Holiday Inn Phoenix-Mesa/Chandler by IHG

Reviews

• MM

  Miguel Martinez

  Jan 5, 2026
  5.0
  Muy limpio bastante espacio buen servicio traa amable de parte del personal
• VN

  V N

  Jan 3, 2026
  1.0
  We stayed at this hotel before and had a great experience—everything was working well and the staff was very kind. Unfortunately, this year was a complete disappointment. The hotel is hosting a large soccer tournament, and there are many teams staying here. Despite being fully booked, the manager is on vacation, and several things are not working properly. Every time we asked for help or solutions, the answer was simply “no.” Overall, the lack of management and poor organization made this stay a disaster compared to our previous visit.
• KD

  Kate Daly

  Dec 30, 2025
  4.0
  I read many reviews before I arrived and was impressed with how comfortable everyone said the beds were. I am here to tell you That this was the most comfortable bed I have ever slept in. I am typically a serious insomniac but I crashed immediately and slept Like a dream! The room was nice, nothing super fancy but very clean With a nice stepping shower e a motion sensor light in the bathroom and nice lighting from behind the bathroom mirror. I took some points from my rating because the cafe closed early for dinner on "slow nights" so not knowing this intending to eat late, I missed my chance for dinner two nights in a row. They had a little shop with snacks and drinks so I didn't go hungry but I would have preferred to try the cactus Cafe I think it is called. I was also giving contradictory information by the various staff members I spoke to about the timing of things. The buffet breakfast was very nicely presented aunt had a nice selection but not very hot neither was the bacon, though that last was very tasty. The man who seemed to be in charge of the breakfast was very helpful and friendly. All the staff were very nice and friendly, just something to have different information from the other about when things close and what days things were open and such. Unfortunately I did not have a chance to take a dip in the spa but the spa and pool looked lovely. The location is just off i-60 which was very helpful getting to and from places in the East valley. Unfortunately my room overlooked the low roof loaded with coolers and internet discs and wires and mechanical stuff so my view left a lot to be desired but if I live looked beyond that and looked beyond the i-60 just beyond that, I had a lovely view of the Superstition Mountains and that was beautiful. Everywhere I walked in the general area was clean and housekeeping always seemed to be bustling around working on things. There is an ATM near the lobby elevator and the display of brochures for entertainment purposes. There is also a bar open everyday but Sunday. I did not have time to visit it but I'm sure it was nice. I thought the pricing was reasonable and I would stay there again with specific requests about where my room would be located so I would have a better view. I do recommend this Holiday Inn.
• BK

  Brian kraayenhof

  Dec 30, 2025
  5.0
  Older building but the rooms are clean, kept up, they have great service. The breakfast in the morning is good and Raul the host in the morning is friendly and great to talk to. We stayed here seven days and looked forward to seeing him in the morning The motel in a good location for us and easy to navigate to a lot places from there.
• BG

  Best Gamer

  Dec 20, 2025
  5.0
  Extremely clean bed and restrooms, yummy and delightful breakfast. Friendly and professional customer service. Would visit again.

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