Best Western Phoenix Goodyear Inn

Reviews

• DG

  Debi Gu

  5 days ago
  5.0
  This hotel is decent but could use some repairs the paint in the tub appeared to be peeling off in some spots the breakfast was not good at all compared to other best western hotels I've stayed at as Best Western is my preferred choice when we travel but this one's breakfast didn't compare to others I've stayed at
• ER

  E R

  Jan 25, 2026
  1.0
  When we checked in, we were assigned a room. Upon entering the room, two of the three lamps did not work. The sink nor the shower had hot water. We spoke to the front desk person who stated no one was assigned to room we were in. It was the same person who had checked me in and gave me the key cards a few hours prior. I provided the card key holder that had the room written on it. The front desk person stated they had given our room to another party. Come to find out, they had not assigned the room but it was still showing as "open". We were given a new room. We checked the hot water out before moving our belongings. This new room had hot water, however, there was a car full of people sitting in a car outside the room that had been there for about an hour. I was not comfortable with this and requested another room. We were finally assigned to a third room. This room had hot water and the lights worked. One thing that the room lacked was a properly draining sink. We were able to deal with the sink and went to bed. The following morning at breakfast, there was a note stating they were out of forks. That was the straw that broke the camels back. Eating waffles with a spoon was a new challenge but I made it work. During breakfast, a woman announced that she was assigned a room (the second room we were given but opted out of) and found a dead cockroach in the bathroom. There was no compensation for all the issues we had. We will not be returning.
• KB

  Kevin Bethke

  Jan 12, 2026
  4.0
  Visiting's friends close by them and the Gulf courses. Note, it is across from a small airport. Flights, mainly during daytime, only
• PB

  Paul Boden

  Jan 10, 2026
  1.0
  The hotel employees are absolutely horrible! My company messed up on the dates and we had our stuff in the room and instead of calling and letting us know they just threw everything in a trash bag, toiletries, drinks,food, computers etc. The rooms were horrible shower didn't work great and the room had a horrible smell. The breakfast was a joke they shouldn't be able to call themselves a best western plus! 10 out of 10 recommend NOT staying at this hotel
• HH

  Holly Hamling

  Dec 25, 2025
  1.0
  The hotel is old and not maintained. Bath door had hole in it. Cracks on toliet lid and around door. The beds are comfortable, but there were holes in the side of the mattress. The refrigerator and heater/AC unit was very loud. Walls paper thin. You can hear neighbors and neighborhood is noisy. It didn't quiet down until 4 a.m. The breakfast was ok, but eggs were not hot, bacon not cooked all the way, and they were constantly out of things. We had to go to front desk to get plates and silver. Juice machine didn't work. It was pricey at over $100/night for quality.

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