The Hilton Scottsdale Resort & Villas offers breathtaking views of the Camelback Mountain with a AAA Four Diamond resort rating and no resort fees. Located in the heart of Scottsdale on 20 acres of beautiful desert landscape, our Scottsdale resort combines a relaxed ambience with Sonoran Desert decor. Grab a drink poolside or dine in style in one of our onsite restaurants including Fleming's. Unique to our resort in Scottsdale, upgrade to a spacious two-bedroom villa with kitchenette, separate living & dining area and a private balcony. Secluded from the rest of the property, enjoy the private pool dedicated solely to the villa guests. With 25,000 sq. ft. of indoor/outdoor meeting space, check out our Old Town Scottsdale hotel for your next business meeting or social event.
Customer service experiences varied widely, with some guests praising friendly staff while others reported rude or unhelpful interactions.
Room Condition
Many reviews noted that rooms were outdated, poorly maintained, and not reflective of Hilton's standards, with issues like leaks, broken fixtures, and cleanliness concerns.
Amenities and Services
Guests expressed disappointment with the limited amenities, including a gym under renovation, poor food quality, and slow service at the pool and bar.
Construction Impact
Ongoing renovations affected guest experiences, with noise and limited access to facilities being common complaints.
Value for Money
Several reviews indicated that the hotel did not meet expectations for the price, with many feeling it was overpriced for the quality of accommodations and service.
RF
Rebecca Fang
2 days ago
2.0
I was here for a conference, and I received a room which had a bed bug infestation. Every morning I woke up with several bites in a line which were itchy. At the time, I wasn't aware what bed bugs were, but after I got home, my boyfriend told me all about them. I found numerous of them come back with me in my clothing and suitcase. We have found 6 bed bugs hitchhike back with me. From what I've read, based on how many bites I got, this places likely had an infestation on the mattress or nearby. I would highly recommend avoiding this location and reading up on how bed bugs behave. 3 months later and we are still worrying about our home.
CC
Carl Clicquot
Jan 4, 2026
4.0
Good right now, but after renovations are completed, this will be a great place!
DC
D C Chapman
Dec 25, 2025
5.0
Jesus in the pool bar and restaurant was amazing, he was working by himself and was so kind and accommodating. Merry Christmas!
MY
Mike Y
Dec 20, 2025
3.0
Stayed for a 5 day conference a few weeks ago.
Unfortunately the gym is being renovated so there are a few machines squeezed into a tiny room on the second floor of a back building.
Was not offered an upgrade for diamond status which was disappointing. Breakfast options were OK but pricey for what it is.
CC
Claude
Dec 6, 2025
4.0
Definitely a good place, but currently affected by refurbishment works. Toilets and hot water especially. Employees are really doing their best to smooth it out and avoid nuisance. Thanks to the crew
Frequently Asked Questions About Hilton Scottsdale Resort & Villas
Do you offer a shuttle?
Yes, we have a local shuttle drop-off based upon availability. Check with the front desk for more details.
What parking options do you have at the hotel?
We have self-parking available at no cost and valet parking is available for $25 per day.
Do you allow pets?
Yes. $75.00 non refundable fee. 75 pounds maximum weight
What are your options for breakfast on property?
BlueFire Grille - has a buffet or ala carte menu options - pricing varies
Do you have a fitness center?
Yes, we do.
What kind of laundry services do you have?
We have dry-cleaning service available and self-service washer and dryers are available in the villas.
Do you have a place to grab drinks or snacks?
Yes, we have a small marketplace available.
Do you have a business center?
We don't have a business center but Guest Services would be happy to print any documents.
How do you connect to Wi-Fi and is there a cost?
Wi-Fi is on us, just connect with your last name and room number.
Do the rooms have a microwave and refrigerator?
Yes, available by request and subject to availability
Do you have a pool and hot tub?
Yes, the main pool is located at the center of the property. Villa pool is located at the villas.We also have outdoor games available.
What time can I check in and check out at Hilton Scottsdale Resort & Villas?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does Hilton Scottsdale Resort & Villas allow pets?
Yes, pets are welcome with a $75.00 non-refundable fee and a maximum weight of 75 pounds.
Are breakfast options available at the resort?
Yes, breakfast is available on the property, including options at BlueFire Grille with buffet and à la carte menus.
What fitness facilities are available at the resort?
A fitness center is available for free use by guests.
Is there a shuttle service provided by the Hilton Scottsdale Resort & Villas?
Yes, there is a local shuttle service available based on availability; check with the front desk for details.
Does the resort offer 24-hour front desk service?
Yes, the front desk is available 24 hours a day.
What dining options are nearby the Hilton Scottsdale Resort & Villas?
Nearby dining includes the Oasis Bar & Grille, Bluefire Grille, Fleming’s Prime Steakhouse & Wine Bar, and Griff’s Restaurant.
Are there wellness or spa services near the Hilton Scottsdale Resort & Villas?
Yes, nearby services include beyond massage therapy at Hilton Scottsdale Resort and Villas, Phoenix Massage & Bodywork, and Heyday Scottsdale spa.
Where can I rent a car near Hilton Scottsdale Resort & Villas?
Car rental agencies nearby include Enterprise Rent-A-Car and Hertz Rent A Car for your convenience.
How can nearby attractions enhance my stay at Hilton Scottsdale Resort & Villas?
Guests can enjoy shopping at The Borgata and Hilton Village shopping center or visit the Scottsdale Marketplace for antiques and home goods, adding variety to their visit.