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Hilton Garden Inn Phoenix Downtown

4.3
(1522 reviews)

Business Details

15 East Monroe Street, Phoenix, AZ
85004, United States
(602) 343-0006
https://www.hilton.com/en/hotels/phxdogi-hilton-garden-inn-phoenix-downtown/

About

HotelHilton
With a prime location near major offices, universities, pro sports arenas, and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for Freeport McMoran, Ernst and Young, and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games - all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features an original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambiance of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a cocktail on Floor 13 Rooftop Bar. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event. We offer an executive boardroom, two ballrooms, and flexible pre-function space for up to 100 guests. Transportation is easy with a two-minute walk to the Valley Metro Light Rail station, and PHX Airport just five miles away.

Location

Hilton Garden Inn Phoenix Downtown
15 East Monroe Street, Phoenix, AZ
85004, United States

Hours

Reviews

4.3
1,522 reviews
5 stars
930
4 stars
366
3 stars
112
2 stars
46
1 star
68

What are people saying?

AI-generated from recent customer reviews

Location

Guests appreciated the hotel's convenient location near downtown attractions, restaurants, and the convention center.

Service

Customer service experiences were mixed; while some staff were praised for their helpfulness, others were criticized for rudeness and lack of responsiveness.

Cleanliness

Overall, rooms were reported as clean, but there were multiple complaints about housekeeping not meeting expectations and issues with room cleanliness.

Parking

Valet parking was frequently mentioned as a downside due to high costs and limited availability, leading to frustration among guests.

Amenities

The rooftop bar and breakfast options received mixed reviews, with some guests enjoying the atmosphere while others found them overpriced and underwhelming.
  • GM
    Gino Martinez
    Feb 18, 2026
    5.0
    The Hilton was walking distance to making it to a Diamond Backs or Phoenix Suns game. The roof top bar was perfect to unwind from a day of training. I also took advantage of the gym. Excellent stay in you are in the downtown area.
  • KA
    Kalia A.
    Feb 5, 2026
    5.0
    I highly recommend this stay due to the excellent customer service, comfortable beds, and clean amenities. I loved that it was walking distance from shops, pharmacies, restaurants and close to great photo ops and touristy spots. Most importantly, it was also a block away from their local rail stops.
  • JP
    Jackie Powe
    Jan 29, 2026
    5.0
    The sales manager, Angie, worked hard to get our group's logistics all figured out when we needed a few rooms for a teacher conference. Excellent service! Thank you, Angie!
  • ZA
    zen altruism
    Jan 21, 2026
    1.0
    Price gouging. Waste of money. Could change homeless person's life with the cost of 1 night's lodging here. Every guest has this weight on their conscience, knowing the needy will suffer for this wastefulness
  • WN
    Will Noneya
    Jan 19, 2026
    5.0
    Came for a work thing at the Convention Center and this is a great location. The staff here were beyond helpful and professional. And the room was just what I expected, I have no complaints.

Brand Certified Facts from Hilton Garden Inn Phoenix Downtown

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Certified March 01, 2026Yext Knowledge Graph
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