Business Details
About
HotelHilton
The Hilton Garden Inn Phoenix Airport North hotel is located one mile from Phoenix Sky Harbor International Airport, with easy access to the Convention Center and Arizona State University via the Light Rail. Our Hilton Garden Inn hotel location provides accessibility to the US Airways Center, Chase Field and the University of Phoenix Campus. Our Hilton Garden Inn Phoenix Airport North hotel offers complimentary 24-hour airport shuttle service, wired and wireless high-speed Internet, a full service restaurant and lounge, meeting and banquet facilities, business center, fitness center and outdoor pool.
Location
Hilton Garden Inn Phoenix Airport North
3838 East Van Buren Street, Phoenix, AZ
85008, United States
Hours
Reviews
4.1
2,160 reviews
5 stars
1,079
4 stars
606
3 stars
238
2 stars
99
1 star
138
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting specific individuals who provided exceptional service.
Room Quality
While some guests found the rooms clean and comfortable, others reported issues such as uncomfortable beds, broken amenities, and cleanliness concerns.
Location
The hotel is conveniently located near the airport, but several reviews mentioned the surrounding area as sketchy with limited dining options.
Breakfast Pricing
Guests expressed dissatisfaction with the additional charges for breakfast, feeling it should be included in the room rate.
Shuttle Service
The airport shuttle service received mixed reviews, with some guests experiencing delays and issues with communication.
- MRMercedes Rosas5 days ago5.0.uy accesible, estacionamiento suficiente,habitaciones súper grandes y cómodas , lo único es que no incluye el desayuno sería un aplus pero bueno.😬
- ALashly laurenJan 3, 20265.0We have had two positive experiences staying here. It’s very convenient for getting to and from the airport. MJ at the front desk is lovely!
- TSTiffany SonnierDec 14, 20254.0Comfortable bed, easy online reservations and no need for front desk if you have the app. Good location if you are flying out with the 24 hr shuttle.
- GMGreg MartinDec 9, 20255.0Very convenient from the airport and to my meetings for the week. Not much around the hotel to walk to, but everything was an easy drive for places to eat and a few touristy sites. They have a decent grab and go market by the front desk and ample lobby area to sit and do some telework if needed. The room was comfortable and wrll maintained. The showers were hot with good pressure and the room had a mini fridge and coffee bar, although I didn't use it. Pretty much in line with what you would expect for a pretty new looking hotel. Cedric at the front desk was friendly and courteous. Would stay here again.
- EBEileen BarrettNov 29, 20251.0There was do much wrong with our room: the safe didn't work, the heat didn't work, the shower faucet was deep inside the shower so we had to stand under the water flow while adjusting the temperature. There was no makeup/shaving mirror and bad lighting. The timer on the microwave was an analog timer that did not move so if we didn't watch it, it would keep on going. The staff offered to send maintenance to the room, but we were out and i didn't want anyone in the room when we weren't there. When we got back, maintenance came but could not repair the heater. He offered us the chance to move, but i was repacking and had stuff all over and since we were checking out the next day we declined. This may be on me for not understanding but I thought breakfast was included. There was a $16 fee per person so we ate elsewhere.
Frequently Asked Questions About Hilton Garden Inn Phoenix Airport North
Does Hilton Garden Inn Phoenix Airport North offer free airport shuttle service?
Yes, the hotel provides complimentary 24-hour airport shuttle service to and from Phoenix Sky Harbor International Airport.
Are pets allowed at Hilton Garden Inn Phoenix Airport North?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hilton Garden Inn Phoenix Airport North?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is free WiFi available at Hilton Garden Inn Phoenix Airport North?
Yes, free WiFi is available in public areas along with public internet terminals.
Does the hotel have accessibility features for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and overall is mobility accessible.
What amenities are available for fitness and recreation at the hotel?
The hotel features a free fitness center, an outdoor pool, and a hot tub for guest use.
Is there a business center and meeting rooms available at Hilton Garden Inn Phoenix Airport North?
Yes, the hotel offers a business center and has 3 meeting rooms for conferences and events.
Are vegetarian and vegan meal options available at the hotel’s restaurant?
Yes, both vegetarian and vegan meals are available at the hotel’s full service restaurant.
What nearby educational institutions are close to Hilton Garden Inn Phoenix Airport North?
Gateway Community College, including its library and several campus buildings such as the Center for Entrepreneurial Innovation and the Center for Health Careers Education, are located nearby.
Can guests at Hilton Garden Inn access nearby dining options like Bill Johnson's Big Apple?
Yes, guests can enjoy nearby dining at Bill Johnson’s Big Apple steakhouse, which is close to the hotel and offers local dining experiences.
How can guests at the hotel conveniently get to local attractions such as the US Airways Center and Chase Field?
Guests can use the hotel’s complimentary airport shuttle in combination with the nearby Light Rail to easily reach local attractions like the US Airways Center and Chase Field.