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Luxury HotelResortHotelWedding VenueExtended Stay HotelSpaGolf Resort
Location
Four Seasons Resort Scottsdale
10600 East Crescent Moon Drive, Scottsdale, AZ
85262, United States
Reviews
4.7
1,645 reviews
5 stars
1,364
4 stars
174
3 stars
45
2 stars
25
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many guests praised the staff for their friendliness and attentiveness, several reviews highlighted inconsistencies in service, particularly during busy times.
Room Conditions
Guests reported mixed experiences with room quality, noting issues such as outdated decor, poor air conditioning, and cleanliness concerns.
Dining Experience
Dining experiences varied widely; some guests enjoyed excellent meals at specific restaurants, while others found the food mediocre and service slow.
Location and Amenities
The resort's remote location was appreciated by some for its tranquility, but others found it inconvenient, with limited nearby activities.
Overall Experience
Overall, the resort received mixed reviews, with some guests having memorable stays while others felt it did not meet the high standards expected from a Four Seasons property.
- RZRen zhaoNov 17, 20255.0We had an amazing stay at the Four Seasons Scottsdale last week! The service was outstanding from start to finish — everyone was so friendly and attentive. A special thank you to Thomas from the bell team, who went above and beyond to help us throughout our stay. He was incredibly kind and professional, and really made us feel welcome. The whole experience reminded us why Four Seasons is known for exceptional hospitality. Can’t wait to come back!
- CFChristian FantoniNov 16, 20255.0Wow.... This place is FANTASTIC.... AMAZING Human been in every corners....
- BMBrittany MunozOct 19, 20255.0This was such a great experience my husband won a trip with his company and the sales team to this place and got to bring their spouse so it was pretty memorable. Everything from the food, to the service, to the pools, and the drinks were Epic. My husband had a 120 minute massage. I love their spa services. I had the Black Diamond facial and my only regret was leaving the spa too soon lol. So many amenities to take advantage of there.
- SPStephen PeaseSep 26, 20251.0Overall, our stay was disappointing. We knew the resort was isolated, with nothing walkable nearby, but assumed there would be things to do at the resort other than sit at the pool or play golf. Our bad. Some landscaping and grounds improvements would go a long way in making the property more interesting to walk around and enjoy. But the most serious issue was our room having no air conditioning on the first day, despite 100° Scottsdale heat. It took several complaints before the issue was addressed, and then after being told we’d receive a text massage upon completion, we sat in the lobby for an hour waiting for word on whether the AC was fixed or if we needed to move rooms. No one ever followed up. We later learned that engineering had not communicated with the front desk, so our wait was unnecessary. The front desk manager did offer a late checkout, but given that we only managed two hours of sleep that night, it felt like an underwhelming resolution. For a property at this price point, many of the expected basics were missing. There was no welcome drink, no small touches like cookies or treats in the room, no luggage assistance, no help finding our room, keys that didn’t open the ice machine room and no turndown service. The resort layout itself is confusing and not especially attractive, with plain, identical guest room buildings scattered across the property and not numbered. The dining experiences were also uneven. The restaurants were just adequate, and we were glad to move on rather than return for another meal. At the Onyx lounge, we noticed other guests receiving amuse-bouches before they even ordered drinks. We received nothing; not even a cocktail napkin or coaster. We were offered a water bowl for our dogs, and we accepted; however, the water bowl never arrived for them. We were forced to give them water from our own water glasses. These inconsistencies made the service feel careless. While most of the staff we interacted with were pleasant, the overall experience fell far short of what we expected. Having stayed at many high-end hotels, this was our first Four Seasons stay. Unfortunately, based on this experience, we would be hard-pressed to ever consider another.
- JSJohn SmithSep 21, 20255.0MBS ROYAL PRE ARRIVAL VERIFIED
Frequently Asked Questions About Four Seasons Resort Scottsdale
What accommodations are available at Four Seasons Resort Scottsdale?
The resort offers a range of luxurious accomodations that seasmlessly blend with the natural beauty of the Sonoran Desert. Guests can choose from a variety of casitas and suites, each designed to provide comfort and elegance amidst stunning desert landscapes.
Does the Troon North resort feature a full-service spa?
Yes. The Spa at Four Seasons Resort Scottsdale offers a full range of skin, body, and salon services inspired by the spirit and ingredients of the desert.
