Tru by Hilton Scottsdale Salt River

Reviews

• JZ

  John Z

  2 days ago
  5.0
  Not perfect, and it pains me to give 5 stars to a mega corporation, 4 1/2 is probably fair, but a couple things made me not want to ding it down to 4. In particular, the staff was always pleasant and helpful during a two week emergency stay. The room was top notch for a long stay, nice touches including the desk on wheels to set up wherever want. Clean and modern. The breakfast was good, a little above average for the type. The pool while small is well heated with a hot tub. The fitness room has a lot of cardio equipment, dumbbells and a bench and one multi-machine. There are several restaurants within a couple minute walk. The few downsides include complete ridiculousness on the price of doing laundry. $3 for one load to wash, $3 for one load to dry, and then $3 for a one-use detergent package. So well worth to buy detergent somewhere or even find somewhere else to do laundry, although doing it with the fitness room next to the laundry room is convenient. FYI, its a Hilton, and they don't believe in free wifi for all, so if not a member there may be a charge or degraded internet speed.
• DS

  Dean Sande

  Nov 2, 2025
  3.0
  Went to eat breakfast it was like 6 to 11 something like that and we went like 8 and there was no food or toppings no plates or utensils so we checked out and stopped at hope. Pool was dirt so we didnt swim in it at all
• KK

  Kaitlyn

  Oct 31, 2025
  5.0
  The front desk people helped us out when we were in a pickle from a bunch of delayed flights. They were super accommodating and very nice! The rooms were mostly clean aside from a few things on the floor and the shower could use some love. The view was great. Lovely area. The only reason I gave it 4 stars was the breakfast. There was very little left when we came down at 8. Few limited options. Otherwise, this place was great 👍. Would stay again!
• MD

  M Durfey

  Oct 31, 2025
  5.0
  Great location, service and breakfast. This is actually two Hiltons in same location and both serve a lil different breakfast. Nice
• KK

  Kevin

  Oct 21, 2025
  1.0
  Horrible Staff - Hilton Brand has Major Issues This property has the worst Hilton staff. The Tru rooms are well below a Hilton standard. However, the staffing here is the real issue. They did no clean the room for days. When I came back and said it was still not clean she argued with me and said I was wrong!! I sent these pics..look at bed garbage on the floor and you as guests make the call...I would avoid this property unless you want to be lectured by unprofessional staff...

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