & Jewelry Show are within a mile. The University of Arizona and “A” Mountain at Sentinel Peak Park are 10 minutes away. Some rooms have balconies and we have a pool, lobby bar, and restaurant. Enjoy a warm cookie on arrival.
Location
Certified by DoubleTree by Hilton Tucson Downtown Convention Center • Mar 01, 2026
DoubleTree by Hilton Tucson Downtown Convention Center
280 S. Church Avenue, Tucson, AZ
85701, United States
Hours
Certified by DoubleTree by Hilton Tucson Downtown Convention Center • Mar 01, 2026
Reviews
4.5
777 reviews
5 stars
563
4 stars
110
3 stars
37
2 stars
25
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness and helpfulness, highlighting specific employees who provided exceptional service.
Cleanliness
Overall, guests found the hotel to be clean and well-maintained, although some reported issues with specific rooms.
Parking Fees
Several reviews mentioned dissatisfaction with the additional parking fees, which were seen as excessive and unexpected.
Room Issues
Guests reported various issues with rooms, including problems with hot water, noise from AC units, and unexpected charges related to smoking.
Location
The hotel’s location was frequently noted as a positive aspect, being conveniently situated near downtown and the convention center.
- CBChristian Berling1 day ago4.0Great experience at this hotel. Clean rooms, friendly service and well located in Downtown Tucson. Definitely a good place to be for a business or private trip. Would book it agin
- MMMJCFeb 19, 20265.0The best experience was with Jonathon the Valet guy. He was exceptionally kind to help me with valet of my new car. The room was quiet but had too many led lights and a smoke detector flashing above the bed.
- SRs rFeb 14, 20263.0ADA room smelled like wet dog. I am a Diamond Member and I was told they were out of complimentary water, and I could "buy" one for $8. I understand nickle & diming people is the new 'in' thing. But really? Water? Unacceptable especially with a convention going on.
- LALois AppelFeb 11, 20265.0I don’t take the time to write a lot of reviews, but Albert at the front desk was so awesome I just had to! I got last-minute tickets for a music event nearby and was having lunch ahead of time in the bar at the hotel when I found out that I couldn’t get E tickets to enter the event because i ordered them too late and was supposed to print them out at home ahead of time. I was a little panicked about it as the event was in less than an hour so I went to the front desk to ask for help, and Albert could not have been nicer! He had me email the tickets to the hotel and then waited with me for the email to show up, printed them out and handed them to me with a great big smile. I was able to relax and enjoy the rest my lunch and then get into the concert with no problems. That’s what I call customer service and I truly appreciated it!!
- AVAdyana VegaFeb 9, 20263.0I had an average experience at this hotel for my first time, checking in was easy, parking was a little messy, a very small parking lot not a lot of space for larger vehicles which was inconvenient. The location is seated in a beautiful little area near a church but close to down town so a lot of homeless people around. Then our room was beautiful, besides the fact that our room did not have hot water. I contacted front desk at night after a night using the phone in the room an on the messages as well. The guy at the front desk said I’d get a coupon off my stay which was never offered at checkout as they claimed I didn’t call. After this whole debacle I was finally offered a free night. Other than that inconvenience it was a good stay.
Frequently Asked Questions About DoubleTree by Hilton Tucson Downtown Convention Center
What are the check-in and check-out times at DoubleTree by Hilton Tucson Downtown Convention Center?
Check-in time starts at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
What dining options are available at the hotel?
The hotel has one restaurant, a lobby bar, and offers room service. Breakfast is also available.
Are there any accessible facilities at the hotel?
Yes, the hotel features accessible parking, elevators, and an accessible pool. It is also mobility accessible.
Is parking available at the hotel?
Yes, there is self-parking and valet parking available for guests.
What nearby places can guests visit around the hotel?
Guests can visit the Tucson Convention Center, Leo Rich Theater, Tucson Music Hall, and the GJX Gem & Jewelry Show, all within a mile of the hotel. The University of Arizona and Sentinel Peak Park ("A" Mountain) are about 10 minutes away.
Are there any nearby entertainment options for guests?
Yes, nearby entertainment includes PHAT Entertainment (a dance club and adult entertainment venue) and Pueblo Lounge, a local bar and pub.
Can guests find good dining options near the hotel?
Absolutely, nearby dining options include El Mezquite Grill & Taqueria (Mexican restaurant and bar), Coronet Restaurant (American and French cuisine), The Coronet cafe and restaurant, and Nightjar cocktail bar and restaurant.
What eco-friendly initiatives does the hotel have?
The hotel holds ISO14001 and ISO50001 certifications and participates in the Hilton LightStay program. It has energy conservation programs including efficient heating, cooling, and lighting systems, recycling programs, food waste reduction, compostable food containers, single-use plastic straw bans, and towel and linen reuse programs.
Brand Certified Facts from DoubleTree by Hilton Tucson Downtown Convention Center
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