Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Stay at the newest all-suite hotel in Tucson, Arizona
The Candlewood Suites® Tucson offers guests amenities that are hard to find in many other hotels.
Situated in northwest Tucson, Arizona and close to the communities of Marana and Oro Valley. Near M3 and Jacobs Engineering and across the street from The Sporting Chance Center. Northwest Medical Center is only one mile away, making us perfect for Traveling Medical Professionals. We're pet friendly and located two miles from Tucson Mall & Foothills Mall and only eight miles from the brand new Tucson Premium Outlet Mall. The University of Arizona is just eight miles away. NCAA fans have a short drive to McKale Center and Arizona Stadium.
Our suites, outfitted to feel like home with full kitchens, brand new mattresses, large work spaces with lots of storage, free high-speed wired & wireless Internet and a friendly face 24/7 at our Front Desk. Come enjoy the heated outdoor pool & hot tub, or grilling a steak at our outdoor gazebo
Enjoy the 24-hour complimentary Fitness Center, free guest laundry facilities, Business Center, Lending Locker, and Candlewood Cupboard which offers a variety of food, beverage and sundry items. Our Weekly Suites Service, Rooftop Solar Panels and participation in "Green Engage" helps to reduce our carbon footprint and be able of offer flexible rates for longer stays.
Book today and "Consider Us Home"
Location
Hours
Reviews
4.5
560 reviews
5 stars
402
4 stars
95
3 stars
30
2 stars8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews praised the friendly and helpful staff, particularly mentioning individuals like Amy and Tiffany for their exceptional service.
Cleanliness
While some guests reported clean and well-maintained rooms, others noted issues with cleanliness, including dirty floors and lingering odors.
Amenities
Guests appreciated the amenities such as free laundry, kitchenettes, and a pool, which contributed to a comfortable stay.
Room Quality
Feedback on room quality was mixed; some found the rooms spacious and comfortable, while others experienced issues with room assignments and maintenance.
Value for Money
Overall, many customers felt the hotel offered good value for the price, especially considering the amenities and location.
- KVKathleen ValenciaDec 29, 20251.0Not only did they not give me the room I asked for ( 2 queens and got 1) but the recliner didn't stay reclined. Worse night ever. Would never recommend this place.
- HAHeidi AdamsDec 29, 20255.0Safe, clean, and quiet. Comfortable bed with choice of soft and firm pillows (labeled). Easy check-in. Free washers and dryers for guests. Good showerhead with hot water with good pressure. Only used the fridge, but the kitchette was nice.
- PWPeiyu WangDec 25, 20252.0Worst IHG experience that I had, especially considering it’s a Christmas night. When entering the room, the AC was set to the lowest temperature possible and was still blowing cold wind, (it’s late December, not freezing in Tucson but was not expecting a cold room). When we mentioned it to the front desk, and they tried to act like this is totally normal, just said, yeah, must have been the room service girl, it’s sweaty work and sometimes they even set it below zero(like that was even possible). To be honest, I was not expecting an apology, but did not like it when they were trying to justify it. We decided to just escape to the Jacuzzi, but were locked out trying to come back inside. The front desk opened the door for us, then tested the keys on the gym door, which worked, and thought it was just that door to the outside pool this is not working. Then we went back to our room, but got locked out again, so went back to the front desk to change keys. The front desk lady, instead of apologizing for any inconvenience it caused, was like“these things happen(which I understand), don’t be frustrated about me or the establishment”. Like I’m not allowed to be frustrated? Me, being cold in my swimming suit, did not want to hear any of this, and just went back to my room, but could hear her complaining to the next customer when I was waiting for the elevator. Real good customer service. Oh, forgot to mention they did not actively recognize my card status either. And after mentioning it, they were like, it doesn’t really do anything here, but we are willing to give you two waters as your “consolation prize”. Consolation prize? Really?
- PPPDec 4, 20255.0Man, they have treated me so well here. Lots of construction but there is a path to the riverwalk in back. Free coffee, and its good! Washers and Dryer free too, or included in your prices. Just feel like home becuase I can cook here. Well worth it.
- NWNicole WDec 3, 20255.0We stayed at this Candlewood Suites for the second time this week. (We stayed in May '25 as well). Both times we were pleased with the rooms! The location was convenient and the rooms were clean and really nice. The Front desk staff during both visits were SO great! Very friendly and welcoming. The parking lot was well lit and the entrances were secure. The rates are very reasonable.
Frequently Asked Questions About Candlewood Suites Tucson by IHG
What are the check-in and check-out times at Candlewood Suites Tucson by IHG?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Is Candlewood Suites Tucson by IHG pet-friendly?
Yes, the hotel welcomes both cats and dogs.
Does Candlewood Suites Tucson offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are there any fitness facilities available at the hotel?
Yes, guests have access to a complimentary fitness center equipped with elliptical machines, free weights, and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessibility features including accessible parking and elevators.
Does Candlewood Suites Tucson provide any contactless services for guest convenience?
Yes, the hotel offers contactless check-in and check-out as well as digital guest room keys.
Are pets allowed at Candlewood Suites Tucson?
Yes, pets are welcome at the hotel, including cats and dogs.
What kind of cleaning and sanitation measures does the hotel have in place?
The hotel uses commercial-grade disinfectant, enhanced cleaning in guest rooms and common areas, sanitizers available, and staff trained in cleaning procedures and hand washing.
What nearby dining options are available close to Candlewood Suites Tucson?
Nearby dining includes fast food options like Burger King, Panda Express, Subway, El Pollo Loco, and Salad and Go, as well as restaurants like Serial Grillers - River Rd. and Famous Sam's bar and grill.
What nearby amenities can guests access when staying at Candlewood Suites Tucson?
Guests can visit the Sporting Chance Center across the street, nearby medical facilities like Northwest Medical Center, banking services at National Bank of Arizona, automotive services like Take 5 Oil Change and Tims Marketplace, and wellness services such as R&R Oriental Massage Spa.