Welcome to the Staybridge Suites Phoenix Biltmore! The Staybridge Suites Phoenix Biltmore is the perfect hotel for your stay in Phoenix, located near Downtown and Midtown Phoenix in close proximity to Phoenix Sky Harbor Airport. Conveniently located just across the highway from Phoenix Children’s Hospital, and within just minutes of many entertainment and educational venues, our hotel offers a beautiful and comfortable home away from home, whether traveling for business or pleasure. The Heard Museum and Arizona Science Center are only minutes away from the hotel, or you can catch a Phoenix Suns or Arizona Diamondbacks home game close by. Begin your day with our complimentary grab-n-go breakfast. Relax in our outdoor heated pool and spa or grill something delicious on our outdoor BBQ grill! Complimentary laundry facilities will make you feel even more at home. Furry friends are welcome - we are a pet-friendly hotel. Business travelers will also appreciate our hotel being just 10 minutes from the Phoenix Convention Center, as well as our spacious work desks in every room. Complimentary Wi-Fi throughout the entire hotel gives you the flexibility to work wherever and however you choose – the possibilities are endless at the Staybridge Suites Phoenix Biltmore!
Rooms are generally spacious and comfortable, with many guests appreciating the amenities like kitchens and large refrigerators.
Staff Service
Staff interactions are mixed; while many guests praised the friendliness and helpfulness of certain employees, others reported rude or unprofessional behavior from specific front desk staff.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms and inadequate housekeeping services, which detracted from the overall experience.
Breakfast Experience
The breakfast offerings received positive feedback for variety and quality, although some guests noted inconsistencies in availability and freshness.
Location Concerns
The hotel's location received mixed reviews, with some guests appreciating its proximity to hospitals while others expressed concerns about safety and the surrounding area.
AM
Anthony M
5 days ago
5.0
Late review but here we go!
NASCAR championship weekend. We had a wonderful stay. My only nitpick would be better beds. Most the other Staybridges have really nice beds. This one wasn’t as comfortable. Outside of that our stay was great.
I want to take a moment and give a special review for the breakfast person or people. This is by far the best IHG breakfast I’ve had. The potatoes were actually crispy. The meat wasn’t heat and serve. They actually cooked the ham. Most of them do precooked bacon or sausage and it’s terrible. They had the biggest selection I’ve seen at any IHG property. The person who cooks the breakfast here should be training every single one of IHG property’s breakfast people. Give them a raise because they deserve it truthfully.
TT
Tina Tierney
Nov 2, 2025
4.0
This is a nice room overlooking the pool with mountain scenery all around in the distance.
Comfortable bed with a spacious living room with a desk before the kitchen . Big refrigerator with a stove, microwave, equipment and even a toaster.
Looking forward to the breakfast buffet.
The hot tub was hot
PP
Pisto Patiño
Oct 19, 2025
5.0
A great experience
SH
Steven Ho
Sep 24, 2025
5.0
Although I only stayed here for one night, the experience was still great. The room was very comfortable and spacious, with a kitchen and a large fridge for storing things. However, the price here is a bit higher, which I think is because it's less than a 10-minute drive from the airport.
ER
Eric Rasmussen
Sep 21, 2025
4.0
Nice place ... Friendly staff ... Good Complimentary Breakfast ( as they typically go ) they changed up the menu a little every morning. Well stocked.
Frequently Asked Questions About Staybridge Suites Phoenix – Biltmore Area by IHG
Does Staybridge Suites Phoenix – Biltmore Area by IHG provide free breakfast?
Yes, complimentary buffet breakfast is available for all guests.
Is parking available at the hotel?
Yes, free parking is available for guests at the hotel.
Does the hotel offer airport shuttle service?
Yes, a free airport shuttle service is available for guests.
Are pets allowed at Staybridge Suites Phoenix – Biltmore Area?
Yes, pets are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel have any fitness facilities?
Yes, there is a free fitness center with elliptical machines, free weights, and treadmills for guest use.
Is the Staybridge Suites Phoenix near any notable nearby places?
Yes, it is close to attractions like the Heard Museum and Arizona Science Center, and near Phoenix Children’s Hospital, convenient for visitors and business travelers.
Are there any nearby grocery or discount stores for guest convenience?
Yes, nearby stores include Food City, Dollar Tree, and Family Dollar, providing easy access to groceries and essentials.
What are some outdoor recreational areas near the hotel?
Guests can visit nearby parks and mountains such as The Little Park on the Canal, Squaw Peak, and Superstition Mountain for outdoor activities.
Is there public transportation or shuttle service to local points of interest?
Yes, the hotel offers a local shuttle service that can help guests reach nearby attractions and transit options.