Home2 Suites by Hilton Scottsdale Salt River

4.2
288 reviews

About

HotelHome2 Suites
Experience modern comfort at our extended stay, all-suites hotel in Scottsdale, Salt River. Located just off AZ-101, we are minutes from Butterfly Wonderland, Dolphinaris Arizona, and Talking Stick Casino. Enjoy free WiFi, complimentary breakfast, and our 24-hour fitness center.

Location

Home2 Suites by Hilton Scottsdale Salt River
8401 N Pima Center Pkwy, Scottsdale, AZ
85258, United States

Hours

Reviews

4.2
288 reviews
5 stars
174
4 stars
51
3 stars
24
2 stars
15
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, stained carpets, and inadequate housekeeping.

Staff Performance

While many guests praised the staff for being friendly and accommodating, there were also reports of poor service and unhelpful front desk staff.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others noted issues with food temperature and availability.

Room Condition

Several guests mentioned that rooms showed signs of wear and tear, including peeling wallpaper and outdated furniture.

Value for Money

Many customers felt the hotel provided good value for the price, especially for extended stays, despite some issues.
  • AD
    April Davis
    Dec 8, 2025
    1.0
    Not up to Hilton standards. Was not recognized as a diamond member, so no offering of upgrade room, nor offered water and snack. Rooms were not clean as our other stays at other Hilton hotels. Very disappointed
  • RB
    R B
    Dec 7, 2025
    2.0
    Great layout for extended stays but the rooms are in dire need of a refresh. Wallpaper is peeling away at the seams, caulking in the washrooms (in both rooms I was in) was needed. The housekeeping staff seem more interested in making pretty origami-like displays of the tissues than in actually CLEANING the rooms. Repairs were being done to both the pool and the elevator. The entire area in front of the elevator was cluttered with tools left all over the floor as you exited the elevator. Customer service leaves much to be desired: the front desk was often vacant and nobody answered calls. Price is good if you can overlook everything else.
  • FT
    ForeLeaf Travel
    Nov 20, 2025
    4.0
    Stay: November 18-20th, 2025 Room: King Bedroom Suite (Room 313) Price: 30,000 Chase Points ($180/night cash) Room: Good, Fairly large. Living Room area with curtain to seperate bed Large Counterspace and Desk Half kitchen with Full Sized Fridge, Microwave, and Dishes Good amount of storage Breakfast is available 6-9am. It is split into two sections across the large lobby. Hot food included Eggs (Scrambled and Omelet) and Sausage, a Waffle Maker, and Pancake Maker. A good selection of Contintental Items as well. The Gym is also very large and connected with the laundry room. A good design to allow you to get a workout in while doing laundry. One thing to note: depending on the time of the year, there are a fair amount of baseball players staying long term that utilize the gym for their various workouts. Other Notables There is also a pool table and various games available to play in the lobby Good: Shower had warm water very quickly. Shampoo and Conditioner and Body Wash. Soap dispenser and bar soap were also a plus. To be aware of: Room and hotel in general had fair amount of wear and tear in spots. Everything worked fine, just something to expect from an extended stay hotel Overall a good hotel for both short and long term stays. If you are looking for more luxury, there are certainly better options.
  • MN
    Matthew Nedell
    Sep 21, 2025
    4.0
    I stayed here for one night. Hotel and room were clean. However, there were some obvious wear and tear items that needed to be addressed. My shower large rear panel had a substantial crack in it that was "repaired" with caulk. I really like this style room as it has a little kitchen. No hot water kettle or stove top however!! But it did have a dishwasher which I thought was rather unnecessary. Morning breakfast was good. You have really two breakfasts as this is two hotels in one.....Tru and Home2. Lavazza coffee was very good. Bed was very comfortable and AC was cold (but noisy which is typical). Location is great. Ample safe parking. Easy to get to all things nearby. I always like the Hilton lines as they are very reliable. Just wish some of these wear and tear items were fixed. Whoever did the caulk job in the shower should not be brought back LOL!!!! Room 215.
  • CP
    carla purzak
    Aug 29, 2025
    5.0
    Crystal was super kind & helpful with our check in process. We are enjoying our stay.

Frequently Asked Questions About Home2 Suites by Hilton Scottsdale Salt River

What are the check-in and check-out times at Home2 Suites by Hilton Scottsdale Salt River?

Check-in is at 4:00 PM and check-out is at 12:00 PM.

Is Home2 Suites by Hilton Scottsdale Salt River accessible for guests with mobility needs?

Yes, the hotel offers accessible parking, elevators, and a pool for guests with mobility needs.