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SureStay by Best Western Phoenix Airport

3.5
(1198 reviews)

Business Details

3037 E Van Buren St, Phoenix, AZ
85008-6806, United States
(602) 273-1601
http://bestwestern.com

About

HotelSureStay
At the SureStay by Best Western Phoenix Airport in Phoenix, AZ, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Phoenix Airport
3037 E Van Buren St, Phoenix, AZ
85008-6806, United States

Hours

Reviews

3.5
1,198 reviews
5 stars
428
4 stars
301
3 stars
144
2 stars
90
1 star
235

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and facilities, although some reported issues with housekeeping.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others received complaints about rudeness and poor support.

Location

The hotel is conveniently located near the airport, but many reviews noted that the surrounding area felt unsafe or sketchy.

Breakfast Quality

The breakfast offerings were generally considered limited and lacking in variety, with many guests expressing disappointment.

Value for Money

Overall, guests felt the hotel provided good value for the price, especially for those needing a budget-friendly option near the airport.
  • RM
    Roger Moult
    Feb 24, 2026
    4.0
    OK for airport Hotel but in industrial area. Breakfast finished so missed it after late check in. Curtesy bus ran 24/7 and picked me up at 3 30am when checking in.
  • TH
    Tom Himes
    Feb 19, 2026
    5.0
    It's close to the airport but I'm not sure how safe it is. I don't like the fact that they scan your driver's license. They keep it and they don't give it back. This way they have your information for everybody to see.
  • SK
    Sally Karas
    Feb 15, 2026
    5.0
    Rooms were clean and the bed was comfortable - all I really care about! Room was spacious. A perfect stay for right by the airport. Breakfast was very basic but enough.
  • SM
    Simon Monroe
    Feb 13, 2026
    5.0
    The room was clean and was decorated quite nicely. The bed was very comfy and breakfast was good. My flight was delayed several hours and I was expecting there to be a problem since I was so late. My fears were completely baseless. The young lady working the desk was very nice and efficient. When I called from the airport to ask about the shuttle, she was very helpful and gave me detailed directions so that I could catch the shuttle as soon as possible. Getting checked in was a breeze even though there were several people waiting to check in. If I'm ever in Phoenix again I'm definitely staying here.
  • MH
    Malaya Hopkins
    Feb 7, 2026
    2.0
    We arrived on a Saturday and requested room service on Tuesday. We were informed that service could only be provided every three days; however, our room was not officially cleaned or serviced until Thursday. Additionally, when we requested fresh bed sheets at approximately 3:00 PM, we were told that sheets were only available between 6:00 AM and 12:00 PM. Furthermore, services and requests were only available during certain time frames that were not disclosed to us in advance.

Frequently Asked Questions About SureStay by Best Western Phoenix Airport

Where is SureStay by Best Western Phoenix Airport located?

It is located at 3037 E Van Buren St, Phoenix, AZ 85008-6806, USA.

Is free Wi-Fi available at SureStay by Best Western Phoenix Airport?

Yes, the hotel offers free Wi-Fi to its guests.

Brand Certified Facts from SureStay by Best Western Phoenix Airport

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Certified March 01, 2026Yext Knowledge Graph
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