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Hampton Inn Phoenix-Biltmore

4.4
(898 reviews)

Business Details

2310 East Highland Avenue, Phoenix, AZ
85016, United States
(602) 956-5221
https://www.hilton.com/en/hotels/phxehhx-hampton-phoenix-biltmore/

About

HotelHampton Inn
Stay in the coveted Biltmore Corridor of Phoenix at the Hampton Inn-Phoenix/Biltmore Area hotel located just minutes to the thriving entertainment district at Biltmore Fashion Park. Experience lively dining, shopping and entertainment options. We'll even help you get there with free shuttle service within a 3 mile radius and daily scheduled airport shuttle. Spend an interesting day discovering nearby Heard Museum and Wrigley Mansion. If you'll explore further, you'll find us easily within reach to Camelback Corporate Corridor, Downtown Phoenix, Glendale Sports Arenas and Scottsdale's trendy shopping area. The Biltmore region also offers some of the best outdoor fun such as horseback riding, Jeep desert tours and more.

Location

Hampton Inn Phoenix-Biltmore
2310 East Highland Avenue, Phoenix, AZ
85016, United States

Hours

Reviews

4.4
898 reviews
5 stars
568
4 stars
205
3 stars
60
2 stars
24
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews praised the friendly and accommodating staff, highlighting exceptional service from specific employees.

Room Quality

Feedback was mixed; while some found rooms clean and spacious, others reported outdated furnishings and maintenance issues.

Breakfast Experience

The complimentary breakfast received positive remarks for variety and quality, though some noted it ran out early or lacked options.

Cleanliness

Overall cleanliness was appreciated, but several guests reported issues with dirty rooms and maintenance problems.

Location

The hotel’s location was frequently mentioned as convenient, with easy access to shopping and dining.
  • JW
    Jim Wiseman
    Feb 13, 2026
    4.0
    The room was beautiful, the staff were friendly, and the breakfast was included. A nice size pool to enjoy and some snack options in the lobby. The only thing I didn't like was the distance to work. I should note that I was in town on business and did not book the room myself, so my issue may not be your issue. That being said, I would stay again happily.
  • TE
    Trissy E
    Feb 13, 2026
    1.0
    This is a dump! For almost $300 a night on a Thursday. I did not expect this. I used 60,000 points to have a nice clean spacious room. That’s the opposite of what I got. Old dirty and didn’t even get any diamond member perks. The girl at the desk was rude and the elevator had spilled milk all over the wall and floor: False advertising!! The tv is also blue.
  • BC
    Beth Christian
    Jan 31, 2026
    1.0
    The worst for the money. Light bulb in bathroom burned out for 2 days, cold showers for 2 days, elevator out of service for 3 days. Would not recommend and won’t stay again.
  • SB
    Summer Baker
    Jan 21, 2026
    5.0
    Had an enjoyable two night stay at this hotel and it'll definitely be the one we recommend to friends and family. Although rooms are a bit dated, they were very large and very clean. I am not typically a "free hotel breakfast" gal, but this one was actually excellent! Multiple hot breakfast item options, fresh fruit and juices, etc. The staff was incredibly friendly and it was overall a very pleasant experience.
  • DH
    Debbie Hoke
    Jan 14, 2026
    5.0
    I travel every month for work. I have a choice of any hotel in the area. Of all the hotels I stay in, I consistently choose Hilton, due to their quality standards and outstanding service. In this area (I am here 8 mos out of 12), I always choose the Hampton Inn Phoenix- Biltmore, Hilton hotel. I stay 2-3 weeks a month, and the staff is phenominal! The rooms are comfortable, clean and spacious. Breakfast is consistently good, the pool and hot tub are clean, there is covered parking the cleaning staff is friendly and accommodating. It is centrally located to shopping, resturants and business I recommended it for a day, or a month. You will not be disappointed.

Frequently Asked Questions About Hampton Inn Phoenix-Biltmore

What types of parking and accessibility features does Hampton Inn Phoenix-Biltmore offer?

Hampton Inn Phoenix-Biltmore offers accessible parking and an accessible elevator for guests with mobility needs.

Is breakfast included during the stay at Hampton Inn Phoenix-Biltmore?

Yes, the hotel provides a free buffet breakfast for its guests.

Brand Certified Facts from Hampton Inn Phoenix-Biltmore

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Certified March 01, 2026Yext Knowledge Graph
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