Holiday Inn Express & Suites Phoenix - Midtown by IHG

Reviews

• KG

  Kamiyah Greenhouse

  3 days ago
  5.0
  I had a great experience here ! This was the first hotel I've ever been to that had Dove soap that's a big plus for me.. the rooms were nice & clean it didn't have a smell to it. When I checked in the Agent at front desk referred me to a restaurant across the street that was good. The breakfast was a 5/10 but other then that I would definitely come back in the future
• MM

  MaryB

  Apr 22, 2026
  5.0
  Hotel was very clean. Awesome breakfast. Nice outdoor pool. The area has a lot of homeles. Otherwise I have no complaints. Great value. Beds were comfortable. I would stay here again.
• A

  Никитыч

  Apr 15, 2026
  1.0
  Unfortunately, I forgot to pick up my $100 deposit that I left upon check-in. (7-11.04.2026). The hotel is completely ignoring my requests regarding this matter. I hope my $100 will help them in their development. May, 3, 2026. I'd like to add to my previous review. I contacted the hotel by phone, as previous emails, including through the Booking website, sent to their official address went unanswered. The manager confirmed that they had my deposit and was very kind and polite. We agreed on a refund mechanism with her via email, but then she disappeared, no longer responding to emails, and hasn't been in touch. It's very possible, although this is just my guess, that the same thing happens with credit card deposits; they have to be requested back. Overall, you'd be better off looking for another hotel.
• EB

  E Bohn

  Apr 14, 2026
  4.0
  For the most part it was a good place. Unfortunately the desk clerk working in the evening was out and out rude to members of my group who came later. Perhaps he should remember how his salary is paid.
• TW

  Tommy Wheeler

  Mar 31, 2026
  5.0
  Last minute booking while I had family at St. Joe's. I arrived just after 11pm. The lady at the front counter was super nice. The hotel itself is very new or freshly remodeled. Everything looks sharp and clean. The room was spotless and I appreciated the vinyl plank floor. Makes an overall clean feel. The breakfast was probably the best I've ever seen. The little omelets are great. The only downside is parking. Since I got there late, the parking out front was full so I had to park in a parking garage about 100yds away. Not a big deal but if its 115°F out then I can see that being unpleasant.

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