Certified by SureStay by Best Western Phoenix Airport • Mar 01, 2026
HotelSureStay
At the SureStay by Best Western Phoenix Airport in Phoenix, AZ, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
Certified by SureStay by Best Western Phoenix Airport • Mar 01, 2026
Certified by SureStay by Best Western Phoenix Airport • Mar 01, 2026
Reviews
3.5
1,198 reviews
5 stars
428
4 stars
301
3 stars
144
2 stars
90
1 star
235
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with housekeeping.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others received complaints about rudeness and poor support.
Location
The hotel is conveniently located near the airport, but many reviews noted that the surrounding area felt unsafe or sketchy.
Breakfast Quality
The breakfast offerings were generally considered limited and lacking in variety, with many guests expressing disappointment.
Value for Money
Overall, guests felt the hotel provided good value for the price, especially for those needing a budget-friendly option near the airport.
RM
Roger Moult
Feb 24, 2026
4.0
OK for airport Hotel but in industrial area. Breakfast finished so missed it after late check in. Curtesy bus ran 24/7 and picked me up at 3 30am when checking in.
TH
Tom Himes
Feb 19, 2026
5.0
It's close to the airport but I'm not sure how safe it is. I don't like the fact that they scan your driver's license. They keep it and they don't give it back. This way they have your information for everybody to see.
SK
Sally Karas
Feb 15, 2026
5.0
Rooms were clean and the bed was comfortable - all I really care about! Room was spacious. A perfect stay for right by the airport. Breakfast was very basic but enough.
SM
Simon Monroe
Feb 13, 2026
5.0
The room was clean and was decorated quite nicely. The bed was very comfy and breakfast was good. My flight was delayed several hours and I was expecting there to be a problem since I was so late. My fears were completely baseless. The young lady working the desk was very nice and efficient. When I called from the airport to ask about the shuttle, she was very helpful and gave me detailed directions so that I could catch the shuttle as soon as possible. Getting checked in was a breeze even though there were several people waiting to check in. If I'm ever in Phoenix again I'm definitely staying here.
MH
Malaya Hopkins
Feb 7, 2026
2.0
We arrived on a Saturday and requested room service on Tuesday. We were informed that service could only be provided every three days; however, our room was not officially cleaned or serviced until Thursday. Additionally, when we requested fresh bed sheets at approximately 3:00 PM, we were told that sheets were only available between 6:00 AM and 12:00 PM. Furthermore, services and requests were only available during certain time frames that were not disclosed to us in advance.
Frequently Asked Questions About SureStay by Best Western Phoenix Airport
Where is SureStay by Best Western Phoenix Airport located?
It is located at 3037 E Van Buren St, Phoenix, AZ 85008-6806, USA.
Is free Wi-Fi available at SureStay by Best Western Phoenix Airport?
Yes, the hotel offers free Wi-Fi to its guests.
What are the operating hours of SureStay by Best Western Phoenix Airport?
The hotel is open 24 hours a day, every day of the week.
What type of hotel is SureStay by Best Western Phoenix Airport?
It is a SureStay hotel brand by Best Western, catering to travelers looking for simple and casual accommodations.
Is there any special offer currently available at SureStay by Best Western Phoenix Airport?
Yes, guests who stay for 2 nights receive a $50 Best Western Gift Card.
How can I contact SureStay by Best Western Phoenix Airport?
You can reach them by phone at +1 602-273-1601 or by fax at +1 602-286-6358.
Which nearby auto repair shops can I visit if I need vehicle service during my stay?
Nearby auto repair options include The Boss Tire Shop, Valley’s Auto Repair and Bodywork LLC, Airport Truck & Auto Repair, and Phoenix Rack & Axle Differential.
Are there any nearby car dealerships or used car dealers around SureStay by Best Western Phoenix Airport?
Yes, nearby car dealers include Dynamite Auto Sales, Singh Motorsports, Roadrunner Auto Exchange, S&G Motors, and Cash and Credit Auto Sales.
What nearby convenience stores or gas stations are close to the hotel?
Circle K and Exxon are nearby convenience stores and gas stations where guests can grab essentials or fuel their vehicles.
Are there any nearby community or leisure places I can visit during my stay?
Guests can visit the Wilson Community Center, the Wilson Primary School area, or nearby entertainment locations like Platinum Plus | Phoenix AZ cocktail bar and Christie’s Cabaret.
Brand Certified Facts from SureStay by Best Western Phoenix Airport
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Certified March 01, 2026Yext Knowledge Graph
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