DoubleTree Resort by Hilton Hotel Paradise Valley - Scottsdale

4.1
2745 reviews

About

Hotel
Daily Resort Charge includes: Guest internet access: two bottled waters: valet parking: 24 hour access to fitness center: access to basketball courts: dessert with restaurant entree purchase: $10 off golf: $15 off spa: $15 off select off-site activities: local/toll-free calls Nestled in the heart of Scottsdale, our resort offers an unparalleled blend of refined comfort and natural beauty. As you step into the lobby, you'll be greeted by the warm ambiance that sets the tone for your retreat. All of the well-appointed rooms at our resort offer the choice of a patio or balcony, with views ranging from a serene courtyard to one of our sparkling pools, allowing you to tailor your experience. An amazing highlight of our property is the breathtaking view of Camelback Mountain, visible from select accommodations. Whether you're savoring a morning coffee or witnessing a mesmerizing sunset, the mountains presence is your constant companion. Culinary delights await at our two distinct dining options, where expert chefs have hand-crafted a delectable menu. For those seeking a taste of local charm, your stay includes a shuttle service to select Scottsdale attractions within a mile of our resort including Fashion Square Mall and Old Town Scottsdale, allowing you to comfortably explore the vibrant shops, art galleries, and cultural attractions of this historic area. Indulge in the ultimate Arizona getaway, where every detail is designed to elevate your stay.

Location

DoubleTree Resort by Hilton Hotel Paradise Valley - Scottsdale
5401 N. Scottsdale Rd., Scottsdale, AZ
85250-7090, United States

Hours

Reviews

4.1
2,745 reviews
5 stars
1,501
4 stars
633
3 stars
265
2 stars
139
1 star
207

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty rooms, stained bedding, and unkempt pool areas.

Renovation Disruption

Guests frequently mentioned ongoing renovations that disrupted their stay, including closed amenities and confusing navigation around the property.

Staff Performance

While some guests praised the friendly and helpful staff, others reported poor service experiences, particularly at the front desk.

Room Quality

Many reviews noted that rooms were outdated, with issues such as musty smells, broken fixtures, and inadequate maintenance.

Amenities and Facilities

The hotel offers good amenities like pools and a restaurant, but many guests felt these were not well-maintained or met their expectations.
  • MD
    Megan Duffy
    4 days ago
    5.0
    The service is exceptional particularly would love to mention Carmelo our breakfast waiter he was so lovely and friendly. Our bartender Meghan was also a standout so friendly. They made us feel so welcome. Also Miguel who helped us with our bags, which was not his role. Congratulations Doubletree on employing such great staff. Thank you so much for a great stay ❤️❤️❤️
  • RB
    roy bannister
    6 days ago
    1.0
    Hotel being renovated. Should not be called a resort. A disgusting charge of $30 per day for nothing. They should take this charge of everyone’s bill until renovations are completed. Outside the rooms are ugly, a concrete jungle, with detours to get from anywhere to the restaurant. Room was clean and bed comfortable.
  • BK
    Ben Koppie
    Nov 2, 2025
    1.0
    Absolutely Disgusting Stay — Never Again I rarely leave reviews, but as someone who travels constantly for work as a pilot, I’ve stayed in hundreds of hotels—and my experience at the Hilton DoubleTree Scottsdale was easily one of the worst. The room was filthy from the moment I walked in. Stains on the carpet, grime in the bathroom, and an overall feeling that the place hadn’t been properly cleaned in ages. I figured I could just power through it for one night and move on, but that turned out to be a big mistake. On the day of my departure, I discovered multiple bites on my arms and legs—strongly consistent with bed bugs. Finding that after already dealing with a dirty room was beyond unacceptable. For a hotel carrying the Hilton name, this was an absolute disgrace. This was one of the most unpleasant hotel stays I’ve had in years. I will never return to this property, and I strongly recommend looking elsewhere. Hilton should be embarrassed to have their brand on a place like this.
  • GG
    Gilbert Grape
    Oct 26, 2025
    4.0
    Just like most hotels, had a scuzzy air filter for the HVAC system and cosmetic flaws all around, kinda just getting used to it these days. Service was ok, hot water was not. Must have been the only ones with a hot water shortage. I mean when you say to the front desk, no one else has had a problem, and they reply slowly shaking their head, nope. We must have been the ONLY unlucky ones in the entire place... They kinda make everything better with there free cookies, they are delicious and you can have as many as you want, unbelievable really, idk how they do it. I watched a lady walk up and ask for 8 cookies, they just handed them to her with a smile. Nice and warm too, so tasty nice warm and fresh. Pools were nice, one was dirty one was not. The inside courtyard area was beautiful and sprawling. Carpet in the main entrance way was NASTY and needed immediate replacement. Carpet in the rooms I hope is not a thing anymore in the next, month or two... So nasty also, have no clue who thinks carpet in hotel rooms is a great idea. The ceiling in the room we had was waaaaay up there and the room itself was really nice with a huge window also to look out of. No bags in the garbage cans is gross also and we had to use our own bags from stores we shopped at. Descent place with a descent price would go again. If not just for the COOKIES!
  • GH
    George Hesser
    Oct 26, 2025
    3.0
    My wife and I came to Scottsdale for a week of rest and relaxation, and the DoubleTree Resort by Hilton looked like it would be a nice place to stay. When I booked our stay using the Hilton Honors app, I noticed a small note about the lobby being under construction, which seemed like a minor inconvenience. It turned out to be a headache because the whole center of the hotel is cordoned off with a temporary fence that disrupts the ability to get anywhere in the hotel and makes the whole hotel seem disjointed. You have to walk around the hotel’s perimeter to get to the restaurant and bar, which is a pain. The exercise room (an important amenity for us) was relocated to two sleeping rooms, one of which had a serious odor issue. I am writer, and write first thing every morning for an hour. We always stay at Hiltons and I find a table in or near the breakfast bar to write so I don’t disturb my wife in the room. I’ve never had an issue until this stay. At 6:00am, after I had been there for 30 minutes, for grumpy and kicked me out because breakfast didn’t start until 7 am. I explained I was only writing and would disturb anything, but he insisted I leave. That was the last straw. We decided to complete out vacation at the nearby Hilton Scottsdale Resort. I cannot recommend the DoubleTree Resort.

Frequently Asked Questions About DoubleTree Resort by Hilton Hotel Paradise Valley - Scottsdale

Do you offer a shuttle?

We do offer a local shuttle. Check with the front desk for details.

What are parking options?

Our parking is complimentary for resort guests for both self-parking and valet. For non-guests, valet is $20 per vehicle per night.