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Hampton Inn & Suites Phoenix Downtown

4.3
(1179 reviews)

Business Details

77 E Polk St, Phoenix, AZ
85004, United States
(602) 710-1240
https://www.hilton.com/en/hotels/phxcthx-hampton-suites-phoenix-downtown/

About

HotelHampton Inn
The Hampton Inn & Suites Phoenix Downtown is only four miles from Phoenix Sky Harbour Airport, and located in the heart of Downtown Phoenix. Our hotel is adjacent to the ASU downtown campus, and blocks from Fortune 500 companies like Ernst & Young and JP Morgan Chase. Walk to events at Phoenix Convention Center, restaurants at CityScape, Sun games and events at PHX Arena, and Diamondbacks games at Chase Field all within a mile of our hotel. Every room offers complimentary WiFi, a 50-inch HDTV, mini-refrigerator, coffeemaker, and desk with ergonomic chair. Looking for a little more space? Our Suites are perfect with a living area, sofa bed, microwave, mini-fridge, and bar sink: some suites also have picture windows for great views over downtown. Grab a drink and light eats at Downtown 77, located on site. Wake up each day to free hot breakfast, including freshly baked waffles, oatmeal, eggs, bacon, fruit, and pastries. There's always free hot coffee and tea in the lobby, a nice treat on your way in or out the door. Grab a Hamptons On the Run Breakfast Bag if you're in a hurry on weekdays, or pick up snacks and drinks anytime at our Suite Shop. Our fitness center, guest laundry room, and business center are open daily, and our meeting room has plenty of natural light and all the latest technology for successful events in Phoenix.

Location

Hampton Inn & Suites Phoenix Downtown
77 E Polk St, Phoenix, AZ
85004, United States

Hours

Reviews

4.3
1,179 reviews
5 stars
736
4 stars
242
3 stars
81
2 stars
33
1 star
87

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the cleanliness of the rooms and hotel overall.

Staff Service

Many reviews highlighted the friendly and accommodating nature of the staff, with specific mentions of individuals who provided exceptional service.

Breakfast Quality

The complimentary breakfast received mixed reviews; while some found it excellent, others criticized it for lack of flavor or variety.

Parking Issues

Numerous customers expressed frustration over the parking situation, citing high valet fees and limited options for self-parking.

Location

The hotel’s location was frequently noted as a positive aspect, being close to downtown attractions and amenities.
  • KK
    Kim双人
    1 day ago
    5.0
    Room is clean and comfortable ~ front desk people are nice and warm welcome. Free coffee and tea are great~ Only breakfast is too simple.
  • MS
    Manda Silva
    Feb 15, 2026
    5.0
    Great rooms, very clean and hotel staff is great. Free breakfast, they also have a dinner services available. Stayed here for 4 nights while I attended the Travel Adventure Show for work.
  • MB
    Monica B
    Feb 14, 2026
    3.0
    The location was perfect and close to many amenities and transportation. The room was very clean, but the bed was old and not comfortable. Friday night was very loud with noise all night in the hallways. The free breakfast was very convenient.
  • AB
    A Behounek
    Feb 13, 2026
    5.0
    The nicest Hampton I have stayed at. Great location and very clean. Front desk staff were friendly and attentive. Breakfast was surprisingly very good. Walking distance to arena and chase field. Highly recommend
  • PK
    Peter Koss
    Jan 29, 2026
    5.0
    Hotel is clean, convenient, friendly and accommodating - stayed here my last 4 trips to Phoenix and would recommend to anyone coming to the area - all the staff are amazing, especially Jordan - she is friendly, bubbly, outgoing and approachable - very funny and knowledgeable about the area - great place and people

Frequently Asked Questions About Hampton Inn & Suites Phoenix Downtown

What accessibility features are available at Hampton Inn & Suites Phoenix Downtown?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included in the stay at Hampton Inn & Suites Phoenix Downtown?

Yes, the hotel provides free hot breakfast daily, including options like freshly baked waffles, oatmeal, eggs, bacon, fruit, and pastries.

Brand Certified Facts from Hampton Inn & Suites Phoenix Downtown

Hampton Inn & Suites Phoenix Downtown partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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