We’re off 1-10 at the Bullard Exit and six minutes to Goodyear Airport. Luke Air Force Base and PV-303 Business Park are within a 12-minute drive. Goodyear Ballpark is less than four miles away. The giant media wall at our game center is hard to miss. Enjoy free WiFi.
Many customers reported issues with room cleanliness, including unclean bedding, dirty bathrooms, and hair or crumbs found in rooms.
Staff Service
While some guests praised the friendly and helpful staff, others experienced rude or unprofessional behavior, particularly at the front desk.
Room Size
Several reviews mentioned that the rooms were small and lacked adequate storage or furniture, making them feel cramped.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found the food to be cold or of low quality.
Value for Money
Guests expressed concerns about the pricing, feeling that the hotel was overpriced for the quality and amenities provided.
VC
VITOR CHAN
Nov 10, 2025
3.0
Hilton version of thrifty Motel 6, clean and neat but room’s power outlets are all out of place, not very business professional friendly set up, and noisy AC system
GG
Gretch
Oct 30, 2025
5.0
I like this hotel so much,, everytime i decided to do staycation i always choose this hotel, because the location is perfect close to the i-10 and too many stuff nearby. And cleanliness is important to me thats why they deserve 5 star. The other thing is the breakfast is good and the cook is very friendly and accommodating, her Name is Josephine .she always the breakfast area is neat and clean , that is very important to all guest . I surely will b back at this hotel again , when me and my Boyfriend will decide a staycation in the westside .
HH
Heather Holt
Oct 24, 2025
5.0
Very friendly staff! Rooms are so clean! Beds are especially comfortable (and you don't want to get up!) BIG game room. Also has a billiards table. Gym is clean and machines are pretty up to date. I felt very safe here, even no worries about my new car!
CG
Carla G.
Oct 17, 2025
4.0
Came out to see my sister graduate from GCU she lives in Goodyear and this was honestly such a good find
Hot breakfast in the mornings from eggs, hard boiled eggs, toast, Bagels, English muffins, cereal, yogurt and Toppings, pancakes, juices, hot tea and coffee and an open concept layout. They had a pool table and games. Decent gym, just had to tell the staff every morning to put towels and sanitizer wipes. Probably time to replace the yoga Mats. The rooms were quaint little small but ok, bathroom had the shampoo, conditioner and body wash, we did have to tell them that our body was was empty...but they quickly refilled it. They do every other day for cleaning. Staff was nice too. It had a gas station and places to eat right in the same plaza. Beds cozy, pillows nice, blankets nice too nothing harsh or hard/firm. Smelled nice as well. Water canteen refill spot and lobby bathrooms. Over all great find
AW
Ashlee Wright
Oct 16, 2025
5.0
We had a family emergency and needed a room on a dad by day basis, the place was excellent. Smells fresh and clean when you walk in. Easy to get to not far from the hospital(we were at). The room we had was a double queen the bed was comfortable with comfortable pillows. I liked that they had shampoo and conditioner and body wash in the shower. The water pressure was great for my thick hair. Very clean everywhere in the hotel. It was nice having restaurants in the parking lot to pick from. Plenty of outlets to charge all our devices and still have open plugs. You could not hear the other guests when they would leave their room or have their TVs on. We did see a gym, on the first floor. Even a giant connect four game and pool table. Plenty of room in the lobby for eating breakfast. They were TVs on the walls with something different on each TV. The breakfast was good, coffee/tea 24/7. They had a printer and computer for you to use as well. I highly recommend this hotel.
Frequently Asked Questions About Tru by Hilton Goodyear Phoenix West
What are the check-in and check-out times at Tru by Hilton Goodyear Phoenix West?
Check-in time is 4:00 PM and check-out time is 12:00 PM at Tru by Hilton Goodyear Phoenix West.
Is breakfast included with a stay at Tru by Hilton Goodyear Phoenix West?
Yes, breakfast is available for free to guests at Tru by Hilton Goodyear Phoenix West.
Does Tru by Hilton Goodyear Phoenix West allow pets?
Yes, pets including cats and dogs are welcome at Tru by Hilton Goodyear Phoenix West.
Are there accessible facilities available at Tru by Hilton Goodyear Phoenix West?
Yes, the hotel offers accessible parking and an accessible elevator, along with being mobility accessible.
Is WiFi available at Tru by Hilton Goodyear Phoenix West?
Yes, free WiFi is available in public areas and there are public internet terminals for guests.
What dining options are nearby Tru by Hilton Goodyear Phoenix West?
Nearby dining options include Bubba's 33 (American and sports bar), P.F. Chang's (Chinese/Asian cuisine), Red Lobster (seafood), BJ's Restaurant and Brewhouse (American), and Shake Shack (burgers).
Are there entertainment venues near Tru by Hilton Goodyear Phoenix West?
Yes, Harkins Theatres Estrella Falls 16 cinema is nearby, providing movie entertainment for guests and locals.
Can guests at Tru by Hilton Goodyear Phoenix West find convenience stores or gas stations nearby?
Yes, QuikTrip, a convenience store and gas station, is close to the hotel, helpful for quick stops and refueling.
Does Tru by Hilton Goodyear Phoenix West provide facilities for business travelers?
Yes, the hotel has a business center and offers 24-hour front desk service to support business travelers.
What sustainability practices does Tru by Hilton Goodyear Phoenix West follow?
The hotel participates in recycling, uses compostable food containers and cutlery, bans single-use plastic straws, provides eco-friendly toiletries, and is certified with ISO14001 and ISO50001 standards.