Best Western Gold Poppy Inn

4.0
617 reviews

About

Hotel
Located in Tucson,AZ, the Best Western Gold Poppy Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Gold Poppy Inn
4930 W INA RD, Tucson, AZ
85743, United States

Hours

Reviews

4.0
617 reviews
5 stars
293
4 stars
185
3 stars
58
2 stars
35
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted issues with staff being unhelpful, rude, or inattentive, particularly mentioning the manager's poor customer service.

Cleanliness Issues

Several guests reported cleanliness problems in rooms, including unclean bedding and bathrooms, as well as inadequate housekeeping.

Breakfast Service

While some guests enjoyed the breakfast options, others criticized the quality and availability of food, with reports of food running out and being poorly prepared.

Room Conditions

Many reviews noted that the hotel is outdated and in need of renovations, with complaints about uncomfortable beds and maintenance issues.

Location and Value

The hotel is conveniently located near the interstate and offers reasonable pricing, but guests felt the quality did not meet expectations for the Best Western brand.
  • KG
    Keith Gardner
    3 days ago
    3.0
    The reason I rate this place so low. Is the fact that the first room that I went to had a very pungent odor. Now the girl upfront at the front desk it was excellent could not say enough about her. And they put me in a different room. But when I went to bed and I pulled the covers back. Now this was my fault I did not complain but there was a yellow spot I'm thankfully not the side that I use. So I don't know what else to say I thought that was ridiculous house cleaning should have taken care of that. Not use that particular sheet or whatever use it as a rag instead. But other than that it was a nice place
  • JD
    james duncan
    5 days ago
    4.0
    Nicely renovated location. Breakfast nice, biscuits and gravy were pretty good. Fitness center is small but functional. Pool and spa were open, pool cold... spa was on point. Room was Nicely finished, appreciate the new flooring going in these renovations. Quartz counters pretty. Check in rewards member acknowledgement appreciated. Beds were okay, hard (firm) mattress... pillows were multiple options, linens fresh, clean and crisp.
  • MR
    Marisol Arizmendi Rivera
    Nov 14, 2025
    4.0
    Personal amable, está bien para llegar dormir y salir temprano, precio accesible.. habitaciones limpias y cómodas
  • GK
    Ginny K
    Oct 23, 2025
    2.0
    Breakfast is NOT served until 7am. That is too late for those of us traveling., who want to get up and get on the road. Never been to a hotel that doesn't start serving Breakfast at 6am., until this morning
  • GB
    Glenn Brown
    Oct 19, 2025
    1.0
    Just don't! Staff was not attentive to any guest concerns. At 8am the breakfast line was without food. The attendant was nowhere to be found. When we left still no food. The checkout staff was outdoors watering plants at 8:15. No check out assistance. The room was not properly stocked, no hairdryer. It looked ok online, but morning came and we left with wet hair, hungry, and no receipt. Never again.

Frequently Asked Questions About Best Western Gold Poppy Inn

What amenities does the Best Western Gold Poppy Inn offer to its guests?

The Best Western Gold Poppy Inn offers free Wi-Fi throughout the hotel, ensuring guests can stay connected during their stay.

Where is the Best Western Gold Poppy Inn located?

It is located at 4930 W INA RD, Tucson, AZ 85743, USA.