Aiden by Best Western Scottsdale North

4.3
417 reviews

About

Hotel
Located in Scottsdale,AZ, the Aiden by Best Western Scottsdale North is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Aiden by Best Western Scottsdale North
10801 N 89th Place, Scottsdale, AZ
85260-6772, United States

Hours

Reviews

4.3
417 reviews
5 stars
293
4 stars
61
3 stars
13
2 stars
15
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with hair and dirt in their rooms.

Staff Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about management's responsiveness and customer service.

Breakfast Charges

Several customers expressed dissatisfaction with the breakfast policy, noting that it was not complimentary and the quality did not meet expectations.

Room Issues

Some guests experienced problems with room assignments, maintenance issues, and noise disturbances, which affected their overall satisfaction.

Value for Money

Guests generally felt the hotel offered good value, but some were frustrated by additional charges and deposits that were not clearly communicated.
  • CF
    Colby Family
    Nov 16, 2025
    5.0
    Great location in Scottsdale! Great place to stay! Easy location to stay at to visit places all around Phoenix and Scottsdale. We are so glad we chose Aiden by Best Western, Scottsdale North. All of the staff were friendly and helpful. The hotel is decorated very nicely. The landscaping is beautiful - with fragrant flowers. The hotel has many features available that we did not use because we had such a full schedule already. The bar, gym, pool and yard area looked wonderful and the rooms with patios to the outdoor recreation areas would have been great if we were using the features available. All in all, we really enjoyed our 6 night stay. Thank you Aiden by Best Western. We will see you again! Great ~ Great Staff!!
  • HB
    Heidi Burns
    Nov 13, 2025
    5.0
    Our room was very clean, pillows were actually comfortable along with the bed. Housekeeping was cleaning lobby when we entered, even the elevator was clean. I had only one scare when our room was between two elevator area. Im a light sleeper, never heard elevator noise, only one guys conversation. Front desk staff was just Meh! I know i could not be energetic all the time, so I gave her grace.
  • AH
    Angel Hernandez
    Nov 12, 2025
    1.0
    I stay at this place the deposits were low and service was impeccable however my recent experience has been completely the opposite the Receptionist was condescending them rude I called them to verify the deposit and she spoke with me with a condescending attitude and just told me to cancel my reservation if I couldn’t pay the deposit without finding a solution or something professional. I’m genuinely mad at the unprofessionalism.
  • DD
    DJ
    Nov 11, 2025
    1.0
    This place is run down has a bad smell you’re paying for location the coffee is weak and continental breakfast is $12 but they don’t charge you they sneak it on your bill even if you just grab a coffee the Air conditioning filter is dirty and there is no exhaust fan in bathroom the staff did not change my AC filter and did not give room service every day even though I called in and asked front desk in person parking is east and free but beware many campers in parking lot no security
  • KS
    Katie Sanders
    Nov 10, 2025
    1.0
    Poorly trained staff. Stayed there 1 night over a month ago and I was double charged for the room. I have called countless times for a refund on the extra charge and staff doesn’t know what to do each time. The manager is impossible to reach through phone and email. Staff is extremely unprofessional and apparently needs to be better trained on check-ins.

Frequently Asked Questions About Aiden by Best Western Scottsdale North

Does Aiden by Best Western Scottsdale North have a bar on site?

Yes, the hotel features a bar called Duke's at The Aiden where guests can enjoy cocktails and beverages.

Is there a fitness center available for guests at this hotel?

Yes, Aiden by Best Western Scottsdale North offers a fitness center for guests to maintain their workout routines.