Business Details
About
Hotel
Daily Resort Charge includes: WiFi: two bottled waters daily: self-parking: beach cruiser bikes: family games in Courtyard: tennis court use with rackets and tennis balls: 10% off $50 or more in the Azul Clubhouse: resort shuttle within 3 mile radius (10am-6pm). Overlooking Camelback Mountain in the heart of Scottsdale, and located less than a mile outside of Old Town, Embassy Suites by Hilton Scottsdale Resort is just minutes from championship golf courses, spa facilities, shopping, dining, art galleries, MLB Spring Training and outdoor recreation. Our recently renovated Scottsdale resort is only 15 miles to downtown Phoenix, US Airways Area and Chase Field, and offers convenient freeway access to the University of Phoenix Stadium and the Jobing.com Arena. Our contemporary two-room suites offer WiFi, 43-inch HDTVs and spacious workstations. Upgrade to a larger suite for perks like a whirlpool tub or a conference table, or choose our Presidential Suite for the ultimate stay. Work out in our state of the art, 2,000 sq. ft. fitness center, energize on the tennis court or soak up the sunshine in one of our resort-style swimming pools. Enjoy American favorites in the restaurant, and relax with a drink in our welcoming lounge. Take advantage of room service between 11am – 11pm, or buy snacks in our 24-hour convenience store. Start each day with a complimentary made-to-order breakfast, and enjoy an evening social with complimentary drinks* and snacks. Organize a meeting, corporate gathering or wedding at this all-suite Scottsdale hotel. We offer 60,000 sq. ft. indoor and outdoor event space, including a grand ballroom that can hold up to 1,400 guests. Contemporary A/V technology and our dedicated catering and event staff will guarantee that your function is seamless and professional.
*Subject to state and local laws. Must be of legal drinking age.
Location
Embassy Suites by Hilton Scottsdale Resort
5001 N. Scottsdale Road, Scottsdale, AZ
85250, United States
Hours
Reviews
4.1
2,363 reviews
5 stars
1,238
4 stars
622
3 stars
224
2 stars
97
1 star
182
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms were dated, dirty, and in need of significant repairs and updates.
Staff Service
The staff received high praise for their friendliness, helpfulness, and accommodating nature.
Breakfast Quality
The breakfast was frequently highlighted as excellent, with a variety of options including made-to-order omelets.
Pool Area
The pool area was generally well-received, though some guests noted cleanliness issues.
Communication Issues
Several reviews mentioned poor communication regarding room issues and amenities, leading to guest frustration.
- JHJulie Haugan1 day ago4.0The hotel was very convenient to get to from the airport with great shopping and restaurants nearby. The hotel restaurant was great. We loved Brandon the bartender. Our balcony opened to Scottsdale Road and was across from the elevator. I was worried about noise, and it was not an issue. I appreciated the spacious rooms. My only complaint was the mattress. Our mattress was awful! My husband and I literally rolled to the center of bed because it sloped to the center. I felt like I slept at an angle all night, and my back sure felt it after 2 nights. Our friends that stayed in other rooms didn’t have the same issue, so maybe a fluke issue. I’d ask to not stay in room 457 unless they have replaced the mattress.
- THTrina H2 days ago1.0I honestly don't understand the higher than 2 or 3 stars for this hotel! I had issues with my door lock multiple times that ended up being battery issues that needed to be fixed by maintenance! The staff doesn't seem to care much about your comfort! A few times I needed help getting into my room I didn't hear a simple sorry from the staff! On a Sat night at dinner time after a long day out when I called for room service that was supposed to be available 4-9:30pm they said they didn't have room service due to staff shortage right there and then! If you are looking for a hotel to relax or you are there for business or sports tournaments with tight deadlines this is not a hotel for you! Not worth it at all! It is also pretty run down!
- SBShanyce Beamesderfer3 days ago4.0Location is prime and almost walkable to Fashion District and Old Town Scottsdale. All pools and facilities are clean, though I do think the "heated" pools could have been warmer. Cleaning and Maintenance staff were very friendly. The rooms themselves are a bit dated, mine in particular had fraying carpet in several spots. There was also some sort of debris coming from the tub when it was first run (almost like chipped paint/metal). Had a snafu with a dead card reader on the door, but staff fixed it after about 20 minutes locked out my room. Breakfast was great--not very diverse after a few days (I was there for TAPS Seminar) but got the job done.
- CGCasey Gibson3 days ago5.0Rooms were clean.Service was great.My family enjoyed swimming in the pool.We even got to play a round of tennis with provided rackets and balls. The fitness center had all we needed and great location to all of Scottsdale! The breakfast was top notch as well with the omelet station cooked to order!!
- CECharles EisnerNov 9, 20253.0The rooms were definitely dated, and the bathroom sliding door was extraordinarily difficult to open. Morning breakfast had decent omelettes, but the rest of the fair tended to be subpar. The fresh fruit was frozen and still had ice attached to it. Rooms are large though, and the staff is friendly and helpful. I do agree with other commenters that it’s in a great location near many attractions.
Frequently Asked Questions About Embassy Suites by Hilton Scottsdale Resort
What types of parking does Embassy Suites by Hilton Scottsdale Resort offer?
The resort provides free self-parking and accessible parking spaces for guests.
Are pets allowed at Embassy Suites by Hilton Scottsdale Resort?
Yes, both cats and dogs are welcome at the resort.
What is the check-in and check-out time at this hotel?
Check-in time starts at 4:00 PM and check-out is by 11:00 AM.
Is breakfast included with the stay at Embassy Suites by Hilton Scottsdale Resort?
Yes, the hotel offers free made-to-order breakfast for guests.
Does the hotel have fitness and recreational facilities?
Yes, there is a free fitness center, tennis courts, and an outdoor swimming pool available to guests.
What dining options are available within the resort?
There is one restaurant serving American favorites and a bar/lounge where guests can enjoy drinks and snacks during the evening social hour.
Are there digital conveniences such as digital keys or WiFi at the resort?
Yes, the resort offers digital guest room keys and WiFi access available in public areas and a public internet terminal.
What nearby places can guests visit for dining or entertainment around the resort?
Guests can visit 4th Floor Grille & Sports Bar, Selfmade American restaurant, or the Speakeasy Lounge comedy club nearby for dining and entertainment.
Is there a nearby car rental service for guests needing transportation?
Yes, Dollar Car Rental and Dollar Rent a Car agencies are located near the resort, making it convenient for guests to rent vehicles during their stay.
Are there wellness or spa services close to Embassy Suites by Hilton Scottsdale Resort?
Yes, Joya Spa is nearby where guests can enjoy spa services during their visit.