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DoubleTree by Hilton Hotel Tucson - Reid Park

4.2
(2439 reviews)

Business Details

445 S. Alvernon Way, Tucson, AZ
85711-4198, United States
(520) 881-4200
https://www.hilton.com/en/hotels/tusbtdt-doubletree-tucson-reid-park/

About

HotelDoubleTree
Warm. Comfortable. Friendly. Gorgeous weather. Beautiful Sonoran Desert surroundings. A comfortable property with amenities for business and fun, our Doubletree Hotel Tucson at Reid Park offers easy access to everything Tucson has to offer. There's no place sweeter, down to the fresh, warm signature Chocolate Chip Cookies at check in. A Sweet Location. You couldn't choose a better spot. The Doubletree Hotel is conveniently located just east of downtown Tucson and minutes from all Tucson has to offer. The University of Arizona. Tucson International Airport, the Tucson Convention Center, and much more are all just a short drive away. We provide outstanding amenities, value, and comfort. Perfect for both business and pleasure. Activities and Fitness. Our Doubletree Hotel is conveniently located near southern Arizona attractions, shopping, and business districts. We are situated on 14 acres of lushly landscaped grounds, directly across from Reid Park's two LPGA-sanctioned golf courses. The park also features jogging paths, racquetball courts, lighted tennis courts, and a wonderful zoo. The El Con Mall is within walking distance. Our resort-style hotel features a sparkling pool and whirlpool in a lush courtyard setting. We also offer a fitness center, featuring state-of-the-art Precor fitness equipment. Facilities and Amenities The Cactus Rose, our Lobby Bar, and the Javalina round out the Doubletree Hotels resort style atmosphere. Our on-site venues offer relaxing dining experiences and extensive food and beverage selections. The Doubletree Hotel Tucson at Reid Park has 22,000 square feet of flexible event space, including a magnificent ballroom that can accommodate groups of up to 1200. Allow our professional staff and creative catering team to assist you with your next business meeting conferences convention trade show reception or social event.

Location

DoubleTree by Hilton Hotel Tucson - Reid Park
445 S. Alvernon Way, Tucson, AZ
85711-4198, United States

Hours

Reviews

4.2
2,439 reviews
5 stars
1,243
4 stars
674
3 stars
286
2 stars
118
1 star
118

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including reports of roaches, dirty bathrooms, and unpleasant odors in rooms.

Customer Service

While some guests praised the friendly and helpful staff, others reported poor service experiences, particularly during check-in and issue resolution.

Room Quality

Guests expressed dissatisfaction with room conditions, including outdated decor, malfunctioning air conditioning, and inconsistent water temperatures.

Amenities and Location

The hotel offers good amenities like a pool and restaurants, and is conveniently located near attractions, but some guests noted a lack of basic amenities like microwaves in rooms.
  • KW
    Keith Watt
    Feb 22, 2026
    4.0
    Nice hotel in central Tucson, convenient for the Tucson gem & mineral shows. Note, there are several negative reviews for this hotel, all of those are from the low rise attached "motel"; we stayed in the tower. Close free parking lot. Quick elevators, we were on floor 7. Very clean, roomy enough for a king bed, couch, coffee table and desk/work area. Pillows and bed very comfortable, typical of Hilton properties. Adequate storage, mini-refrigerator, coffee maker. No microwave in the room. Easy to adjust temperature, fan speed, etc., central HVAC, not a noisy window unit. Nice shower, hot water was almost instantaneous. Restaurants on property were good and very reasonable, especially for a hotel restaurant. Would stay here again.
  • GG
    Gwen
    Feb 21, 2026
    4.0
    Older but clean and well taken care of hotel. The pool was beautiful. Grapefruit grew right outside our room and tasty.
  • AR
    Abby Rivera
    Feb 16, 2026
    2.0
    Customer service is great. HOWEVER there are roaches EVERYWHERE! We came back from dinner to roaches in one of our bag of snacks we had from our road trip to AZ. There were smaller ones crawling on the table, bedside table, and bathroom. You turn the light on and they all scurry across the floor. Absolutely disgusting for what they charge a night. Beds are not the most comfortable either. We got our first night refunded but I highly recommend avoiding this place at all costs.
  • SM
    Samantha Magdaleno
    Feb 15, 2026
    1.0
    We stayed here for a 3 day business trip. The front desk explanation of where our room was located was terrible. The first night I woke up freezing. I assumed we set the thermostat wrong. The next night we came back early and there was still no heat. Nothing but cold air. We turned it off completely and the room got even colder. I slept in a hoodie and sweatpants and still woke up freezing. This was February, not summer. We also wanted to use the hot tub. That was the main reason we chose this hotel. Earlier in the day they said they were closing it and put up a sign saying it would be open later. We called multiple times throughout the day. By 9:30 pm it still was not open. The famous cookies were not available either. Overall, this was the worst experience I have ever had at a DoubleTree. We planned to extend our stay one more night, but we left and booked another hotel instead.
  • CS
    chad stakemiller
    Feb 11, 2026
    5.0
    I've stayed in most Hilton hotels in Tucson. This one is my favorite. For combined price and comfort, it's not the cheapest but it's also not the most expensive and the comfort you get for the price is worth it. Pay the extra $20-$30 to stay here instead of a Hampton inn. Free cookies, gold and diamond members get a credit they can use for the store and restaurants here. The staff here is the best! They are super nice and they will genuinely help you! Couple things that bugs me, rooms don't have microwaves, however if you ask, they'll bring you one. Also, bar soap to wash your hands... I hate it lol I open the shower and use the bodywash to wash my hands so why it bothers me, idk 😅 I'm just nitpicking cuz I have to give some criticism lol They have Crabtree soaps though which I think is by far the best soap/shampoo/conditioner that any hotel, I've ever stayed in, has and I've stayed in a lot of hotels! Hilton and Wyndham mostly. If I get Crabtree products in a hotel I'm at, I'm very happy lol this is my favorite hotel in Tucson, I like the tower though. Tower for work, courtyard for vacation. The courtyard is pretty but the rooms are older. I think, I stayed in a courtyard room for 2 minutes before moving to the tower lol The Downtown DoubleTree is super nice! But you are paying for it, that's for sure.. this DoubleTree has a good balance of comfort for price. Don't stay in the airport DoubleTree... I will never go back there. The embassy suites hotel is nice but expensive usually and it's older. Waterwalk is nice, that's a Wyndham hotel here in Tucson. Anyways, this DoubleTree is worth it, it's my favorite!

Frequently Asked Questions About DoubleTree by Hilton Hotel Tucson - Reid Park

What are the check-in and check-out times at DoubleTree by Hilton Hotel Tucson - Reid Park?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does the hotel offer free parking and is it accessible?

Yes, free self-parking with accessible parking spaces is available at the hotel.

Brand Certified Facts from DoubleTree by Hilton Hotel Tucson - Reid Park

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