Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
4.1449 reviews
Business Details
About
HotelConference CenterBusiness Meeting Locations
The Sun Shines Bright in Downtown Phoenix.
Welcome to the Holiday Inn Express & Suites Phoenix Downtown State Capitol that offers free parking. Our beautiful property is the place to stay in Downtown Phoenix, as we are in the midst of this great city. A short distance from Phoenix Sky Harbor International Airport, the Arizona State Capitol, and the Phoenix Convention Center, you are never far from any of the area’s must-see attractions. Whether you are catching a game at Talking Stick Arena and Chase Field, or strolling the art on Roosevelt Row, we invite you to experience all we have to offer as you explore Arizona’s Urban Heart. From corporate to leisure trips, you can expect a high standard of service and amenities. Before the sun rises, our staff is preparing your breakfast, and you can find coffee and tea, all complimentary. Our business center and spacious meeting spaces offer high speed Wi-Fi at your convenience. After a long day, feel at home by exercising in our fitness center or relaxing in a lounge chair by the outdoor pool and hot tub. We are excited to introduce an outdoor patio with a fireplace so you can unwind and enjoy the warm Arizona weather. Other amenities you can look forward to are the guest rooms equipped with 43 inch flat screen TV’s, microwaves, mini fridges, a work desk, and a guest self-laundry facility. With a trustworthy brand, we will provide you with warmth and kindness in the glorious city of Downtown Phoenix.
Location
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
950 West Van Buren Street, Phoenix, AZ
85007, United States
Hours
Reviews
4.1
449 reviews
5 stars
249
4 stars
99
3 stars
35
2 stars
17
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ms. Trish and Melia for their exceptional service.
Cleanliness
While several guests noted that the hotel was generally clean, some reported issues with room cleanliness and housekeeping not meeting expectations.
Location Concerns
The hotel is well-located near downtown, but many reviews mentioned safety concerns due to the presence of homeless individuals and the overall condition of the surrounding area.
Breakfast Quality
Guests had mixed feelings about the breakfast, with some enjoying the variety while others found it lacking in quality and options.
Value for Money
Several reviews indicated that the hotel was overpriced for the experience, with complaints about additional charges and issues with room bookings.
- MGMateo Garcia1 day ago1.0Came in was not allowed to use the restroom unless I made a reservation terrible service.
- TETennis for EveryoneNov 14, 20251.0Be careful with this place. For me, the biggest problem wasn’t that the hotel is next to a homeless shelter, it was that the receptionist assured us we would get our deposit back after we checked out, which turned out to be untrue. It has now been 10 days since we checked out, and despite sending two emails, I have received no response. I even have paperwork showing that I do not owe them anything, yet they still chose to charge me $110.80.
- NTNicholas TrombettaOct 20, 20255.0Awesome staff real nice hotel very clean neighborhood might seem a little rough but really is not
- MTMichelle TurnerOct 12, 20255.0Hotel was very nice and clean. Ms Jacquelin was a breathe of fresh air for breakfast. Very nice professional, and friendly!
- EYEdward YarbraOct 11, 20251.0Ehh... Good room and desk staff. Bad location, pool and spa are ehh... Breakfast lady is rude and unpleasant. She keeps yelling at everyone saying she is bringing out food and never brings anything out. She literally took 15 minutes to bring bread out and never brought any of the hot food. Very terrible morning service at this Hotel. For the price I would recommend going to one of the better 5star hotels nearby.
Frequently Asked Questions About Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
What types of rooms and amenities does Holiday Inn Express & Suites Phoenix Downtown State Capitol offer?
The hotel offers 119 guest rooms with amenities such as 43-inch flat screen TVs, microwaves, mini fridges, work desks, free Wi-Fi, fitness center, outdoor pool, and a hot tub.
Is breakfast included with my stay at Holiday Inn Express & Suites Phoenix Downtown State Capitol?
Yes, complimentary buffet breakfast is available for all guests.
Does the hotel offer free parking and shuttle services?
Yes, free parking is available and a local shuttle service is provided for guests.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is the Holiday Inn Express & Suites Phoenix Downtown State Capitol accessible for guests with mobility needs?
Yes, the hotel offers mobility accessible facilities and accessible parking.
Are pets allowed at the Holiday Inn Express & Suites Phoenix Downtown State Capitol?
No, pets including cats and dogs are not allowed at the hotel.
What safety and sanitation measures does the hotel have in place?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, provides sanitizer, and disinfects or discards plastic keycards.
Which nearby parks can I visit close to the hotel?
You can visit University Park, a public plaza and college university park nearby, and University Pool, a local swimming pool and park.
Are there any recommended nearby dining options close to the hotel?
Yes, nearby dining options include Oasis Blendbites LLC (diner), International House of Food (American restaurant), The Food Shop (restaurant), and Chilte (Mexican restaurant and bar).
What local attractions or entertainment venues are close to the hotel?
Nearby attractions include The Paper Heart Arts Venue (art gallery), The Dauz Wedding and Event Venue, and Live at The Egyptian cocktail bar, providing a variety of cultural and entertainment experiences.