Surrounded by mountain views, our resort is a 20-minute drive north of downtown Phoenix. We offer seven pools, a 138-foot water slide, private cabanas, waterfalls, a championship golf course, and a full-service spa. A variety of dining options, nearby hiking trails, and seasonal family-friendly amenities are available
Many customers praised the friendly and helpful staff, highlighting individuals like Robbie and Gabby for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, stained linens, and maintenance issues.
Amenities and Location
Guests enjoyed the beautiful location, multiple pools, and on-site dining options, although some noted that the property felt dated.
Mixed Experiences
While many had positive experiences, others reported significant issues with room assignments, maintenance, and overall satisfaction.
AA
Audrey
Dec 30, 2025
5.0
Another great stay at Hilton Tapatio. We had a nice quiet corner suite at the top of the resort. Yes it was a walk to all the amenities but as mentioned, it was quiet! The cleaning crew did a great job keeping the room clean and stocked. The falls cafe had great service as well. The one and only bar tender did a fabulous job keeping up with everyone's orders and was friendly. Shout out to Robbie at the front desk. He did a great job at check out 🍷
JY
John Young
Dec 25, 2025
3.0
Older hotel but in good condition. Except the bathtub faucet, which maintenance had to fix. Roads around the complex are very steep. They offer a gold cart pickup service, but it takes time. They advertise free parking, but it is not free. They charge a $39 resort fee, which includes parking. So they can, technically, say its free, but its a sleight-of-hand advertising.
NB
Nunya Beezwax
Dec 22, 2025
5.0
One of the nicest places I've ever visited. Like seriously. Everything was great, and the price is right. I felt like I got a whole lot more than what I paid for. Very friendly and helpful staff too. This will be my go-to hotel when visiting the Phoenix area.
LV
Luis Vazquez
Dec 22, 2025
5.0
The Hilton Phoenix Tapatio cliffs resort met every expectation to my vacation getaway! Robbie made the check in process fast and friendly, that set up the rest of the amazing service to come! Keith and Linda from Point in Tyme were very attentive to our every need. They made my dining experience one of the best. Then the next morning for breakfast Sara was helpful and attentive making sure that our morning started off great! The shuttle drivers also were friendly and got us where we needed to be! Our room was also exceptionally clean. Also for checkout Gabby was friendly, kind, and caring to our experience. It closed out our amazing weekend. My wife and I can’t wait to go back again!
JT
Jaffer Tariq
Dec 6, 2025
5.0
I recently stayed at the Hilton Phoenix Tapatio Cliffs Resort in Phoenix, Arizona, and it was an amazing experience from start to finish. The resort is beautifully located on the mountainside, giving stunning views of the valley and incredible sunsets. The property is huge, peaceful, and has a true resort vibe.
The rooms were spacious, clean, and very comfortable. The beds were perfect after a long day of exploring, and I loved waking up to the beautiful scenery right outside the window.
The pools were definitely a highlight ,especially the waterfalls and multiple pool areas spread around the resort. Whether you want to relax or enjoy some family fun, there’s something for everyone. The complimentary amenities were great, and the service throughout the resort was friendly, welcoming, and professional.
Dining options were also impressive. The on-site restaurants offered delicious food with great portion sizes, and the atmosphere was relaxing.
Overall, Hilton Phoenix Tapatio Cliffs is a wonderful getaway spot. Beautiful property, great service, clean facilities, and a perfect place to relax in Phoenix. Highly recommended .I would definitely stay here again! 🌵🏨✨
Frequently Asked Questions About Hilton Phoenix Tapatio Cliffs Resort
What accessibility features does Hilton Phoenix Tapatio Cliffs Resort offer?
The resort provides accessible parking and accessible elevators to accommodate guests with mobility needs.
Is breakfast available at the hotel?
Yes, breakfast is available at Hilton Phoenix Tapatio Cliffs Resort.
What swimming facilities does the resort offer?
The resort has seven outdoor pools, including a 138-foot water slide and a hot tub, but does not have indoor pools.
Are pets allowed at the Hilton Phoenix Tapatio Cliffs Resort?
No, pets are not allowed at this resort.
Does the resort offer free Wi-Fi?
Yes, Wi-Fi is available in public areas and there are public internet terminals for guest use.
What dining options are available at the resort?
There are five restaurants on-site, with options including vegan and vegetarian meals, room service, and bars.
Is parking available at Hilton Phoenix Tapatio Cliffs Resort?
Yes, the resort offers free self-parking as well as valet parking services.
What are the check-in and check-out times at the resort?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Can you recommend nearby places to visit or dine when staying at the resort?
Yes, guests can visit nearby locations such as Starbucks for coffee, Pointe In Tyme Grille for American dining, Cascades Cafe for dining and bar options, and the North Mountain Visitor Center for exploring the Phoenix Mountain Preserve hiking trails.
Are there local recreational activities near the resort?
Yes, guests can enjoy nearby recreational spots like Lookout Mountain Golf Course for golfing, and the Western Saddle Club for equestrian and gym activities.
Is public transportation or shuttle service available to get to the resort or nearby attractions?
The resort offers a local shuttle service that can help guests travel to and from the hotel and nearby locations.