Holiday Inn & Suites Phoenix Airport North by IHG

Reviews

• KB

  Kira Byrd

  5 days ago
  5.0
  The employees are very courteous , The grounds and the hotel itself is magnificently cleaned white glove check A+ pillows and bed was shockingly perfect (.) Everything seemed knew well kept scale from 1-10 I give it 7.5 very nice establishment…… You shall not be disappointed (.)
• MG

  Mia Gates

  Feb 24, 2026
  3.0
  This place is all about money. There was a $250 deposit, $15 parking hidden fee, and the on site breakfast was $18.95 per person... The vibe and hot tub looked nice though. The birds chirping in the garden in the morning were lovely.
• SC

  Susan Creason

  Feb 23, 2026
  1.0
  This was the worst hotel we have ever stayed in and we travel a lot!! The staff were rude, we were over charged and having to pay for parking is ridiculous! The road noise kept us up all night. The thermostat was so high on the wall that even my 6 ft husband couldn't read it. Why? The carpet and bathroom were dirty and old. The toilet seat was a different color and was too small for the toilet! It kept sliding every time we sat on it. The water was either hot or cold, nothing in between. Do yourself a favor and go somewhere else.
• WS

  Wyatt Sampson

  Feb 22, 2026
  5.0
  If you're looking for an airport-adjacent hotel with genuine outdoor green space, this is a solid option. I’ve stayed here multiple times over the years as an IHG Platinum member. One of the standout features is the courtyard layout. The hotel opens into a landscaped interior space with grass, small bridges, seating areas, fireplaces, a pool, and hot tub. It gives the property character you don’t typically find in airport hotels. The building is older, but management has done a good job keeping it feeling updated. My one-bedroom king suite included: - Kitchenette (sink, microwave, mini fridge, Keurig) - Separate living room with a newer 50"ish inch LED TV - Bedroom TV that is smaller and more dated, but functional 32 inch plasma The lobby is nicely done, and Burger Theory on-site is a full-service restaurant with a solid menu. Staff has consistently been friendly and helpful. One consideration: the $250 refundable deposit (3–5 business days). I’ve stayed at many IHG properties, including InterContinental locations, and this is the highest deposit I recall paying. For shorter stays, that can be a factor. As a long-time Platinum member who has never forfeited a deposit, some loyalty-based flexibility would be appreciated. Parking is additional (approximately $20/night). Overall, I would stay here again, especially for longer stays. Just something to consider for quick trips.
• JG

  jack gilliam

  Feb 9, 2026
  1.0
  Probably one of the worst holidays inns, I have stayed at. Old and run down. You get to pay for crappy hotel breakfast for 20 bucks. You have to pay to park there. 12 dollars a night. Wouldn’t recommend to anyone and will not be back. On top of being expensive for a nights stay. Even with a week rate discount. Go to the one down the road a half mile. 800 N 44th st. Nicer, newer, free parking and complementary breakfast.