Holiday Inn Express & Suites Phoenix North - Scottsdale by IHG
4.0589 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
An ideal location near Mayo Hospital and Desert Ridge Phoenix.Located at Loop 101 and Tatum Boulevard, the Holiday Inn Express & Suites Phoenix-Scottsdale North is just blocks from the Mayo Hospital, the Musical Instrument Museum, Desert Ridge Market Place, Reach 11 Sports Complex, and High Street Entertainment and Shopping area.Phoenix and Scottsdale, AZ are home to Talking Stick Resort Arena, Chase Field (home of the AZ Diamondbacks), State Farm Stadium (home of AZ Cardinals), Arizona State University (ASU) and its Sun Devil Stadium, the Heard Museum, Barrett Jackson Car Show, Arabian Horse Show at Westworld, PGA Waste Management Open, and numerous other events throughout the year. Within a short walk, you will find Desert Ridge Market Place featuring a great selection of shops, restaurants, and entertainment.For business travelers, the complimentary high-speed Internet access helps you to stay in touch with the office and be prepared for your business meetings. Loop 101 and SR51 connect our hotel with Sky Harbor International Airport and the major corporate centers in Phoenix, Scottsdale, Glendale, Peoria, Tempe, Mesa, and Chandler.Our outdoor swimming pool and 24-hour fitness center will help you unwind and relax during your stay. Plan your Arizona get away today and come to enjoy a blazing stay at our newly-renovated hotel in the Valley of the Sun.
Location
Holiday Inn Express & Suites Phoenix North - Scottsdale by IHG
4575 East Irma Lane, Phoenix, AZ
85050, United States
Hours
Reviews
4.0
589 reviews
5 stars
306
4 stars
152
3 stars
44
2 stars
22
1 star
65
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied widely, with some staff being described as friendly and helpful, while others were reported as rude and unprofessional.
Cleanliness Issues
While many guests found the rooms clean, there were multiple complaints about cleanliness, including unclean bathrooms and inadequate maid service.
Breakfast Quality
The breakfast received mixed reviews; some guests praised the variety and quality, while others reported shortages and poor management of the breakfast area.
Location and Amenities
The hotel is well-located near shopping and dining options, and many guests appreciated the amenities like the pool and comfortable rooms.
Billing Concerns
Several guests reported issues with billing, including unexpected charges and difficulties in receiving refunds for deposits.
- PMPatrick MolinaOct 25, 20254.0Still good, but property upkeep is starting to slip. The elevators are in need of attention for sure. Small things like baseboards, chipped tile, and other blemishes are becoming more noticable. Staff is still hardworking, and breakfast is predictable and consistent.
- CTCyndy TopliffOct 18, 20255.0The hotel service was very professional & courteous.
- KTK TOct 14, 20255.0Exceptional hotel and staff led by Jarvaras Pierre-Louis. This is a stellar example of what customer service should be. Excellent stay. I've been back twice now for medical appointments and if I'm ever in this area again, I will choose to stay here. Thanks for incredible service! Much appreciated and it made a huge difference during a very difficult time. 🙏
- FMFrancesca MooreOct 4, 20251.0Nobody should go here. They treated my friend as a prostitute today. The receptionist said her name was Tally… she worked today October 3rd around 5.30pm. Racist and absolutely rude and disrespectful service overall. Talked about policies that don’t exist… DO NOT STAY HERE! I would have left 0 star if I could have.
- BGBeth GottesmanSep 1, 20255.0We had a great stay. Tally, who worked at the front desk, was very nice and very helpful. The room was very nice and nice bathroom . We had a good breakfast. Good selection of food. We enjoyed the pool and hot tub. The location was great for us.
Frequently Asked Questions About Holiday Inn Express & Suites Phoenix North - Scottsdale by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Phoenix North - Scottsdale?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included during the stay at the hotel?
Yes, the hotel offers free buffet breakfast to guests.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at this hotel.
Does the hotel offer accessible parking and facilities for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible with an elevator available.
What sanitation and safety measures has Holiday Inn Express & Suites Phoenix North - Scottsdale implemented?
They use commercial grade disinfectants, enhanced cleaning in guest rooms and common areas, remove high-touch items, offer sanitizer stations, and provide contactless check-in and checkout options.
Are there fitness and recreational facilities available at the hotel?
Yes, the hotel features a free fitness center with equipment like elliptical machines, treadmills, free weights, an outdoor pool, and a hot tub.
Is there baggage storage available for guests?
Yes, baggage storage is offered at the hotel.
What payment options are accepted at the hotel?
The hotel accepts American Express, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby shopping and entertainment options are available around the hotel?
Guests can visit Desert Ridge Market Place nearby for shopping and entertainment, and also check out High Street Entertainment and Shopping area for additional options.
Are there any nearby sports and event venues close to the hotel?
Yes, nearby major venues include Talking Stick Resort Arena, Chase Field (home of the Arizona Diamondbacks), and State Farm Stadium (home of the Arizona Cardinals).
How can guests use public transit or nearby points of interest to reach the hotel?
Guests can connect via Loop 101 and Tatum Boulevard near the hotel. Nearby Driving Arizona driving school might assist with transportation needs, and several real estate agents in the area can assist with local accommodations.