Business Details
About
Hotel
Located in Phoenix,AZ, the Best Western Downtown Phoenix is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
911 reviews
5 stars
512
4 stars
232
3 stars
93
2 stars
28
1 star
46
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally clean and spacious, but some guests reported issues with cleanliness and maintenance, such as dirty carpets and broken fixtures.
Customer Service
Service quality varies; while some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor handling of issues.
Location
The hotel is conveniently located near downtown attractions and the convention center, but some guests felt the surrounding area was sketchy or unsafe.
Breakfast and Amenities
The complimentary breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking. Amenities like the pool and basketball court were appreciated.
Parking Fees
Guests expressed frustration over unexpected parking fees, which were not clearly communicated during booking.
- DADiana ApolinarNov 3, 20255.0We stayed here for work. I did not get an opportunity to picture the room. The rooms are very spacious. We have two queen with a sofa area. They have a sink (no kitchenettes) and fridge. They offer free breakfast. The pool and hot tub is very clean and they have a great outdoor seating area. They have a basketball court. They offer small complimentary toiletries you may have forgotten. When being dropped off from the airport I questioned the area however, it was very safe and we never had any homeless or panhandlers near the property. We walked to the convention everyday and it was safe. There are areas you can cut across to get there quicker, these areas are safe and beautiful. There aren't many eating options near by. The closes convenience store is a circle k that doesn't feel very safe. We actually witnessed people stealing there. There are some bars in walking distance. On one side of downtown you have younger vibe bars and the other is more mature bars. There is a movie theater near by. I definitely recommend this hotel.
- RBRodrigo BarraganNov 2, 20255.0Reasonably priced and located in a place with lots of things to do and places to eat.
- DEDave EdisonNov 2, 20254.0Not a bad place but other people staying there do not care about other people trying to sleep. Only care about themselves at 1am. Average hotel but the rooms were clean.
- CSChiwoo SongOct 26, 20251.0I had a terrible experience at that hotel. When I checked in they gave me a wrong room key. I didn’t realize it at the moment, but I ended up meeting other guest enterred room when lying on bed. Both of us experienced unpleasant situations, and I had to explain what was happening to me. They took more than 30 minutes to figure out and find proper room. And I had to wait patiently for the process to complete. Eventually, I had to move to the room that I had originally been assigned. No pne apologized this event to me. When I attempted to check out earlier, I had already checked out the previous night. The tall black man attempted to charge me more if I wanted to check out. He created a huge commotion and refused to apologize.
- MNMolly NovakOct 24, 20255.0We stayed at the Best Western Downtown Phoenix for two nights while my husband was having surgery at the hospital nearby. The location was perfect—only about 5 minutes from the hospital—which made everything so much easier. The room was very clean and comfortable, and the front desk staff were incredibly kind and helpful. They really made a stressful time a lot more comfortable for us. Yes, you do pay for parking, but it’s very reasonable compared to other hotels in downtown Phoenix. I also loved that they have a little marketplace with snacks and drinks, which was super convenient when we didn’t want to go out. Highly recommend this hotel, especially if you’re visiting the hospital or just need a nice, welcoming place to stay in downtown Phoenix!
Frequently Asked Questions About Best Western Downtown Phoenix
Is breakfast included at Best Western Downtown Phoenix?
Yes, Best Western Downtown Phoenix offers free breakfast to all guests.
Does Best Western Downtown Phoenix have a fitness center?
Yes, the hotel features a fitness center for guest use.
Is the Best Western Downtown Phoenix a smoke-free property?
Yes, this is a smoke-free property ensuring a clean and healthy environment for all guests.
Is Wi-Fi available at Best Western Downtown Phoenix?
Yes, free Wi-Fi is available throughout the hotel for guests to stay connected.
What is the address and location of Best Western Downtown Phoenix?
The hotel is located at 620 N 6TH ST, Phoenix, AZ 85004-2149, United States.
What are the operating hours of Best Western Downtown Phoenix?
The hotel is open 24 hours a day, 7 days a week, ensuring you can check in or out at your convenience.
Are there other hotels near Best Western Downtown Phoenix?
Yes, nearby hotels include Holiday Inn Express and other Best Western locations, providing guests with additional options.
What nearby attractions can I visit around Best Western Downtown Phoenix?
Guests can visit the Downtown Phoenix Museum of Gentrification and Space 55 theatre, both located nearby for cultural and entertainment experiences.
Are there medical facilities close to Best Western Downtown Phoenix?
Yes, the Cancer Institute at St. Joseph's Hospital and Medical Center, and several doctors and medical centers are located nearby for your healthcare needs.
Where can guests find coffee or juice near Best Western Downtown Phoenix?
Nearby, guests can enjoy beverages at Kwench Juice Cafe Arizona Center and The Emerson Espresso Preservation Lounge, great spots for smoothies and coffee.