Business Details
About
Hotel
The Hampton Inn & Suites Phoenix Downtown is only four miles from Phoenix Sky Harbour Airport, and located in the heart of Downtown Phoenix. Our hotel is adjacent to the ASU downtown campus, and blocks from Fortune 500 companies like Ernst & Young and JP Morgan Chase. Walk to events at Phoenix Convention Center, restaurants at CityScape, Sun games and events at PHX Arena, and Diamondbacks games at Chase Field all within a mile of our hotel. Every room offers complimentary WiFi, a 50-inch HDTV, mini-refrigerator, coffeemaker, and desk with ergonomic chair. Looking for a little more space? Our Suites are perfect with a living area, sofa bed, microwave, mini-fridge, and bar sink: some suites also have picture windows for great views over downtown. Grab a drink and light eats at Downtown 77, located on site. Wake up each day to free hot breakfast, including freshly baked waffles, oatmeal, eggs, bacon, fruit, and pastries. There's always free hot coffee and tea in the lobby, a nice treat on your way in or out the door. Grab a Hamptons On the Run Breakfast Bag if you're in a hurry on weekdays, or pick up snacks and drinks anytime at our Suite Shop. Our fitness center, guest laundry room, and business center are open daily, and our meeting room has plenty of natural light and all the latest technology for successful events in Phoenix.
Location
Hours
Reviews
4.3
1,162 reviews
5 stars
723
4 stars
240
3 stars
80
2 stars
34
1 star
85
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests found the rooms to be clean and well-maintained, although some reported issues with specific items missing or needing attention.
Customer Service
Staff interactions received mixed reviews; while many praised the friendliness and helpfulness of staff, others reported rude or unhelpful service.
Location
The hotel is well-located near restaurants and attractions, making it convenient for guests, though some expressed concerns about safety in the surrounding area.
Parking Issues
Guests frequently complained about the lack of on-site parking and high valet fees, with many finding the parking situation frustrating.
Breakfast Quality
The complimentary breakfast was generally well-received, with many guests enjoying the variety and quality, though some noted inconsistencies.
- LRLani Ray2 days ago5.0The rooms are so nice and the staff were great
- IOIan O'Dowd3 days ago5.0Honest review. Excellent staff, free breakfast was great, room was clean and tight. Very impressed 👏
- LCL CNov 15, 20255.0Great location! Large rooms and a great workout room!
- CCChip ConerlyNov 6, 20254.0I didn’t like the downtown location; traffic and parking was a real bummer.
- LLLuke LenertzOct 27, 20254.0This is a solid Hampton Inn & Suites. The building is a bit older, but the rooms appear to have been nicely renovated. I stayed in a king suite with a Peloton, and it was a comfortable stay overall — though the room did have a bit of a funky smell. I also experienced a $350 billing discrepancy, which was eventually resolved after two days and a few calls to the front desk. Despite that hiccup, I’d still rate this a good stay overall.
Frequently Asked Questions About Hampton Inn & Suites Phoenix Downtown
What accessibility features are available at Hampton Inn & Suites Phoenix Downtown?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included in the stay at Hampton Inn & Suites Phoenix Downtown?
Yes, the hotel provides free hot breakfast daily, including options like freshly baked waffles, oatmeal, eggs, bacon, fruit, and pastries.
Does Hampton Inn & Suites Phoenix Downtown allow pets?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times for the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there free WiFi available at Hampton Inn & Suites Phoenix Downtown?
Yes, complimentary WiFi is available in public areas of the hotel, and there are public internet terminals as well.
Are there fitness facilities available to guests?
Yes, there is a free fitness center on-site equipped with elliptical machines and treadmills.
Does the hotel offer parking options?
The hotel provides parking as well as valet parking services for guests.
What nearby public transportation options can help me reach Hampton Inn & Suites Phoenix Downtown?
Guests can use the ASU Shuttle Stop - Downtown Campus or visit Central Station Phoenix, a landmark community center located nearby, for convenient transit access to and from the hotel.
Are there any nearby fitness centers guests might want to visit?
Yes, the WestinWORKOUT Fitness Center is located nearby and offers additional gym and sports facilities for guests.
What nearby places should I consider visiting during my stay at Hampton Inn & Suites Phoenix Downtown?
Guests can visit the ASU Downtown Phoenix Campus, explore the City Café for dining, or attend events at the Phoenix Convention Center, all within a short distance from the hotel.