Are there family-friendly activities at this Scottsdale resort?
Yes. From our complimentary Kids For All Seasons program to a poolside experience just for kids, Four Seasons Resort Scottsdale at Troon North offers a family basecamp to experience all that Scottsdale has to offer. Our Concierge is also on hand to help arrange outings suitable for all ages and interests.
What outdoor adventures are available in the Sonoran Desert near the resort?
Hiking, Biking, Jeep & ATV Tours, Hot Air Balloon Rides, Horseback Riding, Golfing, Rock Climbing, Kayaking and Paddleboarding, and Stargazing
Is there a golf course or golf access at this luxury resort in Scottsdale?
Located in scenic and secluded North Scottsdale, Four Seasons Resort Scottsdale at Troon North is around the corner from the acclaimed, 36-hole Troon North Golf Club. A complimentary shuttle transfers guests to Troon North Golf Club, a hallmark of the Scottsdale desert golf experience with two 18-hole courses stretching through the natural ravines and foothills in the shadows of Pinnacle Peak.
What wellness programs or fitness facilities does the resort offer?
For those seeking to maintain or enhance their fitness routine, the fitness center offers a variety of modern equipment, as well as guided classes led by expert instructors.
Are there fine dining options on-site at Four Seasons Scottsdale?
Yes. Talavera is our modern Spanish steakhouse, where traditional Latin flavours come alive in vibrant dishes.
Does the resort provide services for romantic getaways or couples' retreats?
Yes, the resort offers a variety of services and amenities for couples including private casita dinners, celestial picnics, couples spa treatments, specialty suites with plunge pools, and romantic dining options.
Are there hiking trails or nature walks accessible from the resort?
Yes. Backing up to the renowned Pinnacle Peak Hike, the resort offers direct access to some of Scottsdale’s most scenic trails.
What makes this property one of the leading Scottsdale luxury hotels?
Four Seasons Resort Scottsdale in situated in a breathtaking location at the base of Pinnacle Peak, offfering stunning views and a serene atmosphere. The resort combines luxury accommodations, world-class dining, and personalized service to create an unforgettable experience.
What types of accommodations does Four Seasons Resort Scottsdale offer?
The resort offers a variety of luxurious casitas and suites designed to blend comfort and elegance with the natural beauty of the Sonoran Desert.
Is the Four Seasons Resort Scottsdale family-friendly?
Yes, the resort is family-friendly with kid activities, a kids club, and a Kids For All Seasons program to engage children during their stay.
Does Four Seasons Resort Scottsdale have dining options on-site?
Yes, the resort features four restaurants including Talavera, a modern Spanish steakhouse, as well as room service available 24 hours.
What fitness and wellness facilities are available at Four Seasons Resort Scottsdale?
The resort has a fitness center with modern equipment, free weights, elliptical, treadmills, sauna, spa services, and guided classes led by expert instructors.
Are pets allowed at Four Seasons Resort Scottsdale?
Yes, both dogs and cats are welcome at the resort as pets are allowed on the property.
Is Four Seasons Resort Scottsdale accessible for guests with mobility challenges?
Yes, the resort provides accessible parking, an accessible elevator, an accessible pool, and general mobility access throughout the property.
What are the check-in and check-out times at Four Seasons Resort Scottsdale?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Can guests rent bicycles at Four Seasons Resort Scottsdale?
Yes, bicycle rentals are available for guests who want to explore the surrounding area.
What nearby dining options are available close to Four Seasons Resort Scottsdale?
Nearby restaurants include Crescent Moon (Mexican cuisine), Proof Canteen (American restaurant and bar), Talavera (steakhouse), Onyx Bar & Lounge, and Saguaro Blossom (cocktail bar). Guests can enjoy diverse dining experiences within close proximity to the resort.
What nearby attractions can guests visit near Four Seasons Resort Scottsdale?
Guests can explore the Sonoran Desert for outdoor adventures and scenic views, visit Pinnacle Peak for hiking trails, and check out local spots like Farmers Market North Scottsdale for fresh produce and local goods.
Are there wellness and spa services available nearby Four Seasons Resort Scottsdale?
Yes, The Salon at Four Seasons Resort Scottsdale at Troon North and Cecilia Berkley Holistic Spa offer spa and beauty treatments to guests seeking additional wellness services close by.