Certified by Holiday Inn Express & Suites Phoenix North - Scottsdale by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
An ideal location near Mayo Hospital and Desert Ridge Phoenix.Located at Loop 101 and Tatum Boulevard, the Holiday Inn Express & Suites Phoenix-Scottsdale North is just blocks from the Mayo Hospital, the Musical Instrument Museum, Desert Ridge Market Place, Reach 11 Sports Complex, and High Street Entertainment and Shopping area.Phoenix and Scottsdale, AZ are home to Talking Stick Resort Arena, Chase Field (home of the AZ Diamondbacks), State Farm Stadium (home of AZ Cardinals), Arizona State University (ASU) and its Sun Devil Stadium, the Heard Museum, Barrett Jackson Car Show, Arabian Horse Show at Westworld, PGA Waste Management Open, and numerous other events throughout the year. Within a short walk, you will find Desert Ridge Market Place featuring a great selection of shops, restaurants, and entertainment.For business travelers, the complimentary high-speed Internet access helps you to stay in touch with the office and be prepared for your business meetings. Loop 101 and SR51 connect our hotel with Sky Harbor International Airport and the major corporate centers in Phoenix, Scottsdale, Glendale, Peoria, Tempe, Mesa, and Chandler.Our outdoor swimming pool and 24-hour fitness center will help you unwind and relax during your stay. Plan your Arizona get away today and come to enjoy a blazing stay at our newly-renovated hotel in the Valley of the Sun.
Location
Certified by Holiday Inn Express & Suites Phoenix North - Scottsdale by IHG • Mar 01, 2026
Holiday Inn Express & Suites Phoenix North - Scottsdale by IHG
Certified by Holiday Inn Express & Suites Phoenix North - Scottsdale by IHG • Mar 01, 2026
Reviews
4.0
607 reviews
5 stars
318
4 stars
154
3 stars
45
2 stars
22
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Several reviews highlighted poor customer service experiences, including rude staff interactions and lack of accountability for booking errors.
Cleanliness and Maintenance
While many guests praised the cleanliness of the rooms, some noted issues with maintenance, such as broken amenities and unclean common areas.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others reported shortages and poor service during breakfast hours.
Location and Value
The hotel is well-located near shopping and dining options, and many guests found it to be a good value for the price.
Reservation and Billing Problems
Multiple customers experienced issues with reservations, including incorrect charges and difficulties in obtaining refunds for deposits.
LK
Lisa Knight
4 days ago
1.0
We were part of a 19-room group booking for a soccer tournament (Feb 13–15). I was asked twice by the Sales Manager to provide my credit card and a copy of my driver’s license by email. Both times, I received written confirmation that the information had been “added to my booking.”
When I arrived at 10:00 pm, I was told there was no reservation under my name and that it had been cancelled earlier that day. I showed two confirmation emails, both referencing the same reservation number.
Management later stated the booking was under my 15-year-old son’s name and was cancelled for lack of a credit card, despite confirming mine had been attached.
I was unable to get a room that night and was told to find another hotel. There was no apology and no acknowledgment of error.
If you are booking as part of a group, go somewhere else. It is not worth the stress. There is no accountability or customer service. They do not value your business.
DS
Dana Stewart
Feb 19, 2026
5.0
Nice location
CR
Candy Ross
Jan 24, 2026
5.0
Comfortable stay, clean rooms, close to lots of shopping & dining, great meal options within .5 mile. Staff here were exceptionally friendly and accommodating.
GS
Gail Sowers
Jan 2, 2026
5.0
The staff was always attentive, great breakfast, quiet rooms, clean and comfortable.
MM
M. M.
Dec 28, 2025
5.0
Only stayed one night but we were surprised at the cleanliness and “newness” of the rooms. Everything was comfortable, service was great, and the location is pretty unbeatable. For a holiday inn express, hard to beat.
Frequently Asked Questions About Holiday Inn Express & Suites Phoenix North - Scottsdale by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Phoenix North - Scottsdale?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included during the stay at the hotel?
Yes, the hotel offers free buffet breakfast to guests.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at this hotel.
Does the hotel offer accessible parking and facilities for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible with an elevator available.
What sanitation and safety measures has Holiday Inn Express & Suites Phoenix North - Scottsdale implemented?
They use commercial grade disinfectants, enhanced cleaning in guest rooms and common areas, remove high-touch items, offer sanitizer stations, and provide contactless check-in and checkout options.
Are there fitness and recreational facilities available at the hotel?
Yes, the hotel features a free fitness center with equipment like elliptical machines, treadmills, free weights, an outdoor pool, and a hot tub.
Is there baggage storage available for guests?
Yes, baggage storage is offered at the hotel.
What payment options are accepted at the hotel?
The hotel accepts American Express, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby shopping and entertainment options are available around the hotel?
Guests can visit Desert Ridge Market Place nearby for shopping and entertainment, and also check out High Street Entertainment and Shopping area for additional options.
Are there any nearby sports and event venues close to the hotel?
Yes, nearby major venues include Talking Stick Resort Arena, Chase Field (home of the Arizona Diamondbacks), and State Farm Stadium (home of the Arizona Cardinals).
How can guests use public transit or nearby points of interest to reach the hotel?
Guests can connect via Loop 101 and Tatum Boulevard near the hotel. Nearby Driving Arizona driving school might assist with transportation needs, and several real estate agents in the area can assist with local accommodations.
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Certified March 01, 2026Yext Knowledge Graph
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