Location.com logo
Brand Certified

Embassy Suites by Hilton Phoenix Downtown North

4.5
(1400 reviews)

Business Details

10 East Thomas Road, Phoenix, AZ
85012-3114, United States
(602) 222-1111
https://www.hilton.com/en/hotels/phxeses-embassy-suites-phoenix-downtown-north/

About

HotelEmbassy Suites
Settle in for a relaxing stay at our Embassy Suites by Hilton Phoenix Downtown North hotel. Located in the city's midtown/downtown Central Corridor, we are just seven miles from Phoenix Sky Harbor International Airport (PHX) and two miles from the Phoenix Convention Center. Our location adjacent to the Thomas/Central Metro Light Rail station, gives you easy access to area attractions such as Chase Field, Mortgage Matchup Center, Comerica Theater, ASU Downtown Campus, Symphony Hall, Phoenix Sky Harbor International Airport as well as downtown Tempe and downtown Mesa. Start your day with a free made-to-order breakfast featuring omelets with your choice of fillings, potatoes, bacon, fruit, pastries and more. Later each evening, join us for drinks and snacks at the complimentary Evening Reception* in the beautiful atrium lounge or enjoy a delightful dinner at our Salt River Tavern. Relax in a two-room suite with a private bedroom and a separate living room with a sofa bed, perfect for families or business travelers. Amenities include complimentary WiFi, sofa bed, wet bar, mini refrigerator, microwave and 55-inch flat-screen TV. Stay active with a workout in our fitness center or take a dip in the indoor heated pool. Stay productive in our business center or host a meeting or special event in our 2,100 sq. ft. flexible event space.

Location

Embassy Suites by Hilton Phoenix Downtown North
10 East Thomas Road, Phoenix, AZ
85012-3114, United States

Hours

Reviews

4.5
1,400 reviews
5 stars
963
4 stars
263
3 stars
79
2 stars
39
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, staff interactions were mixed; while many guests praised friendly and helpful employees, some reported unprofessional behavior and poor service at the front desk.

Room Quality

Guests had varied experiences with room cleanliness and maintenance, with some reporting issues like odors, leaks, and unclean conditions, while others found rooms spacious and well-kept.

Breakfast Experience

The breakfast received positive feedback for variety and quality, particularly the made-to-order omelet station, but some guests expressed disappointment with certain items and service during busy times.

Location & Amenities

The hotel is well-located near attractions and offers good amenities, including a bar and evening receptions, but parking fees and noise from the surrounding area were noted as drawbacks.
  • AS
    Andra Stowe
    3 days ago
    5.0
    I don’t think I have ever enjoyed a hotel stay more. From the incredibly warm welcome and goodie bag at the front desk to the unbelievable view from our balcony…. This hotel was pure heaven! The bathroom was HUGE with plenty of room for two of my daughters and I to get ready. We loved having a separated sleeping/hanging out space. The beds were amazingly comfortable and the breakfast has got the be in my top 5 of all the hotels I have ever stayed at. Every item of food was fresh, tasted wonderful AND there was plenty! Though we saw plenty of others when we left our room, the room itself was amazingly quiet. We especially loved the geometric view as we rode the glass elevators to and from our floor.
  • CR
    Carlos Ray
    3 days ago
    5.0
    Beautiful hotel. Customer service is great and always willing to help.
  • TT
    Thehighliferanch
    Feb 6, 2026
    5.0
    Great location. Friendly staff (especially Shaina at the front desk) Awesome bar area with engaging bartenders!
  • AF
    Anthony Fornville
    Jan 26, 2026
    5.0
    Loved it had a awesome time staff was great and the bartenders funny had a great time talking about sports and the city
  • MF
    Michelle Flood
    Jan 25, 2026
    5.0
    Friendly hospitality team. Great location...near the light rail. Walking distance to The Heard!

Frequently Asked Questions About Embassy Suites by Hilton Phoenix Downtown North

What are the check-in and check-out times at Embassy Suites by Hilton Phoenix Downtown North?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Does the hotel offer free WiFi to its guests?

Yes, complimentary WiFi is available in public areas, including public internet terminals.

Brand Certified Facts from Embassy Suites by Hilton Phoenix Downtown North

Embassy Suites by Hilton Phoenix Downtown North partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: