Candlewood Suites Mesa - Phoenix East by IHG

Reviews

• MB

  Marge B.

  1 day ago
  5.0
  Wonderful Stay
• RB

  Richard Baldenegro

  3 days ago
  5.0
  Great customer service
• LB

  Leslie Beridon

  Feb 27, 2026
  3.0
  3 night reservation. Here for work, long hard days! The last 2 nights the place has been full of dozens of children. They have been running, screaming, banging etc... Sounds like they are going to come thru the ceiling. Running and screaming down the hallway. Called the front desk and was informed they can't inforce any noise issues until 10 pm. I would check out tonight and drive home if I wasn't exhausted. Room was great. Staff was amazing! But definitely wasn't relaxing after a long day.
• MM

  Michelle

  Feb 5, 2026
  3.0
  I will preface this review with I was in the hotel/resort business for 13yrs. I have built hotels from the ground up and Managed multiple hotels simultaneously. With that being said I was disappointed in this property. I don’t believe it’s even a year old and the interior looks like it’s been open for years. The 3 employees that stood out with exceptional service was the 2 front desk gentleman and the maintenance guy. They were all extremely friendly and personable. I will say the view from my room was amazing but the room itself needed some work. There was no closet, but they had a basket on the floor with hangers and an iron inside of it. The bathroom floor/counters were rough looking. They looked dirty but weren’t. It was from the build out of the hotel. They only had 1 coffee pot for the entire hotel and it was broke one of the mornings we were there. They don’t serve breakfast (which is fine because they have a full kitchen) so we had to venture out to find a coffee shop. Laundry…machines were dirty inside as was the floor. The washer took 90min to wash a handful of items and the dryer shut off before the 30 min was finished. The hallway floors were very dirty. They weren’t vacuumed the whole time we were there. The parking is large and well lit and across the street there are food options. I almost never give a bad review but with the rates as they are right now due to “high season” I expected better.
• KS

  Kelli Shaw

  Jan 22, 2026
  5.0
  Clean room, very comfy bed, the kitchenette was great! We only stayed one night but everything was to our liking. One thing to note; they charge you $3.25 for parking and put a $50 hold on your card for incidentals. That wasn’t a problem per se but it seemed strange to pay $3.25 at check- in for parking (shrug?). Breakfast is not offered but the kitchenette comes with utensils, cookware, etc. which would be convenient for anyone staying longer than one night. There is a free laundry service offered that we didn’t utilize but that seemed like a nice amenity for guests.

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