SureStay Plus by Best Western Mesa Superstition Springs

Reviews

• KS

  Karlan Stephenson

  Mar 9, 2026
  3.0
  The room was ok- expensive! The breakfast is better than usually expected , however the lady in charge has a sour attitude and never seems to make enough hot additions at any given time . Really hard to have a good hot meal with everything needed. The pool area is full of mosquitoes or biting flies. Brianna was the only Bright light….her positive & incredibly sweet nature make each & every time you walk by the front reception a positive experience.
• MV

  Ms V

  Feb 27, 2026
  2.0
  Had to stay here unplanned after coming in from out of town. Clean, new, good room amenities - including coffee machine. FAR TOO expensive. Even with a discount ! Nice there's NO SMOKING 🚭, NO PETS 😁 Checked in (no fault of hotel) pretty late from airport. Asked for late checkout - was given half hour, though other guests that checked in right after me I witnessed got more time. Front desk also called room to "give me a heads up" like while I was getting ready to leave, just out the shower (very nice too) at 11:18 AM , when I had 12 more minutes. Only can say the manager (female) was there. Didn't get to meet her, she was speaking to employees. Also only can say a great thing was the TV location of my double, first floor, near front desk room was logistically nice in that I could watch while in shower, at the sink via the mirror 🪞. Other than that I am giving 2 stars 🤩 for pricey, room too close to service (laundry) area, employees were speaking loud in the AM BEFORE 11 AM. View non - existent for my particular room
• SS

  Susan Schlatter

  Feb 25, 2026
  2.0
  Rooms are not very soundproof. Good news is there’s wood floors instead of carpets. Definitely a more rundown hotel. The front girl Shelby very friendly cordial coming and going. There’s a very large man that is at the desk. Also, he never speaks. Doesn’t say hello doesn’t greet you coming or going. Probably won’t stay here again.
• DK

  Diann Klos

  Feb 20, 2026
  1.0
  Very unfriendly staff with checkin. (Moran) Told they couldn't find reservation and questioned whether we had correct address....looked for reservation without listening to me spell the last name...told us we could cancel our reservation if we couldn't do the steps.THE ELEVATOR IS BROKEN!!! Heard him say the exact same thing to 2 other guests on different days!!! I asked if they could carry our suitcases up the steps for us. (Senior Citizens)Had to ask several times before the other gentleman sitting at desk, doing nothing, finally did. Night desk attendant greeted us when we returned from dinner, asked if we needed anything and said good night. What a difference from the 2 guys whom didn't even have eye contact with us when we checked in. Room very outdated. Noisy exhaust fan and heater. Bed old with spring box that made Loud noises every time someone got in and out of bed. Uncomfortable 😣 House keep was very nice and friendly ..we were there 4 nights and really didn't need them to clean our room, but they kindly exchanged towels that we brought to them every day.
• TP

  Tana Palmer

  Feb 14, 2026
  3.0
  Our stay was disappointing. Though this was a convenient location, it was not in good repair. Our room's shower head was coming free of the wall, the window was not sealed and we could hear every sound from the pool. There was a gap of around an inch beneath the door and we could hear people shouting and moving around all night long. There was construction (February) so that was also noisy. The breakfast food provided was disappointing and unappealing.

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