Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
4.1460 reviews
Business Details
About
HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
The Sun Shines Bright in Downtown Phoenix.
Welcome to the Holiday Inn Express & Suites Phoenix Downtown State Capitol that offers free parking. Our beautiful property is the place to stay in Downtown Phoenix, as we are in the midst of this great city. A short distance from Phoenix Sky Harbor International Airport, the Arizona State Capitol, and the Phoenix Convention Center, you are never far from any of the area’s must-see attractions. Whether you are catching a game at Talking Stick Arena and Chase Field, or strolling the art on Roosevelt Row, we invite you to experience all we have to offer as you explore Arizona’s Urban Heart. From corporate to leisure trips, you can expect a high standard of service and amenities. Before the sun rises, our staff is preparing your breakfast, and you can find coffee and tea, all complimentary. Our business center and spacious meeting spaces offer high speed Wi-Fi at your convenience. After a long day, feel at home by exercising in our fitness center or relaxing in a lounge chair by the outdoor pool and hot tub. We are excited to introduce an outdoor patio with a fireplace so you can unwind and enjoy the warm Arizona weather. Other amenities you can look forward to are the guest rooms equipped with 43 inch flat screen TV’s, microwaves, mini fridges, a work desk, and a guest self-laundry facility. With a trustworthy brand, we will provide you with warmth and kindness in the glorious city of Downtown Phoenix.
Location
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
950 West Van Buren Street, Phoenix, AZ
85007, United States
Hours
Reviews
4.1
460 reviews
5 stars
254
4 stars
103
3 stars
37
2 stars
17
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received praise for being friendly and helpful, with specific mentions of excellent service from breakfast staff.
Cleanliness
While many guests noted clean rooms, there were complaints about inconsistent housekeeping and issues with room cleanliness.
Location Concerns
The hotel is in a central location but is surrounded by a homeless population, leading to safety concerns for some guests.
Booking Issues
Several reviews highlighted problems with reservations, including overbooking and unexpected charges.
Breakfast Quality
The breakfast was generally well-received, though some guests found it lacking in variety and quality.
- CBCasey Bellevue2 days ago5.0Great stay. Lauren at the front desk helped me find a box to ship some things back to family and she really came in clutch. Easy access to elite bars and elite people. Stay blessed
- ILIlya Levner3 days ago3.0Terrible location. You can walk to downtown but though paths littered with needles, homeless people sleeping on sidewalks and a general feeling of unease
- CSChase Smith3 days ago5.0Fantastic place. They've just updated the staff and grounds, was here for a week for a conference and had a wonderful time. Breakfast was delicious and the most friendly staff I've ever seen.
- BLBarbara LankfordDec 19, 20254.0This was my second time staying at this hotel in downtown Phoenix. The staff is very friendly and rooms are clean. They have an awesome breakfast every morning. I would recommend this hotel. However be aware that during the day the homeless do come out and hangout at the park across the street. They don't bother the guess so far.
- DDdbhall23Dec 15, 20254.0The room was clean, breakfast was your typically hotel breakfast. The staff was very nice. The walls were thin, and we could hear the people in the next room and out in the hallway. It didn't bother me, but that may bother someone else. The first morning I showered at 7am and it was chilly, the 2nd morning I showered at 6am and it was warmer. I don't know about the area, my husband and I parked and as we were sitting in our car, looking at our phones after a long work day, 3 cops chased down and tackled a guy 5 feet away from us and tasered him..... so that was... fun. We went into our room after that.
Frequently Asked Questions About Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
What types of rooms and amenities does Holiday Inn Express & Suites Phoenix Downtown State Capitol offer?
The hotel offers 119 guest rooms with amenities such as 43-inch flat screen TVs, microwaves, mini fridges, work desks, free Wi-Fi, fitness center, outdoor pool, and a hot tub.
Is breakfast included with my stay at Holiday Inn Express & Suites Phoenix Downtown State Capitol?
Yes, complimentary buffet breakfast is available for all guests.
Does the hotel offer free parking and shuttle services?
Yes, free parking is available and a local shuttle service is provided for guests.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is the Holiday Inn Express & Suites Phoenix Downtown State Capitol accessible for guests with mobility needs?
Yes, the hotel offers mobility accessible facilities and accessible parking.
Are pets allowed at the Holiday Inn Express & Suites Phoenix Downtown State Capitol?
No, pets including cats and dogs are not allowed at the hotel.
What safety and sanitation measures does the hotel have in place?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, provides sanitizer, and disinfects or discards plastic keycards.
Which nearby parks can I visit close to the hotel?
You can visit University Park, a public plaza and college university park nearby, and University Pool, a local swimming pool and park.
Are there any recommended nearby dining options close to the hotel?
Yes, nearby dining options include Oasis Blendbites LLC (diner), International House of Food (American restaurant), The Food Shop (restaurant), and Chilte (Mexican restaurant and bar).
What local attractions or entertainment venues are close to the hotel?
Nearby attractions include The Paper Heart Arts Venue (art gallery), The Dauz Wedding and Event Venue, and Live at The Egyptian cocktail bar, providing a variety of cultural and entertainment experiences.