Home2 Suites by Hilton Phoenix Airport South

Reviews

• SH

  Selena Harris

  6 days ago
  2.0
  6 minute drive to the airport. I stayed here one night, I found a rotten apple in the bathroom at midnight and was too exhausted to say anything Also there was a brown stain on the toilet and the body wash in the shower was also empty. I personally wouldn’t stay at this location again.
• KS

  Klynn Shelton

  Jan 3, 2026
  4.0
  Good hotel & very close to the airport! Airport “shuttle” is a private Uber they call for you, which is convenient for landing times however it was a bit hard to get ahold of the front desk to get that info. Otherwise spacious & cozy suites! Good breakfast!
• MM

  Michael Matthew

  Jan 1, 2026
  1.0
  My room has not been serviced in 5 nights. Do not recommend this motel at all. When I complained, I was told that it was New Year's day. I've been here since December 28th.
• VL

  Veronica Lenhart

  Dec 21, 2025
  2.0
  The hotel stay was nice and the girl who works morning is a sweetheart but I am extremely disappointed in the hotel for wasting water and will be reporting to the city of Phoenix. I got back to the hotel at 9:00 last night and found a faucet running excess water on the outside of the hotel. I tried to turn it off but all it needed was pliers and 5 seconds of anyone’s time to fix. So I went in and told the girl at the front desk on Saturday ( 12-20 ) and she assured me she was going to have someone fix it. I even asked if someone was going to handle it twice because she looked at me and said she’ll get somebody on it but she kind of rolled her eyes at me like it wasn’t going to happen and I was extremely suspicious. So I decided I will check in the morning just to be sure. I went outside and that faucet was still running!!!! This hotel wasted 10000s of gallons of water over more than 12 hrs! In Arizona of all places where there is serious drought regulations! I am a diamond member and I am actually appalled at the lack of care. I went in to tell the morning clerk and she said she had already told whoever their maintenance guy was this morning, so why wasn’t it fixed yet? I told her I was reporting the hotel to the city and went up to get my bags to leave. When I came back it was finally off. It is atrocious that I had to tell the hotel I was making a bad review and reporting to the city to finally make someone take a couple seconds to go turn off water. It makes me distrust this hotel and wonder how often they waste 1000s of gallons of water so I will still be making my report to the city of Phoenix
• KJ

  King Julian

  Nov 27, 2025
  1.0
  Nach einer langen Autofahrt wollten wir nur ins Zimmer und schlafen. Zuerst einmal wurden knapp 14 Dollar zu viel abgebucht beim Bezahlen des Zimmes, wo die Dame an der Rezeption nicht wusste wie das passiert. Drei Zimmerwechsel waren nötig, da entweder dreckig oder defekte Lampen. Man könne nichts machen, keine kostenlose Stornierung oder ähnliches, da kein Manager oder Stellvertreter vor Ort waren. Als Entschädigung für diese ganzen Unannehmlichkeiten hätte ich etwas anderes erwartet… Am nächsten Tag stellte sich heraus, dass die 14 Dollar eine „Facility Fee“ sind, die jeder Gast zahlen muss (für das angeblich kostenlose Frühstück und für das Parken - also irgendwie doch nicht kostenlos) Deshalb: Ich rate von diesem Hotel absolut ab, das ist absolut nicht Hilton Standard und dieses Hotel sollte gemieden werden und ist absolut unseriös!!!

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