Business Details
About
HotelHilton
The Hilton Garden Inn Phoenix North Happy Valley hotel is located in Arizona in the Northwest corridor of Phoenix, and conveniently close to the University of Phoenix Stadium (Home to the Phoenix Cardinals), Peoria Sports Complex (Home of Spring Training) and just a few blocks away from major companies like Honeywell, USAA, Chubb Insurance, and Wells Fargo Bank. Enjoy activities such as shopping, golf and restaurants within 1.2 miles from the hotel. We are easily accessible from the highway and have great views from almost anywhere in the hotel. With over 325 days of sunshine, the mountains as a great backdrop, and majestic sunsets and sunrises almost all year long, Phoenix, Arizona is a great place to be for business and pleasure.
Location
Hilton Garden Inn Phoenix North Happy Valley
1940 West Pinnacle Peak Road, Phoenix, AZ
85027, United States
Hours
Reviews
4.2
1,063 reviews
5 stars
576
4 stars
273
3 stars
110
2 stars
44
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor customer service, including unprofessional staff behavior and lack of responsiveness to guest concerns.
Cleanliness Concerns
Several guests reported issues with room cleanliness, including dirty bathrooms and unclean bedding.
Mixed Experiences
While some guests praised the friendly and accommodating staff, others had negative experiences that overshadowed their stays.
Breakfast Complaints
Guests expressed dissatisfaction with the breakfast options, including high prices and limited offerings.
Location and Amenities
The hotel is well-located with easy access to restaurants and highways, but some amenities were noted as outdated or in need of improvement.
- KPKT Potter3 days ago1.0Supports I.C.E.
- JFJeri Lynn FisherJan 3, 20265.0Clean rooms, very friendly staff. The first room I was assigned had a door that did not click shut, but the second room was fine. I felt safe and the room was quiet.
- RJRobert JenningsJan 2, 20265.0I recently stayed at this property with my wife for a nice Christmas vacation. Everything was top notch and a10 on a 10 scale. Kristie at the bar and Michael at the front desk made our stay very, very spectacular. The pool and jacuzzi are open late, the food is tremendously tasty, and the beds are more comfortable than you would expect at a Hilton garden inn. It's nice during this type of economy to find a property that does not "cheap out"nor nickel and dime hotel guests. If you are looking for a nice place to stay in the North valley area of Phoenix, go have a bite with Kristie at the bar, and make sure Michael checks you in at the front desk.
- LLLewis Yuan LoDec 13, 20251.0It is a terrible hotel with the worst room situation. One of the bed blankets has a blood stain…. There is a person or either AI assistant or not which will text me on how is my stay. After I test the guys about the disgusting blood stain. The guy just disappeared…. Worst of the worst hotel service ever in Hilton…. Won’t recommend anyone to go at all.
- CWCynthia McCloud WoodmanDec 8, 20255.0This is a nice basic hotel. Good value for the price. It's clean and fresh, no worn carpet or scuffed surfaces. The breakfast is a step above a typical continental breakfast. Special props to Glenda who greeted us at breakfast every morning. She's friendly, pleasant, and actual made us feel as though she enjoys her job! What a difference it makes to have a smiling, happy person serving you instead of someone who dishes out the compulsory "Good morning." Drawback is that the rooms with doors can be pretty noisy if it's occupied. The guy in the room next to us was talking so loudly on the phone, I could hear the person! I think he was on speaker phone. We'll be back!
Frequently Asked Questions About Hilton Garden Inn Phoenix North Happy Valley
What accessibility features are available at Hilton Garden Inn Phoenix North Happy Valley?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast available at Hilton Garden Inn Phoenix North Happy Valley?
Yes, breakfast is available for guests at the hotel.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Hilton Garden Inn Phoenix North Happy Valley provide free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel, including public areas and an internet terminal.
Are there any fitness or wellness facilities at the hotel?
Yes, the hotel has a free fitness center and an outdoor pool available for guests.
What are the parking options at the hotel?
Self-parking is available for free at the hotel.
Can you recommend nearby dining options around Hilton Garden Inn Phoenix North Happy Valley?
Nearby dining includes The Garden Grille & Bar for American cuisine, Ric's Smokehouse BBQ & Grill, Meatballz (Italian), and Lychee Kitchen (Chinese and sushi).
What nearby businesses might be useful for business travelers?
Nearby businesses include major companies like Honeywell, USAA, and Wells Fargo Bank, as well as conference and meeting facilities at the hotel itself.
Are there local services or shops near the hotel for guests' convenience?
Yes, nearby services include Discount Cleaners, Norterra Cleaners, and retail shops like Hayden's Closet; there are also fitness and swimming schools such as Aqua-Tots Swim Schools and Jr's Swim School.