Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Performance
While some guests highlighted friendly and accommodating staff, others reported rude and unprofessional behavior from certain employees, particularly management.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, describing them as good with a decent variety, although some noted that certain items could be improved.
Customer Service Issues
Several reviews mentioned significant issues with customer service, including problems with reservations, refunds, and staff responsiveness.
Noise Concerns
Multiple guests reported disturbances from noise, either from other guests or external sources, impacting their overall experience.