Best Western Prescottonian

4.2
1506 reviews

About

Hotel
Located in Prescott,AZ, the Best Western Prescottonian is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Prescottonian
1317 E GURLEY ST, Prescott, AZ
86301, United States

Hours

Reviews

4.2
1,506 reviews
5 stars
791
4 stars
403
3 stars
158
2 stars
66
1 star
88

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their positive interactions during check-in and throughout their stay.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty carpets, unclean bathrooms, and musty odors in rooms.

Breakfast Quality

The breakfast offerings received mixed reviews, with many guests expressing disappointment in the quality and variety of food available.

Room Condition

Guests noted that while some rooms were clean and spacious, many felt the property was outdated and in need of renovations.

Smoking Policy Complaints

Multiple customers reported issues with the hotel's smoking policy, including being charged for smoking fees despite not smoking.
  • MM
    M
    Nov 13, 2025
    5.0
    Location was hard to find.
  • SK
    Stephanie “Eskay” Koehler
    Nov 10, 2025
    1.0
    Very poor customer service from lobby staff.
  • GD
    Gene Dawson
    Oct 29, 2025
    4.0
    Very good, breakfast was very good also but servers need to wear hairnets and be more aware when they need to change gloves. I've been around food serving for a few years
  • BP
    Buddy Peacock
    Oct 27, 2025
    5.0
    Property was great for our 2-day trip! Front Desk worker was very helpful during my check-in process. Location is only a 4 min drive to the downtown area.
  • AL
    Ashlee Lueders
    Oct 18, 2025
    3.0
    ⭐️⭐️⭐️ Best Western Prescott – Fine for a Quick Stay We stayed here overnight for an event, not for a vacation. This hotel is perfectly suitable for a one-night stay. The rooms are clean, the beds are comfortable enough, and while it’s an older property, it’s well-maintained and tidy. The exterior looks more like a two-star motel, but the inside is nicer than expected. The free breakfast was disappointing — the coffee, eggs and sausage wasn’t great. The cereal was probably the safest option. Overall, it’s a decent place if you just need a clean, convenient stop for the night while passing through town.

Frequently Asked Questions About Best Western Prescottonian

Does Best Western Prescottonian offer breakfast to guests?

Yes, Best Western Prescottonian provides free breakfast to all guests.

Are pets allowed at Best Western Prescottonian?

Yes, pets are welcome at Best Western Prescottonian.