Hampton Inn & Suites Phoenix North/Happy Valley

4.4
1113 reviews

About

HotelHampton Inn
Welcome to the Hampton Inn & Suites Phoenix North Happy Valley. Convenient Access to I-17 Corridor. Free WiFi, free breakfast, fitness center, pool, convenient shopping, restaurants, sports venues, and golf. Convenient access point to Flagstaff and Grand Canyon. For family or business travel, attractions and corporations nearby include Six Flags Hurricane Harbor, Shops at Norterra, as well as, Reach 11 Sports Complexes, American Express, Farmer's Insurance, USAA, and Cigna Health.

Location

Hampton Inn & Suites Phoenix North/Happy Valley
2550 West Charlotte Drive, Phoenix, AZ
85085, United States

Hours

Reviews

4.4
1,113 reviews
5 stars
685
4 stars
277
3 stars
88
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Candace and Barbara for their exceptional service.

Cleanliness

The hotel received mixed reviews on cleanliness, with some guests noting that rooms were spotless while others reported issues with housekeeping and maintenance.

Comfort and Amenities

Guests appreciated the comfortable beds and spacious rooms, but some expressed dissatisfaction with missing kitchen utensils and noise disturbances from neighbors.

Breakfast Quality

The breakfast was frequently mentioned as a highlight, with many guests enjoying the variety and quality of food offered.

Location

The hotel is well-located near shopping and dining options, making it convenient for guests.
  • MM
    Mandi Morris
    1 day ago
    5.0
    You all have the best rooms to sleep in
  • VK
    Vince K
    Jan 3, 2026
    4.0
    Barbara at the front desk was so nice to deal with while checking in. Maid staff were also very friendly. Convenient location off the freeway and close to shopping, restaurants and various stores. Only minimal downside was the noise that can carry between rooms (could hear a crying baby next door) but never affected our sleep. Then I think the corner of the entrance door was wedged against the frame because the door seemed difficult to open and would make a loud crack upon opening. Overall, a hugely positive experience
  • BM
    Beth McCoy
    Dec 31, 2025
    5.0
    Lovely place to stay.
  • KD
    Kat D
    Dec 31, 2025
    5.0
    Great spot to stay at overnight before heading to Grand Canyon. Near several stores to stock up on supplies as needed. Service was friendly and nice. Free parking. One of the towels did have makeup that was still visible (dark stains) on it but I do believe the towel was still washed/clean. I would come here again.
  • DG
    Daniel González
    Dec 1, 2025
    1.0
    Dissatisfied w/this room type, 2 QNS Studio Suite Non-Smoking. Suite was missing the basic kitchen utensils for a family of 5. The kitchen had no bowls, spoons, plates, trash can and the supposedly refrigerator and freezer were the size of a microwave. Yes, the freezer compartment was so small that nothing would fit. Additionally, couldn’t fit a half gallon of milk, drinks, etc. in fridge. The entire suite had a total of 2 small trash cans too. We stayed on the 3rd floor and we could hear the upstairs neighbors or guests walking or stomping. We couldn’t get a good night sleep on our 3-night stay. Either the upstairs guest was not being considerate or the building structure was weak. We did complain w/the front desk. Unfortunately, the stomping would not stop. My expectation was that Hampton Inn (HI) would offer the same basic amenities as their sister Hotel chain, Homewood Suites (HS). We’ve had positive experiences at HS. Too bad that HI didn’t meet our expectations. Their suites need a TRUE kitchen. Will not stay at HI again.

Frequently Asked Questions About Hampton Inn & Suites Phoenix North/Happy Valley

What are the check-in and check-out times at Hampton Inn & Suites Phoenix North/Happy Valley?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer free breakfast?

Yes, free buffet breakfast is available for guests.